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Firefox web page layout is broken or not displayed

Hello. I have a question about Firefox. I shut down my PC and turned it on two hours later, but Firefox is still displaying page layouts properly, images on pages aren't … (read more)

Hello. I have a question about Firefox. I shut down my PC and turned it on two hours later, but Firefox is still displaying page layouts properly, images on pages aren't displaying, and the screen remains blank even when I load a page from a bookmark. How can I fix this? This is the first time I've seen this happen, whether I've restarted or shut down and restarted.

Asked by sweet0670 10 hours ago

Last reply by sweet0670 8 hours ago

Thunderbird is not loaded and can not be found

I have downloaded Thunderbird from official Mozilla homepage. It seems to be installed correct. I got the icon and a question : should we start Thunderbird now. I answer … (read more)

I have downloaded Thunderbird from official Mozilla homepage. It seems to be installed correct. I got the icon and a question : should we start Thunderbird now. I answer yes. Then I get the message : Thunderbird is not found ? but I have just loaded it ? I am running windows 11 and I have got newest upgrade.

Hope you can help me out. Thx in advance. Regards Thorvald Antvorskov

PS I also have a PC running Linux Mint. Loading Thunderbird here was no problem.

Asked by Thorvald Antvorskov 1 day ago

Last reply by Lin 14 hours ago

Links opening in new windows, not in same or new tab

Links keep opening in new windows, and not within new or same tab. Shift key is not stuck and all toggles in the Tabs Opening/Interaction Settings field have been turned … (read more)

Links keep opening in new windows, and not within new or same tab. Shift key is not stuck and all toggles in the Tabs Opening/Interaction Settings field have been turned off

Asked by JPatjens 18 hours ago

how can I cancel my monthly donation to Thunderbird?

how can I cancel my monthly donation to Thunderbird? For the past few months, whenever I use Firefox, I get multiple messages about viruses. I never use thunderbird. I j… (read more)

how can I cancel my monthly donation to Thunderbird? For the past few months, whenever I use Firefox, I get multiple messages about viruses. I never use thunderbird. I just want to stop the $3 monthly donation throgh Paypal.

Asked by Carlos Valladares & Patrice Fisher 21 hours ago

Last reply by James 19 hours ago

Notification of new message in Threaded View.

Hello, In my Mozilla Thunderbird email client I'm sorting received emails into 'conversations' which in Thunderbird is known as 'Threaded View'. I find this to be useful … (read more)

Hello, In my Mozilla Thunderbird email client I'm sorting received emails into 'conversations' which in Thunderbird is known as 'Threaded View'. I find this to be useful functionality but one problem I have is that it's not obvious when there's a new email in that thread. The only way to check for a new message in a thread, is to click on the '<n> replies' in the very first threaded email, so that when that expands to show all content in that thread - one can then see that there are new emails that haven't yet been read. Is there any way that new (unread) emails in Threaded View can be made obvious ?. Regards,

 Martin388

Asked by martin388 1 day ago

Last reply by sfhowes 20 hours ago

Computer freezes/locks up/stutters to an unusable degree when using Picture-In-Picture mode

I like to use picture-in-picture mode to watch a YouTube video in the corner of my screen while editing an image or playing an online game (since I like having something … (read more)

I like to use picture-in-picture mode to watch a YouTube video in the corner of my screen while editing an image or playing an online game (since I like having something to keep my brain active while I'm doing something). Recently, however, this has resulted in my computer locking up. I don't really know how to describe it succinctly, but audio becomes super stuttery and it takes a second or more to render a single frame. Last night this resulted in the loss of an in-progress image (don't worry, I took photos of my screen so I could recreate the image), so I want to figure out how to stop this.

Just to cover my bases, here's my specs:

Device name LAPTOP-AI6N0TEJ Processor 12th Gen Intel(R) Core(TM) i3-1215U (1.20 GHz) Installed RAM 40.0 GB (39.7 GB usable) Device ID BDD80B46-B5E1-4B25-9FA0-3F833BD30C05 Product ID 00356-07436-33870-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Version 25H2 Installed on ‎11/‎7/‎2025 OS build 26200.7840 Serial number PF4RQKQJ Experience Windows Feature Experience Pack 1000.26100.291.0 Manufacturer Lenovo

Asked by sonofjohnfreeman 20 hours ago

Outlook email authenticated but not connected via imap

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messa… (read more)

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?

Asked by clare.fairbairn 2 weeks ago

Last reply by sfhowes 20 hours ago

suddenly thunderbird won't send mails through vodafon/uniymail, "mail couldn't be sent" then timeout error for the smtp server.

Thunderbird has been working OK. Now, despite PC restarts and so on I get the message "mail couldn't be sent, time out error for SMTP server. I have tried changing the SM… (read more)

Thunderbird has been working OK. Now, despite PC restarts and so on I get the message "mail couldn't be sent, time out error for SMTP server. I have tried changing the SMTP settings from port 465 to port 587 but no difference. If I log in to my email provider (vodafon/uniymail) I can send mails no problem. The problem is with thunderbird not sending smtp. Tried turning firewall and antivirus off, no help. Internet connection is glassfibre, internet works OK.

