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issues with tabs "dulling into backgound" and content not clickable

Hi there, Firefox is my default browser but increasingly (once a week I guess) I have to use chrome to access some sites. This happens with firefox only, (not other bro… (read more)

Hi there,

Firefox is my default browser but increasingly (once a week I guess) I have to use chrome to access some sites. This happens with firefox only, (not other browsers) on some sites. The latest site is https://www.skyscanner.ie/. (see screenshot below).

Any ideas?

Thanks Andrew

My environment is windows 11 on a lenovo yoga slim7X using the ARM64 chipset

Asked by Andrew Wood 8 months ago

Answered by Andrew Wood 8 months ago

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YouTube mobile app

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact w… (read more)

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact with some content near the edges of the screen

Asked by waleed abouelela 8 months ago

Last reply by James Hasan 8 months ago

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ERROR

Secure Connection Failed An error occurred during a connection to www.pan.utiitsl.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tr… (read more)

Secure Connection Failed

An error occurred during a connection to www.pan.utiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Md Jhangiralam 8 months ago

Last reply by Paul 8 months ago

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Long search

Hi! When I start browser it took a long time in search engine to find a result. And sometimes not find anything at all. It simply stops searching and the page seems to fr… (read more)

Hi! When I start browser it took a long time in search engine to find a result. And sometimes not find anything at all. It simply stops searching and the page seems to freeze. Furthermore, in the settings it says that "Your browser is being managed by your organization" and I don't know what that means or which organization it is. There is some document on the link and that's it.

Asked by mrBoj 8 months ago

Last reply by mrBoj 8 months ago

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possible codec problem

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 a… (read more)

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 acc and hevc as unsupported. but i cant tell if this is new or not. anyway k-lite codec pack should make them supported, right? to further narrow down the problem i used edge and visited nius and twitter and both worked fine, so the problem must be firefox. so im out of ideas how to fix that. anyone can help me? my help request on reddit https://www.reddit.com/r/firefox/comments/1fs2in3/need_helppossible_codec_problem/

Asked by Varus78 8 months ago

Last reply by James (On Leave) 8 months ago

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How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 8 months ago

Answered by rachelcenter 8 months ago

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Problems with Gmail in a tab

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything… (read more)

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything in FF which could be preventing this? Any clues as to why GM has turned nasty?

Asked by Windswept 8 months ago

Last reply by jonzn4SUSE 8 months ago

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Living in Tukiye just installed Firefox on a new laptop but it keeps coming up in Turkish

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. … (read more)

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. How can I fix this???

Asked by Kevin Robinson 8 months ago

Last reply by markwarner22 8 months ago

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only on firefox can google meet not hear my micrphone. its been persisting for weeks and cant find solution. not the first time this has happened

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it… (read more)

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it got fixed. now the issue is back again and its been like for probably 4 weeks now.

zero issues on google meet when i try it on google chrome. Zero issues with zoom. its only when I'm on firefox's google videochat that people cant hear my microphone. feels like a repeat issue of what happened months ago when the issue wasnt with me. it was firefox. I've written to google, I've written to firefox. They've had me try a bunch of stuff and nothing is working. Can anyone help me???? Issue persisted before I went to macOS sequoia 15.0 and still persists with latest os. Firefox 130.0.1 (64-bit). I've bee trying to find a solution for this for weeks now:

-i've gone to "allow applications to access the microphone" that looks fine -i've done a new profile, didnt work -i've cleared the cache, didnt work -i've turned off ad blocker for that page, didnt work. -i disabled extensions on firefox, that didnt work.

please help!!!!!!!

Asked by rachelcenter 8 months ago

Last reply by rachelcenter 8 months ago

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Firefox unable to access firefox.dns.nextdns.io

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely … (read more)

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely a problem with Firefox or NextDNS. Thanks for your help in advance.

Woke up this morning and suddenly FFX is timing out when trying to access ANY site. Has been working fine - NO changes made to any settings. This literally came out of nowhere. Seems to be a DNS resolving issue. I get a time out with this error message:

Asked by 8-bit 8 months ago

Last reply by NoahSUMO 8 months ago

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Option "Open with" is grayed out on the download dialog

Hello, After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture). If I go on the settings and tell… (read more)

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr

Asked by mdii 8 months ago

Last reply by jonzn4SUSE 8 months ago

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Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully… (read more)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Asked by hirendabhi1246 8 months ago

Last reply by jonzn4SUSE 8 months ago

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(macOS) Browser crashes when I try to upload a file.

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it. I have a MacBook Pro M1 running the latest version. I a… (read more)

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it.

I have a MacBook Pro M1 running the latest version. I am not sure what is causing this issue.

Asked by londonslack 8 months ago

Last reply by Paul 8 months ago

  • Archived

Mine type video/OGG is not working.

I have tried everything ... mime video/ogg doesn't work at all. I started my old Angular application in which i had my camera feed shown (it was working like year or two … (read more)

I have tried everything ... mime video/ogg doesn't work at all. I started my old Angular application in which i had my camera feed shown (it was working like year or two ago).

So i tried to fix it, first it seemed it just need "muted" and "autoplay" set as parameters in <video> HTML tag. But then it just did not worked at all.

Detailed description: So i have tried use [CanPlayType] With params : "video/ogg" - it returned empty string so it is not supported However when i check your documentation here [Ogg containers] it says it is supported ...

I included picture with working stream and this is a tag i used:

(+ in angular i added mentioned muted and autoplay + load() and play() )

I have tried to transcode to this formats too Theora video and Vorbis audio in Ogg container

   <source src="video.ogv" type="video/ogg; codecs="theora, vorbis"">

Theora video and Speex audio in Ogg container

   <source src="video.ogv" type="video/ogg; codecs="theora, speex"">

Based on this documentation https://www.w3.org/TR/2009/WD-html5-20090423/video.html#attr-source-src

And use them in video tag param. like : type="video/ogg; codecs="theora, vorbis"" or type='video/ogg; codecs="theora, vorbis"' did not work.

(This was one that i used before and always:

--sout '#transcode{vcodec="theo",venc=theora{quality=3},vb="",scale="0.25"} :standard{mux=ogg,access=http,dst=":8753"}' 

that worked before)

Then i tried look up some example of code to just see it doesnt work at all (example of guide with not working video/ogg : https://tekeye.uk/html/html5-video-test-page See/search for "3: HTML5 Ogg Video Test" )

Please refer me to bug report or issue report i can provide any additional information.

(PS. this submit page dont have preview ... why ?)

Asked by Conto 8 months ago

Last reply by Conto 8 months ago