Showing questions tagged:

gmail alert says browser no longer supports

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was la… (read more)

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was last updated Feb. 26. So I'm understanding what's going on. thanks

Open 11 172

Sorry, this browser is no longer supported

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to … (read more)

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to get this support.? What gives?

Open 2 56

How to instal Thunderbird for Mac 10,14/ Mojave

Hello, I went to https://archive.mozilla.org/pub/thunderbird/releases/ or perhaps it was from https://releases.mozilla.org/pub/thunderbird/releases/ and downloaded th… (read more)

Hello, I went to https://archive.mozilla.org/pub/thunderbird/releases/ or perhaps it was from https://releases.mozilla.org/pub/thunderbird/releases/ and downloaded the thunderbird-60.6.1.source.tar.xz package, unarchived it and am now stumped :) How to proceed from there?

Solved 6 60

I'm trying to reinstall thunderbird it but keep getting an error message: Thunderbird 147.0.1 drr corrupt image.

‘I've had Thunderbird before on my Mac Mini. I'm trying to reinstall it but keep getting an error message: Thunderbird 147.0.1 drr corrupt image. I ran disk utility but n… (read more)

‘I've had Thunderbird before on my Mac Mini. I'm trying to reinstall it but keep getting an error message: Thunderbird 147.0.1 drr corrupt image. I ran disk utility but no help. any suggestions please?

Open 1 96

Restore home page

I need tutorial guidance to restore my home site. All has been eliminated except tabs. The more I try on my own to restore, the more that gets deleted. I need a phone… (read more)

I need tutorial guidance to restore my home site. All has been eliminated except tabs. The more I try on my own to restore, the more that gets deleted. I need a phone number to talk to a customer care tech to guide me.

Open 81

I want to download an add-on but I can't

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I… (read more)

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

Solved 1 262

Firefox 115.31.0esr

I need to import my passwords from Bitwarden. I can export them from Bitwarden as a CSV file, but that doesn't show as an option in the Import Data window in Firefox. I … (read more)

I need to import my passwords from Bitwarden. I can export them from Bitwarden as a CSV file, but that doesn't show as an option in the Import Data window in Firefox. I use MacOS 10.14.6. Thank you, Tim

Solved 2 190

Firefox (ESR) latest version; can't open my online Bank accnts; Bank says I need to upgrade?

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts o… (read more)

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts online. Don't know what to do.

Open 1 418

r.countGraphemes is not a function

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail. MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I c… (read more)

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

Open 4 115