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  • Solved

Firefox will not open on first attempt.

I run the latest version of Firefox. Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to… (read more)

I run the latest version of Firefox.

Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to open a html file directly.

It's annoying and i'd like to fix it.

I've done all the usual stuff like clearing the cache.

tia.

Asked by Crypt 1 month ago

Answered by Crypt 2 weeks ago

Have stopped getting some mails recently

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for … (read more)

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for being inconsistent with your country of residence; - your IP address being flagged as a threat by the IP databases we use.

While we regret the inconvenience caused, our system is designed in such a manner that it will not generally allow these attempts, as these flags are associated with a high possibility of fraud. In order for you to be able to properly use your Toluna account, we strongly recommend that you review your internet connection, as well as your device/browser's settings, and ensure that all details match your country of residence so this will not happen going forward.

You can check the details of your connection at any time via any free IP checking tools that can be found online. Is there something wrong with my browser?

Asked by narnal 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Archived

Messages will not open after clicking them in Win-10 notification area.

Greetings, New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the messa… (read more)

Greetings,

New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the message from the notification area instead of opening the message in Thunderbird (as it used to), ever since updating to v115.0.1 (64-bit).

Thanks, Greg

Asked by Big G 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Thunderbird installation fails and calendars unavailable

I have tried installing Thunderbird four time on my Windows 10 PC. Each time it gets to 33% and stalls. Most recently, I have reduced, compacted and repaired my outlook P… (read more)

I have tried installing Thunderbird four time on my Windows 10 PC. Each time it gets to 33% and stalls. Most recently, I have reduced, compacted and repaired my outlook PSTs but the outcome is unchanged. AN additional problem is that the installation process does not offer to import calendars.

Asked by pauljmartin 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Attachments not showing on top of other windows

Up until recently when I clicked on an attached image, whether in a message I'm composing or one I've received, the image would open and immediately be visible on the scr… (read more)

Up until recently when I clicked on an attached image, whether in a message I'm composing or one I've received, the image would open and immediately be visible on the screen. For some reason now when I click on the image (.jpg, .png, etc) it opens to the taskbar but I have to click on it to see it.

Does anyone know what might be causing this? For whatever reason it doesn't happen with other files types, such as .xls or .pdf. Those still open on top of TB. Only images that open with Photos (I'm using Windows 10) stay behind TB. I'm not seeing anything in the settings (either for Photos or TB) that would determine which window shows on top. Anyway suggestions would be greatly appreciated. Thank you!

Asked by manmachine78 1 year ago

Last reply by manmachine78 1 year ago