Showing questions tagged: Show all questions

Can't send emails thru Thunderbird software on my laptop

Since resetting my computer and reinstalling Thunderbird, I keep getting an error message when I try to send emails: The mail client submitted this message with bare line… (read more)

Since resetting my computer and reinstalling Thunderbird, I keep getting an error message when I try to send emails: The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT. I can go online and successfully send emails, but not using the Thunderbird software like I used to before the computer reset and re-install.

Asked by steve7u 28 minutes ago

Thumbnail failure

The thumbnails on the Firefox page used to take me to the thumbnail home page. Recently this became inconsistent, now the thumbnails try to take me to their home page bu… (read more)

The thumbnails on the Firefox page used to take me to the thumbnail home page. Recently this became inconsistent, now the thumbnails try to take me to their home page but the process stops. I have already refreshed Firefox and that did not help. Then I uninstalled and reinstalled Firefox. The thumbnails come up but their functionality is still broken. How do I fix this problem?

Asked by kfarley1 9 hours ago

Last reply by RobertJ 2 hours ago

Some emails are immediately being sent to Archive, can't make Archiving stop

I have done everything I have read about to TURN OFF Archiving. I don't want it. I have gone into account settings for all accounts and unchecked Archiving. I also wen… (read more)

I have done everything I have read about to TURN OFF Archiving. I don't want it. I have gone into account settings for all accounts and unchecked Archiving. I also went into the config editor and set mail.identity.idx.archive_enabled to false for all identity IDs.

Still, messages that have recently been sent, received, or even in draft mode are sent to Archive. When I say recent, I mean as quickly as an hour or less. If I move them back to the proper folder, they soon get sent back to Archive. Maddening.

How can I totally drive a stake in the heart of Archiving? I do not want it and it is making my work very difficult.

Side note: When I have cleaned out the Archive folder, at times one or more blank emails with a date of 1969 will show up there as unread.

Asked by thunderbird9 4 days ago

Last reply by thunderbird9 2 hours ago

Thunderbird suddenly won't send email.

I compose a message in TB then try to send. It hangs up on the "Sending" message bar and never completes. It worked yesterday. Windows 10 update last night now it does… (read more)

I compose a message in TB then try to send. It hangs up on the "Sending" message bar and never completes. It worked yesterday. Windows 10 update last night now it does not work. Coincidence?

Asked by filmlabrat 2 hours ago

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, bec… (read more)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 2 days ago

Last reply by jonzn4SUSE 3 hours ago

Emails with attachment(s) or embedded images won't send via gmail

I am unable to send any emails with attachments or embedded images via my gmail account. Error message: Sending of the message failed. The message could not be sent beca… (read more)

I am unable to send any emails with attachments or embedded images via my gmail account. Error message:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

I am able to send simple text emails without any issues

I tried the suggestions listed here: https://support.mozilla.org/en-US/questions/1344851. Nothing helped. I can send simple text emails so I know my smtp settings are correct. I also have no issues downloading emails from the account.

Help!

Asked by Hanchinator 4 days ago

Last reply by Hanchinator 5 hours ago

request for PW for gmail account on every login in Thunderbird

Each time I open Thunderbird I must enter my gmail password. If I try to fill the PW the pop-up keeps coming back, if I abort (twice), the account is working as normal (… (read more)

Each time I open Thunderbird I must enter my gmail password. If I try to fill the PW the pop-up keeps coming back, if I abort (twice), the account is working as normal (I can both send and receive emails) so the password is correctly used by Thunderbird. I followed all tips given by both Google and Mozilla support sites but there is no change in the behaviour. In stored passwords I see an entry for the oauth for the gmail account. How can I get rid of this useless pop-up?

Asked by Lieke 6 hours ago

bell email only accessible on Firefox private browser

For sometime now I have been unable to access my Bell email on Firefox except if I use private browsing and then it allows me to get to my login and by default allows me… (read more)

For sometime now I have been unable to access my Bell email on Firefox except if I use private browsing and then it allows me to get to my login and by default allows me to enter my login and password. But if I don't use privacy browsing mode, I cannot get to my email. This is on my android Samsung phone btw. Bell tells me it's a browser issue and that I'm to contact Firefox or switch to Chrome or Edge, but I'd rather do it through Firefox. Can anyone assist as to how I can correct this issue?

Asked by bigalster 1 week ago

Last reply by Paul 7 hours ago

not responding

The browser is open but every time I click on something it won't respond and I keep on clicking my mouse until it respond. It also pop up with browser not responding. I… (read more)

The browser is open but every time I click on something it won't respond and I keep on clicking my mouse until it respond. It also pop up with browser not responding. It's starting to get annoying same as typing words the letters won't pop up until a few seconds later. Same goes with deleting too. It won't delete as I keep on pressing delete, it will start deleting 5 seconds later.

Asked by crab2675 10 hours ago

Scrambled messages from gmail.com

I'm having problems where messages occasionally get scrambled. The account uses an SMTP server on gmail.com . Only the Inbox folder and the All Mail folder get messages s… (read more)

I'm having problems where messages occasionally get scrambled.

The account uses an SMTP server on gmail.com .

Only the Inbox folder and the All Mail folder get messages scrambled; this doesn't happen to other folders.

It seems to happen only if Thunderbird is doing a compression of multiple folders, and another message arrives during the compression.

I often get at least 300 messages a day, so this happens a few times a month. Most of them use HTML or something else other than plain text.

Messages in the Important folder are not affected, so some of the messages can be recovered from that folder.

