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The popup appears and when cancelled will reappear after some time then repeat.

This popup appears to have a mind of it's own and should only appear "on click" into a password request box.

This is very annoying and whenever it appears the page being used will not function until the popup is cancelled.

Sometime ago, when I was regularly using more than one computer, I thought I'd found a way to have my Thunderbird address book centrally located and accessible from both computers. I got no success from attempting this, but have suffered some side-effects every since. Configuring Thunderbird back then somehow involved using the location "demo.sogo.nu" and I believe it related to a security certificate. What used to happen was, soon after rebooting the computer, I'd get a couple of pop-up messages about connecting to demo.sogo.nu that I could clear away easily. Recently, something changed regarding this certificate and I now get pop-ups (screenshot attached) that continually bother me to create a security exception. I want these gone! I've gone into the Certificate Manager and can't find anything under the Server tab to delete. One other clue is a second screenshot that I discovered somewhere in Thunderbird that actually shows the *.sogo.nu certificate - but offers no way to delete it! Can anyone give me a hand? My only alternative is to literally annihilate Thunderbird and start from scratch, but I really don't want to go there.

Hi, Need help with maps that cannot be removed. Thunderbird downloaded my map configuration, after a new Thunderbird installation, from my online account/my internet provider which was OK. After that I removed all maps on my online account but the maps in Thunderbird is still there but out grayed and I cannot delete them?

I uninstalled Thunderbird and also removed Thunderbird associated maps under %AppData% and %LocalAppData% but when I do a new clean installation same maps shows up in Thunderbird again? I waited some days and did a new installation again, but same issue. I have also deleted everything in W11 cash memory.

Attached picture shows the out grayed "NyMapp and subfolders" I cannot delete. How do I get rid of those folders?

Any help is appreciated.

I often get a Primary Password popup when it is not needed; I just delete the popup and open whatever I need. Worse, it asks for a Primary Password "password," but rejects the one I chose. I just want to get rid of the Primary Password without affecting my other stored passwords. Please help.

The website mozilla.github.io/policy-templates makes mention of the FTPProxy option that can be set for Firefox. However the admx file under github.com/mozilla/policy-templates/blob/master/windows/firefox.admx makes no mention of that setting. Is the documentation in the admx file incomplete or am I missing something?

Hello, I am writing to report a critical flaw in the new Firefox Local Backup mechanism (HTML-based container). After formatting my PC and installing a fresh copy of Windows 10/11, I attempted to restore my 10 years of browser history using a valid backup file (.html, ~102 MB) created by Firefox 153.0.4.

Although the password was correct (the UI immediately rejected incorrect ones), the restore process completely failed and entered a destructive loop. Instead of extracting the data, Firefox started infinitely creating hundreds of empty profile folders in %AppData%\Roaming\Mozilla\Firefox\Profiles without throwing a visible error to the user, completely messing up the profiles.ini file.

What had to be done to recover the data: Since standard unarchivers (7-Zip) and tools like Windows certutil couldn’t parse the hybrid HTML/Base64 container, we had to reverse-engineer the recovery process using the internal Firefox source modules (PreferencesBackupResource.sys.mjs and SessionStoreBackupResource.sys.mjs from omni.ja).

We had to write a custom Node.js script to:

1. 1 Parse the specific block-by-block Base64 encoding used by Mozilla inside the HTML wrapper.
2. 2 Manually decrypt the raw binary data using the backup password.
3. 3 Extract places.sqlite, logins.json, key4.db, and sessionstore.jsonlz4 manually.
4. 4 Manually inject these files into a freshly registered profile.

The Bug Core: The built-in extractor in Firefox fails on fresh OS/browser installations due to path/profile synchronization errors, causing a crash loop that generates endless ghost profiles.

Please review the block-by-block extraction logic and add strict exception handling to the Local Backup UI so it doesn't break the profile directory when a routine error occurs.

Thank you.

u have asked how to stop Firefox from keeping saying firefox id running but not responding. I have gotten some answers but i need to let you know this is what i have in my task manager you will se the photo there is also one at the top plus i have all these profiles the one in bllue now i saw where it said to place.sqlite and rename it old i also took out parent lock and it is still happening all the time so what can anyone k help me stop this

Until recently when using Thunderbird on my pc, android and Kindle fire HD when I start typing in a name in the TO field I see a list of possible email addresses. Still works on win11 pc, android phone but no longer on my kindle fire hd her 21.1

Hi, Hoping I can get some help here, I couldn't find an answer in the search topics.

I have lost a few local subfolders. First the subfolders lost the emails contained in them and then the subfolders themselves disappeared.

I renamed the main folder just removing the year from the folder name and not long after that the above happened.

I have tried the following:

• Searching the help topics • Searching the forum • Closing reopening Thunderbird • I removed .msf files and restarted Thunderbird

I am not sure what I can do now.

Thanks in advance for any help.

For at least a few months now, my browser will suddenly and randomly go fullscreen all by itself. I can't exit it, and then it goes back to normal after at most a minute. It hasn't happened in at least a week. But today, it froze like that, not responding. I quit firefox, waited a bit, then restarted it. It went fullscreen and froze again. I waited at least 10min and it then went back to normal and responded again. It only happens when using firefox. I've done virus scans, etc, and it still keeps happening. Please help. Thanks.

Thunderbird e-mail does not connect to the server. It times out. Internet connection is good as verified with service provider. I have exited from the email and tried to connect again. Still no connection.

I have used Firefox as primary browser on my Mac for many years — never Safari.

Until yesterday, I used Safari as the only browser on my iPhone.

I now see all my Safari bookmarks in the iPhone’s new Firefox browser, but not the important open Safari tabs.

How can I sync my iPhone Safari web page tabs to Firefox on both devices, and sync the Mac’s open Firefox web page tabs to iPhone Firefox?

I've installed Firefox on my Ubuntu installation (on USB) but for some reason, it doesn't work. First time i tried opening it, just said it crashed/closed unexpectedly, and all of the other tries i've now attempted, still don't work. Maybe it's because i'm running my Ubuntu on a USB? (sob) I don't really know, can someone help?

I have a lot of emails stored in different local folders. My search now hang. They go so far than just hang. Is there a way to rebuild the complete indexing for my thunderbird install?

Anyone succeed with running Firefox in headless mode under Ubuntu?

I tried:

firefox --headless --safe-mode -P headless https://quan.hoabinh.vn

but got this error:

[12545] Sandbox: CanCreateUserNamespace() unshare(CLONE_NEWPID): EPERM

• • • You are running in headless mode.

[GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt

I installed Firefox as from "https://packages.mozilla.org/apt" repo.