Showing questions tagged:

Firefox logging out my accs from web every update

I am facing an issue with Firefox where every time the browser updates, all of my accounts get logged out, including YouTube, ChatGPT, and other websites. I have already … (read more)

I am facing an issue with Firefox where every time the browser updates, all of my accounts get logged out, including YouTube, ChatGPT, and other websites. I have already tried repairing, uninstalling, and reinstalling Firefox, but the problem still persists.

Open 1

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx,… (read more)

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx, Al email [edited from public] @ec.rr.com

Open 1

Need urgent help setting up problematic IMAP account Please?

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – V… (read more)

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – VERY frustrating as this works fine on her old laptop. Thunderbird setup now appears to have an extra (4th) field required when setting up the account: Usually, its just name, email address and password. I see there’s now an extra box titled ‘Your Login’ being required for auto login. I have no idea what this field should be set to. Also, when I attempt to do a manual setup for the account, the port numbers and server names shown on the internet are completely different to those used on auto, and still get rejected. Doesn’t help that MS trying (and succeeding) to confuse us with all this “Outlook vs Outlook Classic vs Outlook.com”. My wife is unable to continue her work until I get this sorted:-( PLEEEAAASE can someone help me setup this xxxxxxx@outlook.com email account in Thunderbird as an IMAP account?

Open 9 2

I live in the UK and have Firefox 151 both PC's

I livae in the UK and have both my Firefox browser - Windows 10 and Windows 11 - to version 151. So far, I cannot see the VPN icon on the tool bar on the top right-hand c… (read more)

I livae in the UK and have both my Firefox browser - Windows 10 and Windows 11 - to version 151. So far, I cannot see the VPN icon on the tool bar on the top right-hand corner. Do I still need to wait longer.....? Thank you.

Open 1

Firefox 140.10.2esr - old version and won't load profile

Hi all, Firefox 140.10.2esr Windows 11 Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used … (read more)

Hi all,

Firefox 140.10.2esr Windows 11

Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used the esr version.

I had a look at the compatibility.ini file under my profile and it had version 150.xx. Is that a bug with the last update?

To recover I backed up my profile then changed the compatibility version to the version of Firefox I am using. I was able to load my profile and while all my bookmarks and settings are there, my saved credentials are not. The key4.db and logins.json file are both still under my profile folder, they just don't seem to be recognised; no errors. Viewing the logins.json shows my encrypted credentials.

Does anyone know what is going on and how to resolve?

thanks

j

Open 1

My Firefox bookmarks disappeared because I accidentally created a profile

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a … (read more)

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a profile manually, but then deleted it after noticing it didn’t have my bookmarks. Now, even after deleting it, I still don’t have my bookmarks, and Firefox keeps creating profiles for me. I checked backup files, but I can’t find anything, or maybe I don’t even know which folder I’m supposed to look in. My browsing history is gone, and I think I also lost my saved passwords or usernames for websites I used.

I’ve already tried using firefox.exe -P and checking %appdata%\Mozilla\Firefox\Profiles\, but my bookmarks aren’t in either of those folders (.default or .default-release). Honestly, I really don’t want to believe I could have lost everything that easily.

I even used Recuva to try recovering files like places.sqlite and checked the bookmarks folders in the only two directories where those files existed, but it was pointless. Honestly, I still don’t even understand how everything got deleted just from manually creating a profile. I really didn’t expect something like this to happen.

Open 2

How do I add the Firefox icon in top left?

In Windows 11, how do I add the Firefox icon to the extreme top left of its webpages? When I switch tabs to Firefox, typically using Alt+Tab, I am often unsure at first… (read more)

In Windows 11, how do I add the Firefox icon to the extreme top left of its webpages?

When I switch tabs to Firefox, typically using Alt+Tab, I am often unsure at first which program I am in. I have searched Firefox settings, and googled extensively, and there seems to be no way to add the icon back. I believe that it was once there, but I am unsure of this.

Almost every other program places its icon on the top left of its pages. Surely it is possible to do the same in Firefox, which just has an empty space there.

(But I am wrong on the last point, because Edge, which I rarely use, also has no icon there. Surely Firefox does not want to share any problem that Edge has!)

Open 3

How to manually connect thunderbird to my email service provider: smartmail.buz.net

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.b… (read more)

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.buz.net.

Open 3 1

mymercy.net will not load/log in after last firefox update.

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login scre… (read more)

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login screen. mymercy.net works fine with Edge and Chrome. But I have Firefox set as my default to switching is a pain! I have cleared everything.. reloaded firefox and it still does the same. Tried it with 3 different computers with the same result, so there is something about the new update that mymercy.net doesn't like. any suggestions?

Open 7 18

Firefox crashes while browsing sites with video content

Hello there. Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebs… (read more)

Hello there.

Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebsite is not loading, freezes while played or while exiting full screen mode. All of these freezes the browser - the site cannot be refreshed, links does not work. The only way is to close the tab with the freezed page or kill the Firefox process in windows Task Manager. Refreshing, re-installing, deleting or using different profile don't work. Same with add-ons. Seems like the issue lies within the browser and it started to appear since last update.

Open 4