Enough of the message headers to identify the messages in the list of Inbox nessages is not affected; the scrambling only appears if you try to display the body of the messages.

Which messages are affected does not relate well to the order of messages in the Inbox list. I suspect it relates to the order of compression instead.

Shutting down Thunderbird and restarting it stops any more incoming messages from being affected, at least as long as they do not arrive during a compression.

If Thunderbird controls which messages are downloaded, shutting down any downloads during compressions should be a fix.

If the server controls which messages are downloaded, a temporary queue for messages downloaded during compressions may be needed.

Unclear of the problem is related to my method of putting a small weight on the Shift key so I can select a series of messages using only one hand (my other hand won't press only the Shift key very well).

The problem appeared in a few versions of Thunderbird before I started using the weight.

Asked by robertmilesxyz 14 hours ago

Last reply by Matt 11 hours ago

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (read more)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 6 days ago

Last reply by RobertJ 12 hours ago

After update to 102.1.2 folders/messages only appear in troubleshooting mode

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders a… (read more)

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders and messages panels are blank. Suggestions, please? Problem persists across reboot.

Asked by Johanus 2 days ago

Last reply by Johanus 13 hours ago

Gmail and Google Drive

I cannot upload files to Google Drive (tells me there are 93 hours left), and it takes several reload tries to log into my gmail account. This has been happening for the… (read more)

I cannot upload files to Google Drive (tells me there are 93 hours left), and it takes several reload tries to log into my gmail account. This has been happening for the last two weeks. What gives?

Asked by bierstadttlovr 13 hours ago

10 August, 1317 PT-firefox is not allowing internet access on my computer; window open, but do not connect. Other browsers work just fine

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My i… (read more)

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My internet connection is within normal range-and other browsers work fine Help please

Asked by Timothy1610 3 days ago

Last reply by RobertJ 15 hours ago

Browser Completely Unresponsive

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be … (read more)

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be stuck loading until I restarted Firefox. I tried restarting my computer as well, but that didn't work either, as the issue just came back within a few hours.

Sooo I went to google to search for answers. I got to a forum (https://support.mozilla.org/en-US/questions/881250) that seemed promising, and edited my network.http.max-connections value from 900 to 48, as the chosen answer suggested. I figured if it didn't work, I could always just change it back.

How wrong I was.

Not only did it not work, it prevented me from doing anything. Now when I open Firefox, nothing loads. I can see the toolbar, search bar, and my bookmarks, but the actual screen is blank. No widgets with my frequently visited sites and some news stories, no homepage, just blankness. When I enter a url or do a random search or even try to open about:config, nothing happens. It doesn't even show a loading icon.

I attempted to refresh Firefox, but it got stuck in the loading stage, which I attributed to my already breaking it somehow. So I uninstalled and reinstalled Firefox. But no dice. It's still entirely unresponsive.

Any help would be appreciated. Please keep in mind I'm largely computer illiterate!

Asked by hanentr 23 hours ago

Last reply by RobertJ 15 hours ago

Connection to server pop.1and1.com was interrupted

Everyttime I try to retrieve mail I get the message "Connection to server pop.1and1.com was interupted" I've been using Thunderbird with no issues for probably a decade. … (read more)

Everyttime I try to retrieve mail I get the message "Connection to server pop.1and1.com was interupted"

I've been using Thunderbird with no issues for probably a decade.

IONOS (1and1.com) just changed their policies so I had to change Thunderbird to use SSL/TLS. I made the change to the settings for that server and could still get email fine. It was after making the changes to the outgoing server settings that the error started happening so I suspect that is part of the problem. I followed the directions on this page for the SSL/TLS change: https://www.ionos.com/help/email/ssl-encryption-for-email/enabling-encryption-for-ionos-email-accounts-in-mozilla-thunderbird/

Thanks for any suggestions!

Asked by karen89 4 days ago

Last reply by Matt 15 hours ago

Message filters stopped working in both accounts

Hi Forum Folke! Just upgraded to most current version 102.1.2 thinking this might solve the issue; it didn't. Yesterday: filters working fine. Rebuilding filter pile aft… (read more)

Hi Forum Folke!

Just upgraded to most current version 102.1.2 thinking this might solve the issue; it didn't.

Yesterday: filters working fine. Rebuilding filter pile after having to re-install one of two email accounts. Write it, run it, message(s) disappear. I re-installed this account last week sometime, so this isn't an immediate "post-reinstall" issue. Just showed up some time after yesterday evening.

Not now. Today, pre-update, write filter, hit 'run now,' and absolutely nothing happens. Doesn't matter how many filter terms I enter, it just won't delete the message. This happens in both email accounts (one gmail, other with ISP which is FairPoint, now Consolidated Communications).

Noted one odd thing: Windows' blue "loading" whirly circle NEVER stops when I'm in the Fairpoint account; it's not present when I'm in the gmail account. There are no downloads going on (at least, there's nothing in the status bar at the bottom.)

Haven't the first idea where to start looking; any ideas??

Update: Noted that when requesting download Fairpoint emails via "get messages," status bar shows "Checking mail server capabilities." and that's it. It never seems to determine what those capabilities are....

Update Two: Pulled the plug on the account; deleted it and re-installed it, and now things seem to be working fine. Thanks for reading, anyway!

Asked by kharrisma 3 days ago

Last reply by Matt 15 hours ago

  • Solved

Scrolling lagging on every website

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps … (read more)

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps

Asked by SpookieGames 2 days ago

Answered by SpookieGames 17 hours ago