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link fails

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with t… (read more)

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with the word "safe" in the upper left corner. The links work on all my other browsers. I have used troubleshooting mode and refreshed Firefox but it continues to happen.

Asked by cavedweller29 1 day ago

Last reply by cavedweller29 6 hours ago

broken website page

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went… (read more)

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went back to Firefox and tried to view my boarding pass, blank page also. Cookie setting? Probably not but how do I change my cookie selection for a page?

Asked by Bruce 11 hours ago

Last reply by cor-el 10 hours ago

error accessing gmail

Why do I get this message in firefox when I can open gmail in Microsoft Edge? Secure Connection Failed An error occurred during a connection to www.google.com. PR_END_OF_… (read more)

Why do I get this message in firefox when I can open gmail in Microsoft Edge?

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by salecat48 16 hours ago

Last reply by cor-el 10 hours ago

password recovery

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought al… (read more)

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

Asked by the2m.wise 1 day ago

Last reply by cor-el 11 hours ago

Sites not opening in Firefox

I now have four websites that either won't open in Firefox or open better in Chrome. Firefox is my default browser and I hate the aggravation of opening a new tab for Chr… (read more)

I now have four websites that either won't open in Firefox or open better in Chrome. Firefox is my default browser and I hate the aggravation of opening a new tab for Chrome to access those four sites. They are sites I use regularly.

Asked by rreading 12 hours ago

Last reply by cor-el 11 hours ago

Remote Control?!

So, I was just going to Youtube, and on the search bar, there was a little robot. I hovered my cursor over and it said I was under remote control. The reason is DevTools … (read more)

So, I was just going to Youtube, and on the search bar, there was a little robot. I hovered my cursor over and it said I was under remote control. The reason is DevTools whatever that is. I do some research and turn it off. Go back in and it reappears again. Please help.

Asked by yolando452 12 hours ago

Last reply by cor-el 12 hours ago

10 August, 1317 PT-firefox is not allowing internet access on my computer; window open, but do not connect. Other browsers work just fine

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My i… (read more)

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My internet connection is within normal range-and other browsers work fine Help please

Asked by Timothy1610 13 hours ago

Visited link import/retoggle

Previously visited links stopped displaying their color one day Newly visited links change color and remain in changed color Browsing history is still in-tact Is ther… (read more)

  • Previously visited links stopped displaying their color one day
  • Newly visited links change color and remain in changed color
  • Browsing history is still in-tact

Is there a way to toggle my history as visited so the links change color to how they were?

Thank you.

Asked by marxism34 14 hours ago

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does.… (read more)

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

Asked by rjhnatiuk 3 weeks ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Lately I have been unable to access links sent to me via gmail - when I click on them nothing happens. Even if I cut and paste them into Microsoft Edge they do not work, although I can open websites in the normal manner.

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the l… (read more)

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the link will not work. I do not know why and it has only started happening lately - within the last month or so. Any advise gratefully received. Maybe it is my system or settings or Firefox or Bitdefender. I am a techophobe so please bear that in mind when you respond. Thank you

Asked by shawesadmin 23 hours ago

Last reply by shawesadmin 19 hours ago

Sophos Home windows application doesn't launch to Mozilla Firefox browser

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking … (read more)

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking "Dashboard" does nothing. (It still prompts me to enter my Windows login, but nothing happens after I confirm; there is no error message, just nothing happens.) I confirmed the Sophos Home application does launch when Microsoft Edge is set as the default browser. Turning off Firefox plugins/add-ons and my VPN makes no difference. Firefox is up-to-date. I am on Windows.

Asked by wdistance 1 day ago

Last reply by adnanrapp551 1 day ago

Youtube videos freeze upon loading.

Upon starting a Youtube video the browser freezes momentarily. The video loads slowly regardless of the video quality selected. This is what happens: >click on video &… (read more)

Upon starting a Youtube video the browser freezes momentarily. The video loads slowly regardless of the video quality selected. This is what happens: >click on video >link opens >Video starts loading, but won't play immediately >Freezes momentarily if interacting with the browser >Starts playing without issues (loads incredibly slow when trying to forward of rewind the video). Things I have tried: - Disable hardware acceleration. Did not make a difference. - Other browsers do not have the same problem. - Internet speed is fast enough at all times. - Clearing Cache/cookies. - Disabling add-ons. - Graphics drivers are updated.

Laptop specs: Dell XPS 9500 OS: Windows 11 Processor: 10th Gen Intel Core i7 Graphics: Intel UHD graphics. NVIDIA Ge-Force GTX 1650 Ti Memory: 16GB DDR4 Channel SDRAM at 2933MHz. Storage: 1 TB

I can provide a screen recording to show the exact issue.

Asked by tristanvi 1 day ago

background color looks like as if the `background` property is set to `linear-gradient...`

1. navigate to this demo site 2. when the progress bar stops, the color of the progress bar changed, as if it's css property `background` was set to `linear-gradient` o… (read more)

1. navigate to this demo site 2. when the progress bar stops, the color of the progress bar changed, as if it's css property `background` was set to `linear-gradient`

other browsers work well

Asked by Ryan 2 days ago

Last reply by Ryan 1 day ago

Restore the "Open in Firefox" WITHOUT asking, and WITHOUT downloading

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution. Until very recently, whenever I would click a link in a p… (read more)

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution.

Until very recently, whenever I would click a link in a page, it would "Open in Firefox" in a new tab. Then after reading it or printing it or whatever I wanted to do, I could click the download [Fx98PDFviewer-DownloadButton] button if I wanted to save it, and an Explorer would open up allowing me to select where I want to put it and what I want to call it (if I wanted to change the name it comes with) before downloading/saving.

Now, when I click a link it just downloads (even though most of the time I don't want that). Despite all I've read, I've tried a dozen settings, and I CANNOT get that behavior back.

If I set the browser.download.improvements_to_download_panel to False, and select "Open with Firefox" when it prompts me, I can't get it to STOP prompting me. It prompts me EVERY TIME, even though I have checked the box repeatedly for "Do this automatically for files like this from now on"

And yet it is STILL downloading automatically when it opens for viewing in the new tab, and I am forever now cleaning and deleting crap out of my downloads.

I have my default PDF reader set to the reader I like, and when I'm NOT in Firefox, I do NOT want to have to right-click and select my preferred reader each time.

But when I AM IN FIREFOX, what I need it to do is

- Open in Firefox, in a new tab, 
- DON'T prompt me, just do it, and 
- DON'T download it, unless if I then want to keep it I click the download [Fx98PDFviewer-DownloadButton] button.

HOW CAN I GET IT THIS BEHAVIOR BACK PLEASE?

Asked by JeffNLisa 1 day ago