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After installing / loading my email "Thunderbird / Mozilla software, I need to import my contacts file.

I have a Windows 11 operating system. I tried browsing/uploading a couple email messages describing providing more information but wasn't successful. Can you help me ? … (read more)

I have a Windows 11 operating system. I tried browsing/uploading a couple email messages describing providing more information but wasn't successful. Can you help me ?

Asked by Roger 8 hours ago

Last reply by david 5 hours ago

Why does TB keep pausing RSS updates and how do I stop it?

I subscribe to a number of RSS feeds in TB. This works well nearly all of the time but sometimes I find that TB has paused updates. I never want it to do this. Why does … (read more)

I subscribe to a number of RSS feeds in TB. This works well nearly all of the time but sometimes I find that TB has paused updates. I never want it to do this.

Why does it happen and is there a way to stop it doing it?

Asked by Leo.Levosky 6 hours ago

How to fix password sign in?

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed … (read more)

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed me that it was fixed. My other emails are working OK. I get this message "Login to server imap.mail.com with username jmaugee@mail.com failed." My email to jmaugee@mail.com does not receive emails that I send from my other email address. John Augustine

Asked by John Augustine 6 hours ago

Last reply by david 6 hours ago

  • Solved

Cannot Link To My Email Server.....

As of today, I am unable to link to, or log onto, my email server - gmx.com..... Have never had a problem until today. Today, when I opened up Thunderbird, ALL my email … (read more)

As of today, I am unable to link to, or log onto, my email server - gmx.com..... Have never had a problem until today.

Today, when I opened up Thunderbird, ALL my email accounts came back with an error message stating that the login to the server failed (see attachment). I don't know what happened.

I checked all of my settings, and they are all correct (according to GMX), I tried to re-enter my passwords, and even re-booted my computer in the off chance that there may have been a booting issue. Nothing helped.

Can someone tell me what's going on? Why is Thunderbird all of a sudden not linking with the email servers? How do we fix this when all of the protocols are correct - and have been all along? Any thoughts, suggestions, or advice?

Thank you....

Asked by Rjceasar 8 hours ago

Answered by david 6 hours ago

How Do You Find Thunderbird Themes?

I have trouble with the lack of clear outlines in Thunderbird. In particular: 1. the lack of a line between the message header and the message body makes it harder to fin… (read more)

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

Asked by MarjaE 4 days ago

Last reply by Wayne Mery 7 hours ago

why does my default search engine randomly change?

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for s… (read more)

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for some reason (but never chosen by me

Asked by restlessrobb 7 hours ago

Where to enter recovery Key

Where do I input my recovery Key to get my account back? I recently had to get a new mother board and hard drive on my laptop. In the process, it wiped out my Firefox. I … (read more)

Where do I input my recovery Key to get my account back? I recently had to get a new mother board and hard drive on my laptop. In the process, it wiped out my Firefox. I have reinstalled Firefox and have my previous Recovery Key to get my bookmarks passwords but can not locate where to enter the recovery key to do this. All I can seem to find is how to create a recovery key, not where to enter an already existing recovery key. Please help.

Asked by dancuw90 21 hours ago

Last reply by Denys 7 hours ago

  • Solved

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (read more)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Asked by morvik 1 month ago

Answered by Denys 3 weeks ago

Pop up ads in the lower right corner of my screen

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me th… (read more)

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me these are coming through my browser. These are not when I am in a web site and get the pop up to allow notifications, I always say no. These come @ 1 per week or less and I don't seem to be able to stop them. Is there a setting in firefox that will stop them or is this a microsoft issue? thanks brian

Asked by brunau8 8 hours ago

I'm not receiving my Email messages.

bold text I have tried restoring my system to a previous date. I did receive those Emails. Today, I've not received my Email messages. I have tried you help resources and… (read more)

bold text I have tried restoring my system to a previous date. I did receive those Emails. Today, I've not received my Email messages. I have tried you help resources and have been able to get Thunderbird to run as before. I would appreciate any assistance that you could give a seventy-six year old user.

Asked by Leemer 8 hours ago

Can't Create Configuratio for mail.com

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothin… (read more)

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothing would work. I kept getting the "invalid password" popup when trying to connect. I've double-checked that mail.com is still working (I can access all my email from the web client no problem).

So, eventually, I deleted the account from Thunderbird altogether and now I'm trying to recreate the configuration. Thunderbird recognizes mail.com and correctly deduces the server configuration settings, but it will not connect. When I try to add the account I get this message:

"Authentication failed. Either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login with or without the domain"

Why on earth would a "Windows domain login" be needed for a web-based email location?? When I had the configuration set up before, all I had to supply was my email address and password.

Something in Thunderbird has changed and I can't figure this out.

Meanwhile, I have about 10 other email accounts set up on Thunderbird and they all seem to be working properly.

Would sure be nice to find a solution so I can get my mail.com account back on Thunderbird.

Thanks for any help you can provide.

Asked by ddmcleod 9 hours ago

Last reply by david 8 hours ago

search does not work properly

When I search for a name in Thunderbird mail e.g Lennart, nothing from 2026 comes up, only older mails from 2025-12-31 and backwards. if I search on his e-mailadress, e.g… (read more)

When I search for a name in Thunderbird mail e.g Lennart, nothing from 2026 comes up, only older mails from 2025-12-31 and backwards. if I search on his e-mailadress, e.g l.name@ppost.se it finds avery mail. What is wrong?

Asked by lars-g 8 hours ago

Printing Fails To Work on Windows 11

I have a Brother DCP-L2550DW printer that is connected via a network cable. Any other browser, i.e. Edge or Chrome, seem to be able to connect and print just fine. Fire… (read more)

I have a Brother DCP-L2550DW printer that is connected via a network cable. Any other browser, i.e. Edge or Chrome, seem to be able to connect and print just fine. Firefox fails to print and there is no information about why. I have checked Event Viewer, turned off all the extensions, tried the about:config to reset printer options. Every single suggestion I've found so far fails to fix it. I have a great deal invested in using Firefox (bookmarks, etc.) so I'd like to keep it as my default browser, but not being able to print is SO annoying. Any suggestions?

Asked by micro.moonlighters 4 months ago

Last reply by Martin Connor 10 hours ago

Mail Merge Automatically Disconnecting in Thunderbird on Windows 11

I am using the Thunderbird software (140.7.1esr 64-bit) for mail merge purposes on a Windows 11 operating system. However, when I start the mail merge process, it begins … (read more)

I am using the Thunderbird software (140.7.1esr 64-bit) for mail merge purposes on a Windows 11 operating system. However, when I start the mail merge process, it begins initially but then automatically disconnects before completing the task.

Due to this issue, I am unable to complete the mail merge properly. Kindly look into this problem and provide a solution as soon as possible.

Thank you.

Asked by karthik2 16 hours ago

Last reply by david 11 hours ago

When I started up my PC today, I was logged out of all Firefox sites.

I don't recall clearing the history. Also, starting a few days ago, if you type it into the search bar on the homepage, it will drop to the top. What is the cause of thes… (read more)

I don't recall clearing the history.

Also, starting a few days ago, if you type it into the search bar on the homepage, it will drop to the top. What is the cause of these issues? I'm using Windows 11.

Asked by moonlight2001reboot 11 hours ago