Asked by Gary George 2 days ago

Last reply by Toad-Hall 20 hours ago

I send an email using bold, italic, and underline. The receiver gets *,/, and \ instead. Now what?

Sent and received. Please notice the asterisks. Where do they come from? John Message Sent: Fantasia I and II Georg Phillip Telemann 1681-1767 Kleine Passacaglia … (read more)

Sent and received. Please notice the asterisks. Where do they come from? John

Message Sent: Fantasia I and II Georg Phillip Telemann 1681-1767 Kleine Passacaglia Michael Kuntz 1915-1992 Fair Phyllis I saw

Message Recieved:

*Fantasia I & II* Georg Philipp Telemann (1681–1767)
         Telemann’s Fantasias capture the brilliance and balance of the
         Baroque era—each movement a miniature world of counterpoint,
         grace, and invention.
*Kleine Passacaglia *Michael Kuntz (1915–1992)
          A modern take on a timeless form, Kuntz’s piece builds lyric beauty
          over a gently repeating bass figure. (See insert for more)
*Fair Phyllis I Saw* John Farmer (1570–1601)

Asked by john65281 4 days ago

Last reply by john65281 20 hours ago

A solution to emails keep returning to spam folder...

I had a similar problem. The Spam settings were being picked up by my ISP from my mobile. When I looked at the Spam on my mobile, I could mark each individual email as … (read more)

I had a similar problem. The Spam settings were being picked up by my ISP from my mobile. When I looked at the Spam on my mobile, I could mark each individual email as "Not Spam". When I did this, the email appeared in the Inbox not only of my mobile but of my laptop too. A new test email went straight into Inbox of both devices and not into Spam of either.

I hope this helps.

Asked by DonH8888 21 hours ago

Unified folders aren't working

I got a new computer, and after installing Thunderbird, it took forever to get it set up with the information from my old computer. Now, the unified folders aren't workin… (read more)

I got a new computer, and after installing Thunderbird, it took forever to get it set up with the information from my old computer. Now, the unified folders aren't working. All of my mail is going into each account's inbox. There's no option to choose anything on the unified inbox, only the same thing as the other inboxes have. Help, please!

Asked by nancyeddy 1 day ago

Last reply by nancyeddy 21 hours ago

Why aren't copies of some messages saved in "sent"?

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box: "access error… (read more)

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box:

"access errors. You can retry or save the message locally to Local Folders/Sent-aidan@clockwork1.plus.com."

Is there any way that I can overcome this issue and have a copy saved automatically, please?

Asked by aidan2 1 day ago

Last reply by david 21 hours ago

T-Bird won't open / load and must close using Win Task Mgr

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile,… (read more)

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

Asked by Glospreys 3 days ago

Last reply by Glospreys 23 hours ago

trouble adding comcast email to thunderbird - told me it didn't recognize the address

just installed thunderbird on my new windows 11 laptop (samsung galaxy book 5) and tried to add my comcast email account. i entered the address and password and it took m… (read more)

just installed thunderbird on my new windows 11 laptop (samsung galaxy book 5) and tried to add my comcast email account. i entered the address and password and it took me to an xfinity web page to validate my password for imap.comcast.net. since i'm not on my home network it send a code to my mobile phone which i entered successfully. it then asked my for the address on my account. i entered it and it told me it didn't recognize the address! I called comcast and finally got to speak with a human (no mI'veean feat). We verified that my xfinity account allows third party applications to access my email. That's pretty much all the help she could give me. i've run thunderbird on my home windows 10 desktop with no issues accessing my comcast email. Has anyone encountered this problem? does it have to do with windows 11 settings? any help would be appreciated.

Asked by kenneth.lawrence 1 day ago

  • Solved

My google calendar disappeared all of the sudden

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, … (read more)

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, Home and my email address, which I think is a Google calendar. Even though I check "Show all calendars" it does not show my email address calendar. And if I click on only to show my email address calendar it shows nothing at all. On my Pixel cell phone I can still see both the Home calendar and the Google calendar, so I guessing Thunderbird has just lost the link, although it shows a googleapi address when I click on properties. When I accept a Zoom calendar listing it has always and still shows up on the Home calendar. This seems most mysterious. Anyone have an idea of what I should do? Is there anyway I can rebuild the link to the Google calendar?

Asked by Mike Ruby 1 week ago

Answered by Lin 1 week ago

Missing specific AI icon in toolbar – only generic sidebar icon available

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect. But on my second PC, that specific i… (read more)

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect.

But on my second PC, that specific icon is nowhere to be found. Even when I go to "Customize Toolbar," it’s not in the list of available buttons. The only thing I can use is the generic "Sidebar" button, which is annoying because it doesn't open Gemini directly, it just opens the general sidebar and I have to click again.

I provided an image, where the first icon is what I want, but only second icon is available.

Asked by fatih_5858 2 days ago

Last reply by Denys 1 day ago