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Emails from one website go to Junk, no matter what

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to jun… (read more)

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to junk.

This is from anyone's email address that arrives from one particular website: @legacydigitalagency.com

I haven't come across this issue since I started using Thunderbird 20+ years ago.

Asked by blackspear1 1 day ago

Last reply by david 2 hours ago

  • Solved

Received msg claiming has all my info - wants $$ to get rid of it

As stated above, received msg from me to me -- a common practice I hear. If I change my password, will that fix this? I tried to log in to Outlook on line to change pass… (read more)

As stated above, received msg from me to me -- a common practice I hear. If I change my password, will that fix this? I tried to log in to Outlook on line to change password but I use a passkey - doesn't let me do a password entry. Help..... Thanks.

Asked by DirtyDog 5 days ago

Answered by Toad-Hall 3 days ago

Android version vs desktop version

I currently have Thunderbird installed on both my android and desktop (W11). My android inbox does not mirror my desktop. For example, desktop inbox shows many more email… (read more)

I currently have Thunderbird installed on both my android and desktop (W11). My android inbox does not mirror my desktop. For example, desktop inbox shows many more emails than the android inbox. The ones that are in both are the same. Why doesn't the android inbox mirror the desktop version?

Additionally, I used receive a ton of junk mail when using Edison mail. Now I receive very little. Sounds like a good thing but occasionally one gets flagged as span and it isn't. They continue to show up in the Edison mail spam folder but not in Thunderbird.

I was hoping to drop Edison mail and use Thunderbird exclusively, but I need the confidence before doing so.

Asked by don.taylor 22 hours ago

Last reply by Platform34 16 hours ago

Emails going unread into trash that I do not want to go there

I was cleaning up my wife's email when I noticed there are a lot of messages unread and in the trash folder that ought not to be. I am wondering how to fix that for her.… (read more)

I was cleaning up my wife's email when I noticed there are a lot of messages unread and in the trash folder that ought not to be. I am wondering how to fix that for her. Example: some amazon.com emails about orders, or emails from favorite merchants or websites.

Asked by DrDively 3 days ago

Last reply by Mapenzi 2 days ago

Strange folders in TRASH that can't be deleted

POP3 account. Trash contains folders that, mostly, I have no idea where they came from, and nothing I do will delete them. More than 30 folders at current count, all … (read more)

POP3 account. Trash contains folders that, mostly, I have no idea where they came from, and nothing I do will delete them. More than 30 folders at current count, all empty.

Anyone have any insight? Thanks. Brett

Asked by koalamotorsport 1 week ago

Last reply by koalamotorsport 2 days ago

  • Solved

yahoo mail spam folder deleted by mistake

good day....ii hope someone can help. the other day i was accessing my yahoo account spam folder and by accident, i deleted the spam folder instead of emptying it. the sp… (read more)

good day....ii hope someone can help. the other day i was accessing my yahoo account spam folder and by accident, i deleted the spam folder instead of emptying it. the spam folder is now sitting in the trash and i'm unable to remove it from there. when i log into my actual yahoo account, the spam folder is where it's supposed to be and not in the trash. i tried removing the yahoo account from thunderbird and reinstalling it in hopes that it would rectify the problem, but it hasn't. does anyone have a solution?? i would greatly appreciate any help you can offer. thank you for your time...mike s

Asked by Mike S 1 month ago

Answered by Martin 3 days ago

  • Solved

Two Junk folders display

Thunderbird 143.0.1 eclipse. Quite recently I noticed that, in the list of folders, I see 2 "Junk" folders. On looking at the properties for 1 Junk folder the location is… (read more)

Thunderbird 143.0.1 eclipse.

Quite recently I noticed that, in the list of folders, I see 2 "Junk" folders.

On looking at the properties for 1 Junk folder the location is shown as "imap://*********%40gmail.com@imap.gmail.com/Junk",

but properties for the other shown as Junk locates as "imap://*********%40gmail.com@imap.gmail.com/Spam".

I've tried renaming that folder in Thunderbird to Spam but the change doesn't take effect.

What went wrong, and more importantly how can I rename it to see it as "Spam"?

tnx.

Asked by TC 5 months ago

Answered by TC 5 months ago

Cannot find a Thunderbird Spam file

Is there a spam file for thunderbird? I haven’t been able to find one. Xfinity has a spam box on my site. I had mail sent to me and could not find them on thunderbird or … (read more)

Is there a spam file for thunderbird? I haven’t been able to find one. Xfinity has a spam box on my site. I had mail sent to me and could not find them on thunderbird or Mac mail but I Katerina found them in the xfinity spam folder..

Asked by earl bowen 1 week ago

Last reply by Matt 6 days ago

Thunderbird and Spam Emails

Emails I've approved of and added to the address book are still showing up in the spam folder; to include marking them not spam or running the Spam Controls. Is there ano… (read more)

Emails I've approved of and added to the address book are still showing up in the spam folder; to include marking them not spam or running the Spam Controls. Is there another way for this annoying behavior to stop?

Asked by Jeffrey Jones 1 week ago

Last reply by david 1 week ago

  • Solved

If security code emails are being filtered out, how can I view them

Walmart has abandoned passwords as 2nd id check. now they send email. I've requested re-send about 8 times. Still not appearing in my mail. How can i find if T=bird… (read more)

Walmart has abandoned passwords as 2nd id check. now they send email. I've requested re-send about 8 times. Still not appearing in my mail. How can i find if T=bird is filtering out ? Once I think I saw a notice show up for about 1/2 second and then it was gone.

Asked by Donald Behenna 1 week ago

Answered by Lin 1 week ago

Why many times I recive mail about UNDELIVERABLE MAIL our server recognize your mail look like a spam

Some mail can not be delivered to sender. I am having mail is turned back and explanation about : I'm sorry to have to inform you that your message could not be delivered… (read more)

Some mail can not be delivered to sender. I am having mail is turned back and explanation about : I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message.

                  The mail system

<slavica.jevtic@mtt-infiz.com>: host mtt-infiz.com[92.205.179.59] said: 550

   "The mail server detected your message as spam and has prevented delivery."
   (in reply to end of DATA command)

But sometimes it goes very easy the same mail? How does it come? Same mail will pass and same mail will not pass sometimes?? thank you Nikola Guslov

Asked by exportmetalpromnb 1 week ago

Last reply by david 1 week ago

Moving Bulk Folder

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm fo… (read more)

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm forgetting to check that, thus missing emails. Is there a way to move that "Bulk" folder back where it belongs? thanks in advance

Asked by vernsgirl57 1 month ago

Last reply by Rick 1 week ago

Migrated from comcast(xfinity)to yahoo.I moved the "Bulk "folder to the trash thinking Thunderbird's Junk folder would be what I needed. Now I cannot get the Bulk folder out of the trash and back where it belongs. Help??

Migrated from comcast(xfinity)to yahoo which was a pain. That said, I moved the "Bulk "folder to the trash thinking Thunderbird's Junk folder would be what I needed. Appa… (read more)

Migrated from comcast(xfinity)to yahoo which was a pain. That said, I moved the "Bulk "folder to the trash thinking Thunderbird's Junk folder would be what I needed. Apparently not, and now I cannot get the Bulk folder out of the trash and back where it belongs. Help??

Asked by codegrule9 1 week ago

Last reply by Rick 1 week ago

Bulk‑deleting messages I manually marked as Junk in Thunderbird 147.0.2

I’m running Thunderbird 147.0.2 (64‑bit) on Windows. In this version, there is no Mail Toolbar and no Junk/Spam button available in the Unified Toolbar layout. My issue i… (read more)

I’m running Thunderbird 147.0.2 (64‑bit) on Windows. In this version, there is no Mail Toolbar and no Junk/Spam button available in the Unified Toolbar layout. My issue is this: When I manually mark messages as Junk, they stay in the folder where I marked them. They do not automatically move to the Junk folder, and there is no way to bulk‑delete or bulk‑move the messages I personally marked as Junk. I’m trying to find out: - Is there a built‑in way in Thunderbird 147 to bulk‑delete messages that I manually marked as Junk? - If not, is this a known limitation of the new interface? - Is there a recommended workflow for users who manually mark spam but do not have the classic Mail Toolbar? I’m not looking to switch to the Classic interface — I just want to know how to manage manually‑marked junk in bulk in the current Unified Toolbar layout. Thanks for any guidance.

Asked by Steve H 1 week ago

Last reply by Rick 1 week ago

Unsolicited emails not marked as read

Hi all, I use SpamAssassin but even "When Thunderbird determines that they are unwanted" has been ticked" no one of my spams are not marked as read ?!?! This is annoying,… (read more)

Hi all,

I use SpamAssassin but even "When Thunderbird determines that they are unwanted" has been ticked" no one of my spams are not marked as read ?!?!

This is annoying, is it a bug or something I missed?

What can I do ?

Thanks in advance for your help.

Best regards.

Philippe

Asked by Dr. No 2 weeks ago

Last reply by Dr. No 1 week ago

Junk Mail Controls do not work with unified folders?

Is the feature supposed to behave this way? I find this rather tedious. Am I missing something here? Current behavior: My installation does not seem to automatically exec… (read more)

Is the feature supposed to behave this way? I find this rather tedious. Am I missing something here?

Current behavior:

My installation does not seem to automatically execute spam filtering for unified folders or saved searches. As soon as I manually select one of the included folders within - e.g. an individual mail acccount's inbox - the algorithm triggers and everything works as expected, but only for the one folder I clicked. This leaves me with having to click through all my mail accounts manually to make use of the adaptive junk mail controls function.

Expected behavior:

Selecting a unified folder triggers junk mail controls for all the included folders and moves messages to the respective junk folders automatically.

Asked by chap 2 weeks ago

Last reply by Wayne Mery 1 week ago