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Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 3 months ago

Last reply by dom1941 2 days ago

Opening App links

With firefox as default browser for Android and with Ganna App (https://play.google.com/store/apps/details?id=com.gaana) installed on mobile, Browsing following link, sto… (read more)

With firefox as default browser for Android and with Ganna App (https://play.google.com/store/apps/details?id=com.gaana) installed on mobile, Browsing following link, stops user going back to Firefox browser.

URL: https://gaana.onelink.me/35m8/PAYTM3M0214

Asked by Yuva 3 days ago

Last reply by Paul 3 days ago

  • Solved

Can't log in to Amazon uk site (android)

Hi, When I follow links from Amazon email to buy a Kindle book, I get to a page https://www.amazon.co.uk/ap/signin?dplnkId=49dac925-8310-4d7c-8aa3-3bbd6c77f4d2 that says … (read more)

Hi, When I follow links from Amazon email to buy a Kindle book, I get to a page https://www.amazon.co.uk/ap/signin?dplnkId=49dac925-8310-4d7c-8aa3-3bbd6c77f4d2 that says "The page you entered is not a functioning page on our site". It works fine using Edge for Android. Any idea why this is? Thanks, David

Asked by papercontracts1 4 days ago

Answered by papercontracts1 3 days ago

content is disappearing

I am not sure if this is the result of a recent update, or perhaps a change from the provider. The site I am mostly noticing is Washington Post. I am attaching a before a… (read more)

I am not sure if this is the result of a recent update, or perhaps a change from the provider. The site I am mostly noticing is Washington Post. I am attaching a before and after screen shot

Asked by jibasore 3 days ago

Last reply by Paul 3 days ago

  • Solved

Webpages jump "up" every so often while scrolling down

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995 While scrolling down the webpage, occasiona… (read more)

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995

While scrolling down the webpage, occasionally, about half a second after I lift my finger from the page, the viewport "jumps" up 1-2 paragraphs. This can happen more than once after I've stopped scrolling, or not at all. It appears to also sometimes happen while scrolling, but I can't reliably reproduce that part.

I've uploaded a video of this to https://i.imgur.com/guNho5G.mp4. It's a bit blurry, but the key point is there: I scroll down the page, slowly, and then right before the video loops, the screen "jumps up" once.

This also happens on https://www.egscomics.com/ occasionally, but on that webpage, it's only when I'm zoomed in on the text at the bottom, and scrolling slowly. Much less reliable to reproduce than the blog post on aphyr.com.

Asked by David Ross 1 week ago

Answered by Paul 6 days ago

Unlock Firefox keeps coming up

For a couple of months "Unlock Firefox" has been coming up on my S10 phone. Clicking on it does nothing. It's happened on a few sites. I've included an example here from … (read more)

For a couple of months "Unlock Firefox" has been coming up on my S10 phone. Clicking on it does nothing. It's happened on a few sites. I've included an example here from the LNER train app but it's also happening elsewhere. How do I stop it from coming up? My Firefox app is up-to-date.

Asked by davebesag 1 week ago

Last reply by Dee 1 week ago

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 2 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 2 months ago

Answered by kemcnabb 2 months ago

Firefox 96.03 on Mac Monterey doesn't display Cyrillic fonts correctly

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this … (read more)

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Asked by six10 4 months ago

Last reply by gevangasteren 1 week ago

PWA Firefox Android Nightly : Install / Add To Desktop

103.0a1 (Build #2015886027) Is there a way to force websites to install to open as a standalone Firefox instance rather than just a shortcut to open as a new tab? Faceboo… (read more)

103.0a1 (Build #2015886027)

Is there a way to force websites to install to open as a standalone Firefox instance rather than just a shortcut to open as a new tab? Facebook.com seems to be add to desktop as a link whereas Instagram.com seems to be installable more like a progressive web app

Asked by P1000Tech 2 weeks ago

Last reply by Paul 1 week ago

why is firefox converting a .pdf file to .bin

my company is issuing documents that have QR codes (for verification. to try and counter counterfeiting). scanning them leads the user to the original file issued by our … (read more)

my company is issuing documents that have QR codes (for verification. to try and counter counterfeiting). scanning them leads the user to the original file issued by our company. I use firefox as the only browser on my android device. when i scan QR, the link returns a .bin file instead of .pdf And from past 2 months i have been asking our web developer to fix the issue. Poor guy has verified multiple times and returned with the same answer that it works fine for him. god knows how much time he wasted in troubleshooting this wicked bug. Just a few minutes back i used a device with a different browser and it worked perfect. i then installed edge browser on my device and voila, it works perfect. how can this be possible? heres the url after scanning the QR code. http://healerkart.com/api/219405270ac5e3e4fb8f355f421ffcbc fyi i am facing this issue on the android version and not the windows one.

Asked by ahmed.fowzan 2 weeks ago

Last reply by Paul 2 weeks ago