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disconnected from the internet

Hello, I am using Firefox from like 10 years ago and it is my favorite browser all the time. I never have this problem before. However, recently after there was an updat… (read more)

Hello, I am using Firefox from like 10 years ago and it is my favorite browser all the time. I never have this problem before. However, recently after there was an update in Mozilla Firefox 100, I met some errors a few times. First, when I start the mozilla, it always say I need to update to the newest version which is I did a couple times and the error is still there when i restart the mozilla. It is same as this thread: https://support.mozilla.org/bm/questions/1264949. i already try to solve it using the solution in that thread but no successful.

Second, when I am away like 10 minutes without using the browser, it got disconnected. I cannot using it like there is no connection (my internet is always on and I tried using other browser and it is on). I need to close the mozilla and start again and it become connect again.

Thank you.

Asked by gaaauul 2 months ago

Last reply by Dropa 2 months ago

what is firefox monitor

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have rece… (read more)

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Asked by Sunflower44 2 months ago

Last reply by James 2 months ago

  • Solved

what is going on???

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly in… (read more)

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

Asked by maryconstancelowery 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Links and apps

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is … (read more)

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is the setting for this. the same goes for a link that would open excel automatically but again it wants to save it first.

Asked by Robert 3 months ago

Last reply by Terry 3 months ago

Frequent (2 and 3 times per day) crashes,, 37 Firefox process? And it makes zero difference if I go to Performance and check or uncheck boxes and NEVER is there an option presented to limit the processes/

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is st… (read more)

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Asked by Deanalfred 3 months ago

Last reply by Terry 3 months ago

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet … (read more)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey 3 months ago

Last reply by FredMcD 3 months ago

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I op… (read more)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey 3 months ago

Last reply by FredMcD 3 months ago

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank you J… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 4 months ago

Last reply by cor-el 4 months ago

  • Solved

white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (read more)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Asked by SLEEPY 4 months ago

Answered by SLEEPY 4 months ago

  • Solved

Firefox just wont /do/ anything unless it's in windows 8 compatibility mode

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anythi… (read more)

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anything, show any webpages, etc - but the search bar still works, it'll show me suggested sites and what have you. I can also access the settings page. Aside from that, zilch. I've done a full fresh install and it didn't fix anything. Has anybody had this before? Thanks!

Asked by vmoskven 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago