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Entire page turns black before the content appears

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads co… (read more)

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads completely, any links from there loads without the black screen.

Of course, I have searched and tried the known remedies: 1) graphics driver. Chrome, Konqueror and other browsers do not exhibit this behavior. 2) FF add-on's disabled. No permanent difference. 3) Hardware acceleration disabled. No permanent difference.

I'm running 103.0.2 (64-bit) on: Operating System: Kubuntu 22.04 KDE Plasma Version: 5.24.4 KDE Frameworks Version: 5.92.0 Qt Version: 5.15.3 Kernel Version: 5.17.5-051705-generic (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-6700 CPU @ 3.40GHz Memory: 23.4 GiB of RAM Graphics Processor: llvmpipe

This is not a deal breaker but should be addressed to make FF more perfect! Best... Hong Son

Asked by groundie 2 days ago

Last reply by groundie 18 minutes ago

can't upload images to Disqus

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome. THI… (read more)

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome.

THIS is the error message:

Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later.

Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help

(There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!)

Is there something I can tweak on my FFox to fix this?

Asked by etimsim 1 day ago

Last reply by etimsim 31 minutes ago

How to kill hung download?

When I attempt to download a large file, for example this one, Firefox often: consumes my entire available Internet bandwidth, leaving other applications and devices un… (read more)

When I attempt to download a large file, for example this one, Firefox often:

  1. consumes my entire available Internet bandwidth, leaving other applications and devices unable to connect to the Internet, or even to other devices on my LAN.
  2. hangs, i.e. the download doesn't show any progress in the Firefox UI

When I attempt to cancel the download, Firefox does not react. Even if I close Firefox, the download continues to absorb the entire available network capacity. The PC (runniong Windows 10 21H2) can not be shut down normally; I can only stop the process by pressing and holding the PC's power button to effect a hard shutdown. When I restart the PC and restart Firefox, Firefox automatically attempts to resume the failed download, with the same results described above. How can I prevent Firefox from hogging all available network capacity for downloads? How can I terminate hung downloads in a more elegant manner? How can I prevent Firefox from attempting to resume failed downloads the next time I start it? I am currently using Firefox 103.0.2. AFAIK, this is also the latest version at this time.

Asked by rsbrux 20 hours ago

Last reply by jonzn4SUSE 52 minutes ago

Firefox locking up -- one, two, or up to 8 tabs open doesn't matter!

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter… (read more)

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter about the number of tabs open, or what sites I'm accessing. It 'seems' random, and closing Firefox and reopening it seems to work for a short while before locking up again. I'm not a tech guru so I don't know exactly what to include here, like logs, or other info. The other issue associated with this issue is, when it locks, and I restart, Firefox does not start the first time I click on it. I have to click on it again and when I do, it will start, but usually (not every time) I get an error message along with the open home page of Firefox. I have to press the (not sure what to call it) windows key and switch to the error to close it. In the past, I've always had a great experience with Firefox, but this is starting to really be annoying! Especially when I have four of five tabs open and have to do a restart. Firefox doesn't seem to realize it's had a problem so the option to re-open tabs with a restart doesn't happen. So I have to use history, which can be troublesome and confusing, to get back to the pages I was reading. I only open multiple tabs most often when I'm researching an issue and want to 'order' the tabs so I read the ones that look like they apply the most to my research topic. So it really is an annoying issue. So much so, that I have been looking to switch browsers. But I really do not like the large commercial entities not to name names, but I may have to suck it up and install the Big G's browser, the Big C! )^: (note: if you respond requesting additional information, please be kind and offer how to obtain the info! Thanks!)

Asked by Billy Bubba 21 hours ago

Last reply by jonzn4SUSE 1 hour ago

Firefox(Non-snap) 104.0 crash on Ubuntu without logs for specific URL

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java There are no crash log… (read more)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Asked by partha4u21 3 hours ago

Last reply by jonzn4SUSE 1 hour ago

Banking websites are updated to not support Firefox

LMDE 5 Cinnamon 5.2.7 Kernel 5.10.0-16-amd64 AMD FX-8350 8 core processor 4 31.4GiB HD 7164 GB AMD Curacao Pro (Radeon R7 370/R9 270/370 OEM) I am currently using Firefox… (read more)

LMDE 5 Cinnamon 5.2.7 Kernel 5.10.0-16-amd64 AMD FX-8350 8 core processor 4 31.4GiB HD 7164 GB AMD Curacao Pro (Radeon R7 370/R9 270/370 OEM)

I am currently using Firefox 91.12.0esr (64bit) [tried to copy and paste the version, but "About Mozilla Firefox" prohibits copy, so I had to split the screen to make sure I typed it in correctly]

Many websites that have been successfully used for decades with Firefox in Linux are no longer supporting Firefox. Their updates seem to vary in effect. Most I use will not allow Firefox to enter the password. Some websites detect your browser and display the message that Firefox is not supported and some functions will not work. Other posts describe the functions that do not work for them. This is seemingly not unique as I was playing Wizard101 for four years with Wine under Linux and now I am unable to log into their game. I can log into their website, so my account is still active, but I do not have Windows or Mac operating systems to use even if I could figure out how to use a virtual machine.

The only solution I have is to use the Web 3.38.2 browser / WebKitGTK 2.36.4, but most other browsers should function properly.

Although I have been using Firefox as my favorite browser for more than two decades, it seems that Firefox is no longer supported. Even the https://www.247freepoker.com/ game freezes after a few rounds.

