Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (read more)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Asked by Juan Cuello Espinosa 11 months ago

Answered by Juan Cuello Espinosa 10 months ago

  • Solved
  • Archived

Stripe payments are not working in Firefox

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this … (read more)

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

Asked by John Staveley 11 months ago

Answered by John Staveley 11 months ago

  • Archived

Accessing Firefox profile name via add-on

Hi! I've been browsing the web looking for a way to access the browser's current profile name programmatically. I'm writing a little browser extension that should run co… (read more)

Hi!

I've been browsing the web looking for a way to access the browser's current profile name programmatically. I'm writing a little browser extension that should run code conditionally depending on what the current profile is. I'm wondering if there's any way to do this? The closest thing I found was runtime.getBrowserInfo() runtime.getBrowserInfo().

Asked by franconbiasin 10 months ago

Last reply by Paul 10 months ago

  • Archived

Weather widget???

Why on God's green Earth is there a widget by default that has access to my location? I understand that it's just for weather but it is seriously unacceptable that a brow… (read more)

Why on God's green Earth is there a widget by default that has access to my location? I understand that it's just for weather but it is seriously unacceptable that a browser that claims to care so much about privacy plasters my location on my screen for all to see when I open a new tab. Seriously, who thought this was a good idea and how can I turn it off?

Asked by gamerelite2007 12 months ago

Last reply by abstractinvocations 10 months ago

  • Solved
  • Archived

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox is not secure!

Firefox releases email addresses and our data to third parties! I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it… (read more)

Firefox releases email addresses and our data to third parties!

I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it, and it loaded my bookmarks and folders smoothly. Arc didn't navigate Firefox to the login page, so Firefox released my information without asking me.

What probably happened in the background was that the Arc browser told Firefox which email address it was requesting data from, and Firefox handed over the data to it "on notice". Firefox was not even convinced that the real owner of the email address asked the Arc browser to synchronize the folders.

Is it the famous Firefox reliability?

Asked by info11727 11 months ago

Answered by info11727 11 months ago

  • Archived

I'm getting a "403undefined"error code

On a LIvestream I'm getting an UNDEFINED error code I've cleared cookies but the problem continued I don't know how to clear if it's on you end or the web site I use to … (read more)

On a LIvestream I'm getting an UNDEFINED error code I've cleared cookies but the problem continued I don't know how to clear if it's on you end or the web site I use to be able to beat it before it appears not it will not let me watch any shows at all

Asked by rick.webb 11 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Linkedin stuck on loading screen

When I go to linkedin.com, it gets stuck on the loading screen and never progresses to a usable site. It worked fine on August 22nd but was broken on the 23rd, and I don'… (read more)

When I go to linkedin.com, it gets stuck on the loading screen and never progresses to a usable site. It worked fine on August 22nd but was broken on the 23rd, and I don't think anything on my end updated overnight. I haven't noticed an issue on any other websites. Is there a way to fix this?

  • Works fine on safari and chrome.
  • No change when I disable adblockers.
  • Restarting firefox did not fix it.
  • Deleting cookies and clearing the cache did not fix it.

Thanks!

Asked by benevolentoverlamp 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

"Sign In" Screen of "https://torontosun.com/sign-in/" does not Load in Virtual Box VM

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBp… (read more)

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBps).

OS - Windows 7 Pro V.22H2 Browser = Firefox ver.128.0.3 64bit.

Virtual Machine (VM) - Oracle Virtual Box Ver. 7.0.20 r163906, RAM = 4GB, Network = Bridged Adapter.

OS = Windows 7 Pro V. 22H2 Browser = Firefox ver. 128.0.3 64bit.

The Problem (In my VM only because I never browse sites on my Host PC): Toronto Sun website "Sign In" Screen never loads. A quarter circle just goes round and round. The website in question is - https://torontosun.com/sign-in/ The website itself does load fine and I can browse the site and all articles. But I cannot log into the site because the "Sign in" screen never loads. Also, Firefox tabs crash very frequently on this whole website.

Firefox is the only browser that I have on both my Host and VM (I have deleted MS Edge since it cannot be uninstalled).

On my VM, I tried installing Google Chrome and it works fine. The Toronto Sun Sign In page loads fine and I can log in.

On my Host PC, Firefox actually works. I tried it to see if the "Sign In" screen appears and it does and I can log in. It is only on my VM that it does not load.

What has Changed:

The Oracle Virtual Box software was just updated from ver. VirtualBox-7.0.18-162988-Win to ver. VirtualBox-7.0.20-163906-Win.

What I have tried: I have already done the following: Cleared - "Everything" including History, cookies, Temporary Cached files and pages and Site Settings.

I do not have any add-ons or themes installed.

I have cleared all Windows and User Temp Folders and files. I have rebooted several times in the past couple of days.

I tried increasing the VM RAM from 4GB to 6GB - did not help.


I would appreciate a solution.

Thanks very much. Kenneth

Asked by klml 11 months ago

Answered by klml 10 months ago

  • Archived

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 11 months ago

Last reply by GusGF 11 months ago

  • Archived

Exceptions

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. Th… (read more)

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Asked by Shep 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Message, Problem loading my Betting Sites, William Hill, Sky Bet, opening any links , Pop up of secure connection. Cannot open the page.

Secure Connection Failed An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length. Error code: S… (read more)

Secure Connection Failed

An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by Sonny Sambucharan 11 months ago

Last reply by cor-el 11 months ago

  • Solved
  • Archived

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (read more)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Asked by opsec789 12 months ago

Answered by opsec789 11 months ago

  • Archived

closing tabs

Sorry this is not a question but I can't find a email for Mozilla mobile for android we need a way to make it harder to accidently close a tab and also an option is setti… (read more)

Sorry this is not a question but I can't find a email for Mozilla mobile for android we need a way to make it harder to accidently close a tab and also an option is setting to bringing back said closed tab with a longer time not 3seconds so who ever gets this please send it to a Mozilla worker.

Asked by littledragon0007 11 months ago

Last reply by Paul 11 months ago

  • Archived

Unable to download or upload files to some websites

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to … (read more)

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to even be uploaded. Would just get a general "error" with no help.

This past week a started having issues with 7digital.com not allowing me to download zipped music files. It kept giving an error about the oauth token not being passed through. (Error: Authorization failed for method <GET> and URL <http://media.geo.7digital.com/media/user/download/release>. Missing oauth_consumer_key)

Finally figured out that this is only happening in Firefox, Brave browser and other Chrome based browsers don't have the issue.

I've tried turning off the tracking and download protection in settings, but it didn't help. So, what's causing it?

Using Firefox 128.0.3 (64-bit) on Linux (NixOS).

Asked by mozilla623 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Locked
  • Archived

Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the no… (read more)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Asked by test127001 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

Almost all non-youtube video sources will not play.

G'Day! I've been having issues with media playback on firefox. Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video wit… (read more)

G'Day!

I've been having issues with media playback on firefox.

Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video with supported format and MIME type found"

Testing the same video on Chromium has no problems.

Using Fedora Linux on an AMD system. And Fedora Flatpak build.

System specs below if required.

Any idea to get this up and running would be really appreciated. I think I already installed the propriety media codecs for fedora since the problem isn't showing up on chromium it looks like a firefox issue.

  1. System Details Report

---

    1. Hardware Information:

- **Hardware Model:** Gigabyte Technology Co., Ltd. B550M DS3H - **Memory:** 16.0 GiB - **Processor:** AMD Ryzen™ 5 5600G with Radeon™ Graphics × 12 - **Graphics:** AMD Radeon™ Graphics - **Disk Capacity:** 512.1 GB

    1. Software Information:

- **Firmware Version:** F2c - **OS Name:** Fedora Linux 40 (Workstation Edition) - **OS Build:** (null) - **OS Type:** 64-bit - **GNOME Version:** 46 - **Windowing System:** Wayland - **Kernel Version:** Linux 6.10.3-200.fc40.x86_64

Asked by Cameron Jones 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Archived

Address bar suggestions have words containing the search terms but not the search terms themselves

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggest… (read more)

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggestions are full of pages in my history with "start" or "starter" in the title, or even in the URL but not the title. Is there any way to change it so the suggestions only contain the exact words I've typed?

Asked by rey6 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago