Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (read more)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 5 days ago

115.9.0 menu bars have disappeared

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I start… (read more)

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I started up Tbird, and NONE of the windows came up, except the main menu bar. I found that messages were downloaded (but I couldn't see them), and I could Write an email -- it's screen looked normal, as did the Address Book screen. I clicked on View/Folders and found that only the top "Folders" was checked. When I checked "All Folders", nothing happened, and if I left that menu and came back, the "All Folders" was not checked. Then I clicked something at the bottom of the Folders menu, and the Menu Bar disappeared. I've been unable to get it back. I enclose a screen shot of the current condition. Anything you can suggest is appreciated.

Robert Hawkins

Asked by rehawkpe 1 week ago

Last reply by rehawkpe 5 days ago

How to send email from WordPress site via Gmail using Thunderbird App authorization

What WordPress email setting we should use to to send WordPress transactional emails via Gmail account which has Thunderbird-Gmail App enabled. For example, using FluentS… (read more)

What WordPress email setting we should use to to send WordPress transactional emails via Gmail account which has Thunderbird-Gmail App enabled. For example, using FluentSMPT WordPress Plugin?

Or, how to send WordPress transactional emails using Thunderbird mail client, on Linux OS server?

Asked by Warp iMagick 4 weeks ago

Last reply by Warp iMagick 5 days ago

Unable to delete cookies/cache due to gray button

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray. Also sync seems not to work anymore when this happens.… (read more)

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray.

Also sync seems not to work anymore when this happens.

Asked by Your_mother 2 weeks ago

Last reply by Your_mother 5 days ago

Extension only for bookmarks icons

Can you recommend some kind of extension thet will only check current icons for the bookmarks? Just that. I don't need duplicate bookmarks checker, inactice checker and G… (read more)

Can you recommend some kind of extension thet will only check current icons for the bookmarks? Just that. I don't need duplicate bookmarks checker, inactice checker and God knows what else checker. Just icons, that's good enough for me.

Asked by binks77 5 days ago

Can't access my shaw mail account in thunderbird. Get imap server timed out or can't connect to server

Just installed thunderbird on a new to me computer When I enter my shawmail account it does the auto install and sets up but can t access imap server. My wife s shawmail … (read more)

Just installed thunderbird on a new to me computer When I enter my shawmail account it does the auto install and sets up but can t access imap server. My wife s shawmail works as does my ymail and gmail. called shaw but since it works when I log in through webmail, they can't help and suggested I try this site, I've deleted it and put it back and all the numbers are correct, Any ideas? thanks

Asked by howardsussman 1 week ago

Last reply by howardsussman 5 days ago

New Page Pocket recomendations re-enabling periodically

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself. Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 C… (read more)

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

  • I do not use pocket, at all
  • All settings that I can find related to pocket are disabled
  • I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
  • Does not correlate to version updates (Mint has automatic updates disabled in policies)
  • Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

Asked by FIGBird 1 week ago

Last reply by FIGBird 5 days ago

Thunderbird tasks and tasklist

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profil… (read more)

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profile, except my task list and tasks.

Having searched every article I was able, I could not find the file extension for tasks and/or task list nor when I do find it how to properly import into my new settings/profile which I am using.

Thank you for your help Rick

Asked by Rick Knopping 5 days ago

Unable to log in to Flickr using Firefox 124.0.2 (64-bit)

I am having a new (to me) problem logging in to Flickr using Firefox on my laptop (running Windows). After supplying the requested email and password at log in, I was pro… (read more)

I am having a new (to me) problem logging in to Flickr using Firefox on my laptop (running Windows). After supplying the requested email and password at log in, I was prompted to enter a verification code that was sent to my account email address. After promptly entering the verification code, I was returned to the original log in page. There was no error message to indicate that either the address, password, or verification code were incorrect or that anything else had gone awry. I was simply not logged in. I repeated this process a few more times with no change.

Then I tried two other browsers (same laptop) and logged in sucessfully without even having a prompt for verification code from Flickr. I also have access to the account through the Flickr app on my phone. I am not sure then what Flickr is encountering with Firefox in particular. Any suggestions? Thank you.

Asked by BB 1 week ago

Last reply by BB 5 days ago

Syncing contacts with iCloud and Desktop app

I have installed TBSync for my addresses/contacts. Syncing works correctly between Thunderbird and iCloud (both ways). However, new entries created in Thunderbird (altho… (read more)

I have installed TBSync for my addresses/contacts. Syncing works correctly between Thunderbird and iCloud (both ways). However, new entries created in Thunderbird (although correctly syncing with iCloud on the net) do not appear in the Mac Contacts app on the Mac desktop. Strangely, these entries appear on my iPad Contacts app. It is only entries created in Thunderbird that do not sync through to the desktop Contacts app. Yet I can create a new entry in my desktop app and it syncs through to Thunderbird correctly. I can also edit any entry on Thunderbird created on an Apple device and the changes go through to all my devices. It seems that the format used when creating a new entry in Thunderbird is creating a problem in the syncing process between my iCloud account and the desktop app. Any ideas?

Asked by harlin1 6 days ago

Last reply by harlin1 5 days ago

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (read more)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 1 week ago

Last reply by paul549 6 days ago

Attempted to archive email (gone into the black hole)

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this m… (read more)

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

Asked by okcharlie 5 days ago

Last reply by okcharlie 5 days ago

cannot see 3-dot menu in landscape mode

When i use mozilla in android 13 tablet, and i click on the 3-dot menu while the address bar is set to appear in bottom of screen, i cannot see the full 3-dot menu neithe… (read more)

When i use mozilla in android 13 tablet, and i click on the 3-dot menu while the address bar is set to appear in bottom of screen, i cannot see the full 3-dot menu neither can i scroll to the end of it -only half od it appears. When the address bar is set at the top of the screen,the problem does not exist in landscape view. Please fix it

Asked by hihiwi9231 6 days ago

How Get Firefox To Stop Opening External Apps?

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when … (read more)

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

Asked by peteroo 5 days ago

Controlling address bar search results

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously. … (read more)

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

Asked by technomad 5 days ago

Last reply by technomad 4 days ago

Firefox no longer warns about vulnerable passwords?

On the page listing passwords, it was possible to sort them by "Alerts". In settings, there is an option to enable checking the vulnerable passwords: https://support.moz… (read more)

On the page listing passwords, it was possible to sort them by "Alerts".

In settings, there is an option to enable checking the vulnerable passwords: https://support.mozilla.org/en-US/kb/firefox-password-manager-alerts-breached-websites

On my other laptop using Firefox v121, the alerts are properly displayed. But on my second laptop using Firefox v124, the alerts are gone. I can't sort password by "Alerts", the option isn't there. Both laptops share the same Firefox account and have password synchronized between each other.

Obviously, I ticked the "Show alerts about passwords for breached websites" box in the settings but it looks like it does not nothing. I also checked in "about:config" and everything seems good.

Is this feature gone?

Asked by ADGB 4 days ago