There was a post that claimed a fix, but did not explain how to turn it on. I already checked my firewall settings and internet connectivity settings even though it did not seem to be the cause of the problem.

Asked by guest26118280 7 hours ago

Last reply by RobertJ 5 hours ago

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (read more)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 2 days ago

Last reply by jonzn4SUSE 10 hours ago

I upgraded Firefox to 103.0.2 and it has lost all of my bookmarks, passwords, and, I guess everything.

Tonight I performed a computer upgrade (on Ubuntu Studio) that included the latest Firefox version, and it has lost all of my bookmarks and my passwords and I guess lot o… (read more)

Tonight I performed a computer upgrade (on Ubuntu Studio) that included the latest Firefox version, and it has lost all of my bookmarks and my passwords and I guess lot of other stuff, too.

I can't find any way of restoring them. It will not even recognize the presence of the presence of the other browsers on my system, to import browsers from them.

I need help.

I can't even check my bank account, now.

I'm upset, and I think I have a right to be.

Asked by billsey777 11 hours ago

firefox and Ubuntu 22.04

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht. Ganz egal, was in '/etc/app… (read more)

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht.

Ganz egal, was in '/etc/apparmor.d/usr.bin.firefox' respektive in '/etc/apparmor.d/local/usr.bin.firefox' spezifiziert wird, das Zugriffsrecht für '/usr' ist immer 'read'.

Wie kann man auf die Dateien unter '/usr/share' zugreifen?

Mit freundlichen Grüßen

Thomas

Asked by thomas.rechsteiner 1 day ago

Last reply by jonzn4SUSE 1 day ago

How can I get Firefox to navigate to a URL instead of searching for it?

If I manually type a URL into the navigation bar, by default Firefox will issue a search request to Google for the URL. The workaround is to open another tab and manually… (read more)

If I manually type a URL into the navigation bar, by default Firefox will issue a search request to Google for the URL.

The workaround is to open another tab and manually write the URL again, this time manually adding 'http://'.

Ideally I want my browser to actually go to the URL that I supply to it.

Asked by sunil6 1 day ago

In column layout "Save to PDF" fills columns differently from display.

I am trying to print html as a book using Paged.js and discovered that fonts are rendered slightly narrower when processing "Save to PDF", which means more characters fit… (read more)

I am trying to print html as a book using Paged.js and discovered that fonts are rendered slightly narrower when processing "Save to PDF", which means more characters fit on one line leaving too few characters for the last line on the page to justify, making it too stretched out.

Looking for the root of the problem I made a simple page with multi-column layout and "Save to PDF" breaks up the text differently there, too.

CSS for it is:

 width: 500px;
 column-count: 4;
 column-width: 100px;
 font-family: Arial, sans-serif;
 text-align: justify;
 text-justify: inter-character;

In the picture is a screenshot of the display at the top and screenshot of the pdf below. They came at different resolutions so I aligned them as best as I could. In this case browser puts "ex ea commodo" in the second column on one line but in pdf "commodo" goes onto the next one.

Asked by StanG 1 day ago

  • Solved

'Import from a File' button in the Passwords tab does not work

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' optio… (read more)

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Asked by Fuzzy 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile informat… (read more)

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Asked by info7835 2 days ago

Last reply by cor-el 2 days ago

Recently unable to initiate Facebook Messenger Voice Chat via FB website in Firefox

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Fir… (read more)

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Firefox 103, and Windows 10 with Firefox 101.1. I use the linux side 99.9% of the time.

I'd initiate a call by clicking on the FB Messenger icon, clicking on the name of the person I wanted to talk with, then clicking on the small phone handset icon. This would bring up a popup window with a picture of the other person, and the sound of a phone ringing followed by the other person answering my call.

This stopped working late last week (Thursday Aug 11th, I believe). Instead of a popup with the ringing phone, I began getting a popup with the message "Something went wrong. Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center. If the issue persists please let us know." I've attached a screenshot of the message.

This led me to a series of troubleshooting steps with no success: - clearing my browser cache and cookies - made sure my microphone was available for FB to use and was not muted - rebooting my laptop - doing a Firefox "Refresh", which creates a new Firefox profile while removing browser extensions and customizations - logging into a 2nd seldom used linux account I have on the same laptop and trying to initiate a voice chat in Firefox (no luck) - dual booting to Windows 10 and trying it with Firefox 101.1 (no success) - I also tried this on an older desktop pc running Ubuntu 16.04 and Firefox 88 (!). Also, no success and the exact same message as seen in the screenshot.

What I can also tell you is that in Linux I was able to initiate a FB voice chat call using the Brave and Chrome browsers, and in Windows was able to successfully initiate a call using MS Edge and Brave.

Based on this, it seems to be either a Firefox issue, or the nice folks at FB changed something that trips up only Firefox. Again, other browsers on two different OS platforms and a separate computer allow me to make these voice calls without issue.

I'd be glad to provide more information if you need it. I apologize if this was long winded, but I wanted to share as much detail as I could. Thank you very much for your time, and don't hesitate to contact me if I can provide any further information.

Asked by p1977s 3 days ago

Last reply by bernie.colley 2 days ago

websites not loading

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextd… (read more)

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

Asked by wichman3 3 days ago

Last reply by jonzn4SUSE 3 days ago

Resize Handles in Flatpak version of Firefox

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mous… (read more)

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers