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Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 1 day ago

Last reply by kittysback 12 minutes ago

Wikipedia page opens when not asked for

When I open a website in Firefox, the page opens OK but there Wikipedia website also opens in the background. The icon appears on the top row to the left of the name of t… (read more)

When I open a website in Firefox, the page opens OK but there Wikipedia website also opens in the background. The icon appears on the top row to the left of the name of the website I opened. When I close Firefox, the Wikipedia site opens and I have to close that too. Every time. What is going on? How can I get rid of it? Thanks. Windows 11.

Asked by mikejnewman69 46 minutes ago

Last reply by mikejnewman69 43 minutes ago

  • Locked

Abspeichern von Handy Fotos auf Stick für Diaschau am Fernseher

Die Handybilder(Android) werden beim Abspeichern auf PC oder Stick in Format PDF umgewandelt, sind verdreht und können am Panasonic Fernseher nicht angeschaut werden. (Fo… (read more)

Die Handybilder(Android) werden beim Abspeichern auf PC oder Stick in Format PDF umgewandelt, sind verdreht und können am Panasonic Fernseher nicht angeschaut werden. (Format unbekannt) Wie kann ich das Umwandeln verhindern? Vielen Dank! Franz Schraut

Asked by Franz Schraut 3 days ago

Last reply by Kiki 1 day ago

Udemy videos not playing

Udemy videos not playing in librewolf If you see the below Screenshot I have enabled DRM still video and audio is not playing. There were no issue in internet videos play… (read more)

Udemy videos not playing in librewolf If you see the below Screenshot I have enabled DRM still video and audio is not playing. There were no issue in internet videos playing without buffering in microsoft edge browser

Below are the solution i tried from internet but it does not work

1. disabling hardware accelaration 2. clearing cache, history all the data and relauched browser

Still the udemy contents are not playing its blank screen no audio and video output, Is there any config files i need to change?

Asked by Guru Subramani 2 days ago

Last reply by TyDraniu 2 days ago

  • Archived

Icons added to Firefox Focus Home Screen are chopped off

I did post this before, and Paul replied (thanks) but he didn't suggest a solution. When I add bookmarks to the Firefox Focus home screen, those icons are cut off, so the… (read more)

I did post this before, and Paul replied (thanks) but he didn't suggest a solution. When I add bookmarks to the Firefox Focus home screen, those icons are cut off, so the label is very difficult to read. If this is a bug then I reported it earlier to Bugzilla, but if it is not a bug then how can I fix it, please? Thank you.

Asked by BruceWF 10 months ago

Last reply by BruceWF 10 months ago

Ended up with 3 Firefox Installers... what should I do?

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually,… (read more)

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually, when it happened again a while after I restarted my computer, I managed to get it updated normally (after a tiny bit of prodding), without the need to re-download the Installer. But now, I have two additional copies of the Installer on my computer. What should I do? Should I delete the two extra Installer files, or should I not?

Asked by hebertbrian968 2 days ago

Bookmarks on Home Page

Have downloaded the Foxfire browser onto a new desktop and I've signed into my account. I need to see the bookmarks on the homepage as I did on the first desktop. I can s… (read more)

Have downloaded the Foxfire browser onto a new desktop and I've signed into my account. I need to see the bookmarks on the homepage as I did on the first desktop. I can see them all, and well organized, in the "backstage", when I click on manage bookmarks. Can you help me get them on the home page?

Asked by wfemption 2 days ago

  • Solved

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bi… (read more)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Asked by REAL 2PAC 1 week ago

Answered by jscher2000 - Support Volunteer 6 days ago

Multiple Firefox browser tabs running in background

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have clear… (read more)

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.

Asked by mcbetsy 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Problem with updating Firefox on Windows 11

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-insta… (read more)

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

Asked by hebertbrian968 1 week ago

Last reply by hebertbrian968 5 days ago

Bug with Google maps website and touchscreen on windows 11

dunno if this is the right board, but here goes... I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet. Using the touchscreen, move the map, … (read more)

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Asked by Eric Latour 1 month ago

Last reply by MichaelKai 6 days ago

each and any page taking 1-2 minutes to open

my firefox is taking forever to load any type of page, and in addiition the thunderbird is also slow. I re-downloaded mozilla, but it is still downloading so skow. just… (read more)

my firefox is taking forever to load any type of page, and in addiition the thunderbird is also slow. I re-downloaded mozilla, but it is still downloading so skow. just last two days, and when I say slow like 2 minutes to open a page. HELP

Asked by Gwynnee 1 week ago

email from websites

when sending emails from a web site using the firefox" email a link to this page" envelope feature it open a email page but does not add the web site to the outgoing emai… (read more)

when sending emails from a web site using the firefox" email a link to this page" envelope feature it open a email page but does not add the web site to the outgoing email

Asked by marskip3 1 week ago

Scroll Bar Width

Firefox 137.0.1, how can I make the scroll bar wider? I tried modifying 'widget.non-native-theme.scrollbar.size.override' in about.config but setting it to 40 made no dif… (read more)

Firefox 137.0.1, how can I make the scroll bar wider? I tried modifying 'widget.non-native-theme.scrollbar.size.override' in about.config but setting it to 40 made no difference.

Asked by lyradd 1 week ago

Last reply by Agent virtuel 1 week ago

Popup Window

I have a laptop ( screen 1) connected to an external monitor screen 2) and extending the desktop. Firefox is running on the external monitor and a site I use has frequent… (read more)

I have a laptop ( screen 1) connected to an external monitor screen 2) and extending the desktop. Firefox is running on the external monitor and a site I use has frequent pop up windows with tick boxes to select. With Chrome & Edge I can get the Popup window to open on the external monitor where the browser is running, but with Firefox the pop up window always opens on the Laptop screen. Is there a setting to get the pop up window to open on the same screen that Firefox is open on?

Asked by bob-sawyer 1 week ago

Support.mozilla.org

I cannot get supporrt.mozilla.org pages into dark mode. My eyes are not good and I can barely read these pages. I have Dark Reader enabled, but I cannot find any way to e… (read more)

I cannot get supporrt.mozilla.org pages into dark mode. My eyes are not good and I can barely read these pages. I have Dark Reader enabled, but I cannot find any way to enforce dark mode. Is it possiblle and, if so, how do I do it, please?

Regards,

Bob

Asked by Bob Henson 1 week ago