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How to Force a 32 bit installation (win10)

I installed the 64 bit version of Thunderbird (78.7.1) in an attempt to resolve a MAPI problem. It didn't resolve it and I need to return to the 32 bit version. I cannot… (read more)

I installed the 64 bit version of Thunderbird (78.7.1) in an attempt to resolve a MAPI problem. It didn't resolve it and I need to return to the 32 bit version. I cannot seem to find a way to force it to install the 32 bit version.

Any help will be appreciated.

Mike

Asked by office337 1 week ago

Last reply by office337 3 days ago

86 Upgrade problem

Today I tried to update Firefox through the Help/About Firefox dialog. The update from 85 to 86 appeared to go fine. I got the Click to Restart Firefox and complete Upd… (read more)

Today I tried to update Firefox through the Help/About Firefox dialog. The update from 85 to 86 appeared to go fine. I got the Click to Restart Firefox and complete Update button, and the application restarted when I clicked the button. However, opening the Help/About Firefox dialog again displays the message "Firefox is being updated by another instance". It is not, so it appears that this update has not completed correctly, and, in this state, I suspect that further updates won't work either. Has anyone else seen this issue?

Asked by mnjjunk 4 days ago

Installation of Thunderbird failure has left me without email facilities

My computer hung in middle of automated installation of Thunderbird (?to 78.7?). Eventually, fed up with waiting I forced a "cold" restart, after which when I tried to ru… (read more)

My computer hung in middle of automated installation of Thunderbird (?to 78.7?). Eventually, fed up with waiting I forced a "cold" restart, after which when I tried to run Thunderbird I got a failure message recommending me to reinstall Thunderbird. Using a browser, I found the website and selected download. Then when I try to run the download, it asks me to force a Windows restart to clear an older version, but when Windows comes back, the error message has not been cleared. I have downloaded, run and re-tried at least three, perhaps 4 times, and during these the version has gone from 78.7 to 78.8 ! How do I get out of this. You cannot email me because Thunderbird is not working! I need access to it to comminicate, and am worried that a drastic measures will loose my preserved live email (inbox and stored sub-directories) and my address-book (which gets use=referred to for nuch more than just email).

Asked by dave239 4 days ago

Duplicate emails

I copied all emails from an Old server to a New server using Thunderbird but somehow Thunderbird created duplicates. Here are the steps i did: Thunderbird Setup Old serve… (read more)

I copied all emails from an Old server to a New server using Thunderbird but somehow Thunderbird created duplicates. Here are the steps i did:

Thunderbird Setup Old server - setup Local Directory Thunderbird Setup New Server - setup Local Directory Switched to Offline mode, so working with all emails local copy. While in Offline, copy all emails from Old Server to New Server Switch to Online Thunderbird starts uploading all (local) New server emails to New Server End result: When in Offline mode, I have all emails in New Server (as expected) When I go into Online mode, I have all duplicates. Its seems I am then seeing all server and local copies of each email. How can I get rid of duplicates or get them to sync correctly?

Asked by trek102 1 week ago

Last reply by trek102 4 days ago

SHA256 checksum for Firefox downloads

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be inc… (read more)

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be included within the release notes.

Asked by linden1 1 week ago

Last reply by linden1 4 days ago

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2. I tried to change it b… (read more)

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

Asked by laffitte 6 days ago

Last reply by laffitte 4 days ago

Download Firefox latest Version

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated… (read more)

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated Windows 10 a page popped up telling me I had been sent a code to my email that I would need to input. I have not received an email or junk mail with any code. However, it looks like I already have Version 86. Please help me with this issue. I am so overwhelmed with computer issues I'm on the verge of tears right now. My last Windows 10 update Did NOT install and I am not the only one with this issue, but NO help from Microsoft. Did Mozilla update Windows 10 to accept the new version of Firefox? I looked at your educated guess, clicked on Show Details, nothing came up. Then I clicked on Troubleshooting Information and Share Data. I don't know if you are able to see this list or not, I don't know what 99% of it means, but I did copy a few things that may be helpful. environmentVariables": {

   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\fq7xq0bn.default-release-2\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_RESTART_ARG_1": "-os-restarted",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart": false,
   "fission.autostart.session": false

I already have VERSION 86 according to the information on Firefox. But the message I had this morning specifically asked to download FIREFOX latest version. Please help. Rhonda

Asked by Rhonda 6 days ago