All Products Support Forum

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoffice.org/InstallJava/?LOlocale=en-US

I found nothing in FF extensions add-ons to facilitate this program/app. FF won't work with JAVA files but they provided no alternative. LibreOffice is the only free Office-like program/app. that is currently up and working today that I can find on any list I've pulled via browser on the first page or two.

It is so confusing to go to Edge or Chrome to use it - and hard to move things from FF over to Edge to get to LibreOffice - can't follow what I'm doing that way. I want to use FF. I feel safer there.

I don't trust downloading from random sites. Bait and switch for files. Malware. If there are is a trust-worthing d/l workaround pls tell me. I;m not up on them - not in the loop.

I need assistive technology really - this is just a start for me to get organized. You can give me advise on what keeps you swift and organized if you can too. Appreciate that much too. Thanks for any help.

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my mail. A lady who assistant me use her lap top computer to open my mail box - I enter my pass word, then a window camp up to asked if I want to save my pass word (with dark color) or not,(with gray color) I was in a stage of rush I just click on right top Conner 'x' she took her computer to other room ( in where I can not see ) I was too naive and don't know if all of my mails had been read by them? - It is my privacy. When I got home I was worried and at next day I changed my yahoo mail pass word. As my pass words are saved within Firefox when I want to open a site it is auto fill the pass word. 1: Is my pass word will saved in that lady's computer? 2: Although I have changed my yahoo mail pass word is it safe? Can that lady able to get to Firefox to see my saved pass word and open my email box? - explore all my emails? Please help I am really worried. I look forward to hearing form you soon. Thank you. Kind regards.

Louise

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password saved for the brokerage account and have the company listed to be excluded. This just happened in the last few weeks.

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told this must be done by Firefox. Can I please cancel this payment since your app is useless to me. Thanx.

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystkich komputerów czy jest taka możliwość?

pozdrawiam Marek Wojnarowski

Hi all,

I'm getting a page asking for validate reCaptcha on every Google search.

Using Chrome or Edge on same computer(Win10) and same time I don't receive the page validation.

On my network I have the same behavior on others Win10 computers. All my computers have Kaspersky installed.

What I have to do? Some different setting?

Waiting for a help and best regards,

Ronaldo Luiz

Why can't I change the volume in one tab? During a meeting, for example, the radio is on, and it is much louder than the meeting, and you cannot adjust the volume of a single tab. This is very bothersome, not only in the above case. These pages determine the volume themselves. Some have regulations on the site, but not always. I am very tired of this problem. Are there any ways to change the volume of a given tab?

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

• When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or IE, it prints correctly. If I scroll to the bottom of the Firefox Print Dialog window and select "Print using system dialog" it also works correctly.
• I have the zoom set to 100 and the Print Dialog paper size set to Letter, It is set to print to page width, I tried it with Scale 100 but it didn't help. I also went to about: config and checked that the paper size and scaling were set to 1.
• The the picture of the Print Preview looks exactly like should be when printed, but when it is sent to the Lexmark S505 printer the size is too large.

Since I print 50-100 individual webpages a week, I cannot use Firefox if this can't be corrected.

Thanks, Randall Win7 Pro

i updated the browser and now it is bouncing and hurts my eyes. Otherwise I guess I can delete it and use another browser but i really like this one. please advise thank you

On Windows 7, vr 98 was starting in a second. Now vr 99 start in 9 second. On Windows 10, vr 99 start in a second. Will it be fix soon or how can I reinstall vr 98 AND keep my profile?

A website that I have used with Firefox no longer displays image files when clicking on links. The page changes, but image does not display. Here is an example of URL that doesn't work: https://archive.wvculture.org/vrr/va_view.aspx?Id=12629749&Type=Marriage Any suggestions? Thanks!

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb