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My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approval first? IMO, it takes time for a Mod to mod it. Then it goes out for some people to see. It's not good for business if there is no wait time, and it a waste of time, if the problem asked, has a answer in a holding pattern, that goes in to a holding pattern again if/when the Post is permitted. Very odd..

I have email [edited from public] @riverplazatravel.com purchased through Rackspace For days, on my emails through Thunderbird, I'm receiving emails but SENT emails disappear. They aren't showing in TRASH anymore, or SENT....they are disappearing and I have to check with my customer and they aren't receiving them. Big problem. Please help I've spent hours of research and dont understand much of that and so many are outdated. I've messaged and called various people. Your email was provided to me by Rackspace.

I have email accounts that are with Shaw (shaw.ca) which was bought by Rogers. I've had these accounts for years, and about a week ago the emails were not being downloaded and I could not send emails either. The email server is : Incoming - imap.shaw.ca, security type SSL, port 993

                   Outgoing - mail.shaw.ca, security type STARTTLS, port 587, with domain shaw.ca

I deleted Thunderbird and reinstalled it on my desktop computer that runs Windows 11, and attempted to add my Shaw email accounts using the above email server information, however received an error message that it could not connect to the server. I was however able to set up my Outlook and Hotmail accounts and could receive and send messages.

I also have Thunderbird on my laptop (Windows 11), and the Shaw email accounts were also unable to receive or send, although they were receiving and sending last week.

I contacted Shaw (Rogers) technical support and they said the Shaw webmail was operating because I could send and receive using Webmail, but that it must be an issue with Thunderbird. This did not make sense as I also installed Canary and Mailspring, and was unable to have my Shaw email accounts set up in those email programs with them being unable to connect to the Shaw email server. The tech rep said I would need to contact Thunderbird to have them confirm there was no problem on Thunderbird's side.

I also installed the Outlook email program and tried installing one of my Shaw email accounts using the Shaw server specs, and it installed the account and connected to the Shaw email server. I was able to send and receive emails from it. When I used the same Incoming and Outgoing specs in Thunderbird, Canary, and Mailspring, it would not connect to the Shaw email server.

Any suggestions as to what the problem might be and what might be done to correct it to allow my Shaw email accounts to be set up in Thunderbird would be much appreciated. Thanks.

I'm using a Galaxy22 and have T/b for Android installed and ready to go. I've followed all the directions to import everything from my T/b on my desktop, which is the latest as I do automatic updates. But when I open T/b for Android, I see something called "unified inbox" with absolutely nothing in it, just a blank screen and a "compose message" icon on the bottom right. Where's my stuff? Please help! I can't handle Samsung email anymore, it won't send out any messages.

Jennifer

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

I have 6 email accounts linked to Thunderbird. I noticed today on one of the accounts, along with inbox, drafts, sent, etc., there is now a spam icon. I didn't change any settings or even look at that email account today. This is the only account with that icon and it won't allow me to delete it. All settings between all accounts are the same, just this dang spam fire icon that I can't delete

When I click the firefox icon on my desktop, I cannot open firefox because it says Cannot transfer data from s.aolcdn.com

Hello,

Since this morning, I haven't been able to access Bsky on my laptop because of a supposed HSTS risk, which means I can't add an exception to visit it. I use Firefox on my Android and going to the mobile version of the website lets me in no problem, so I assume there's an issue with my laptop.

I'd usually wait a few days and let it solve itself but just in case it's something on my end, I'd like to solve it! I'm on 151.0.4 (64-bit), don't use a VPN or an anti-virus, I have a couple of privacy add-ons but they've been here forever and they've never caused a fuss. I can post a screenshot of the error code and the certificate it sends me if it's any help.

I'd appreciate any pointers! Thanks!

I have a new computer and I am loading my email accounts into TB. One of them loaded perfectly but the outlook account has been trouble. I have read several forum questions/answers and tried all of the suggestions with no help. I will attach a screen print of the page I get when prompted to enter password credentials. I cannot go further until I can get TB and Outlook to communicate so I need help. I don't want to use Outlook as an email server if possible.

Thunderbird 148+ on Windows 11 repeatedly prompts for the password when synchronizing an Exchange account (professional) configured with the native Exchange support (no add-on installed).

The account only offers “NTLM” or “Normal password” authentication methods. OAuth2 is not available in the account settings.

During synchronization, Thunderbird asks for the password separately for many folders. However, clicking “Retry” usually works immediately without changing the password, and manually re-entering the same password also works.

The issue then reappears for the next folder, causing continuous authentication prompts (I have many folders...).

Actions already tested:

• deleting saved passwords and tokens,
• deleting/renaming key4.db and logins.json,
• restarting Thunderbird,
• recreating the account.

The problem persists.

This looks like an authentication/session handling issue rather than an actual invalid password.

I want to be able to make voice and video calls via facebook messenger using my PC camera and microphone but, the message I get is that "voice and video are not supported on this browser (Firefox/Mozilla) . It is supported on other browsers. I really don't want to switch browsers, I love firefox. I did find a couple possible fixes via advanced WebRTC settings but everything seems fine, i.e. it is clicked on true not false. I need this soon, can we get settings changed?

I fill out a lot of forms online and use Firefoxe's autofill to fill in my personal info.

The problem I have is that autofill always puts a +1 in front of my phone number on the forms.

Since the form is only looking for 7 digits, it chokes with the +1 and won't submit. This requires me to manually click on the phone number field and delete the +1 so the form will submit. With the amount of forms I fill out, this creates a lot of unnecessary wasted time constantly having to correct it.

I have tried editing the phone number in autofill to remove the +1, and although it appears to do so, as soon as I save it, it comes right back again.

Is there an about:config setting that will remove this? I don't know why Firefox thought this was a good thing and not allow a way to edit it out.

Thank you for any replies