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Google Pop-UP Will Not Stop Appearing

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the … (read more)

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the upper right screen it's very annoying and I don't or use or trust Google at all. I've searched through all settings my search engine is DDgo I see no way of eliminating google pop-up. Why I'm I receiving this and how do I get rid of of it ASAP?

Thanks, ---Dave

Asked by Dave 2 days ago

Last reply by Dave 2 days ago

re:OAuth2 Authentication for Yahoo, AOL and ATT

re: OAuth2 Authentication for Yahoo, AOL and ATT My settings selections don't really follow your help descriptions to the letter,so..., also, I already have 2 accounts on… (read more)

re: OAuth2 Authentication for Yahoo, AOL and ATT

My settings selections don't really follow your help descriptions to the letter,so..., also, I already have 2 accounts on 2 platforms and they seem to already be configured with SMTP outging servers using OAuth2.

I'm confused since I'm now on 140.8.0 and have not needed to change a thing, contrary to expectations set from T-bird app popup warning and Mozilla article.(?)

Asked by prweber 4 days ago

Last reply by prweber 2 days ago

Attempted an update of FF via the 140.2.0esr.msi file, install appeared to be doing a new install (not an update) so the process was stopped and on the second update attempt it installed a new version with no bookmarks, extentions or passwords?

Attempted to update FF using the 140.2.0esr.msi file. During install it asked for a location of bookmarks (seemed off, like a new install) so the process was stopped. All… (read more)

Attempted to update FF using the 140.2.0esr.msi file. During install it asked for a location of bookmarks (seemed off, like a new install) so the process was stopped. All FF profile files appeared to have been untouched based on their dates. So the following directories: \AppData\Local\Mozilla\Firefox\Profiles\oeg1ubpo.default-esr \AppData\Roaming\Mozilla\Firefox\Profiles\oeg1ubpo.default-esr where both copied to a secondary directory as a safety precaution. Install was restarted and it appears to have again installed a new version with no bookmarks, extensions or password DB carried forward from the previous install, which is not what I wanted.

Can this be corrected, by moving the copied profile back in.

Thanks, Brian

Asked by Brian Peffley 1 week ago

Last reply by Brian Peffley 6 days ago

How do I stop search jumping to URL box in a new tab

Until the most recent update, when I opened a new tab a box with the message "Search the web" appeared, and I could enter a query to search. This was exactly what I wante… (read more)

Until the most recent update, when I opened a new tab a box with the message "Search the web" appeared, and I could enter a query to search. This was exactly what I wanted. Now, the box still appears, but as soon as I type a character the input jumps to the small box at the top left where I would expect to enter a URL. I don't like this, because (a) the jump is disconcerting when I'm trying to type, (b) I want what I type in the URL box to be always taken as a URL, not as a search query, (c) the box in the middle of the new tab is just a waste of space: something held out then snatched away. The solution I have found suggested is to set the resource browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false, but this causes an error message to appear in the search box. I'm sure there must be a way to have the old behaviour back - any help gratefully received.

Asked by david928 3 days ago

Last reply by david928 3 days ago

Strange folders in TRASH that can't be deleted

POP3 account. Trash contains folders that, mostly, I have no idea where they came from, and nothing I do will delete them. More than 30 folders at current count, all … (read more)

POP3 account. Trash contains folders that, mostly, I have no idea where they came from, and nothing I do will delete them. More than 30 folders at current count, all empty.

Anyone have any insight? Thanks. Brett

Asked by koalamotorsport 2 weeks ago

Last reply by koalamotorsport 5 days ago

Restore yesterday firefox

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks … (read more)

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Asked by Amigo Abass 6 days ago

Last reply by Amigo Abass 6 days ago

PiP/Picture-In-Picture Freezes the Whole Browser

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a … (read more)

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

Asked by VinCn 1 week ago

Last reply by VinCn 1 day ago

Enabled add-ons are missing

I'm away at another location for a few months out of the year. The computer in the other location is almost identical to this one, done in a very simple manner, by using … (read more)

I'm away at another location for a few months out of the year. The computer in the other location is almost identical to this one, done in a very simple manner, by using a backup and then reinstalling everything from previous computer to current, most of which is data.

The Firefox profile is copied over and then the version of the program from that other computer is copied, so the profile and program match. The last step is to disable each add-on individually, then to immediately enable them again. (Otherwise, the browser won't connect to the internet.)

I followed the same procedure today as every single time. But then I noticed the blank new tab add-on isn't working. And upon looking at the add-ons...none of the enabled ones are listed (or working). Only the disabled and recommended ones. I don't even know which were installed, and would have a hell of a time figuring out which ones are supposed to be there, and how they're set up.

Where did they go, and how can they be reinstated?

This has never happened before, and I've been doing this same thing for at least 3 years.

Thanks in advance.

Asked by Beadmaster 1 week ago

Last reply by Beadmaster 6 days ago

Hotmail won't load anymore when using Firefox

All of the sudden can't use Hotmail through Firefox I have tried clearing cache, making sure clocks are correct etc. This is the error page that I get. How can I fix?… (read more)

All of the sudden can't use Hotmail through Firefox I have tried clearing cache, making sure clocks are correct etc.

This is the error page that I get. How can I fix?

UTC Date: 2026-03-03T14:58:14.746Z Client Id: C04E3F29FD7245519575F2719944C1F7 Session Id: e5d1dce8-796f-466c-a0b0-e06785904ba1 Client Version: 20260220002.06 BootResult: fail Back Filled Errors: None err: TypeError: TrustedTypePolicyFactory.createPolicy: Tried to create a second default policy esrc: Script et: ClientError estack: 734392@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.AppBoot.m.7ffe5f65.js:39:147215 I@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mail.runtime.1902e968.js:1:145 282916@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.AppBoot.m.7ffe5f65.js:21:21492 I@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mail.runtime.1902e968.js:1:145 691114@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.AppBoot.m.7ffe5f65.js:39:61327 I@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mail.runtime.1902e968.js:1:145 835041@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.AppBoot.m.7ffe5f65.js:42:50184 I@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mail.runtime.1902e968.js:1:145 950733@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.AppBoot.m.7ffe5f65.js:42:220063 I@https://res.public.onecdn.static.microsof

Asked by sashaeffer 5 days ago

Calendars keep disappearing!

I never had this problem and only been experiencing it recently. After turning my computer off, turning back on and loading up Thunerbird, my calendars are not displaying… (read more)

I never had this problem and only been experiencing it recently.

After turning my computer off, turning back on and loading up Thunerbird, my calendars are not displaying again. I have to keep removing and readding again.

I am using Google Calendar that is linked to my phone and pc. The phone is fine and always displayings my appointments. I am using the "Provider for Google Calendar" extension on Thunderbird.

I at first though it could be OneDrive interfering with the data, but that does not make much sense as its a calendar hosted on Google, but still I configured and checked the OneDrive.

I am at a loss and getting fed up of having to readd my calendars back every day. So, I don't know if this was an update that did it, a broken extension, etc. But, I am desperate for a solution.

Regards

Asked by hello327 5 days ago

Can't enter text into body of post, ghosted (title allows me to type) on select sites. Changed to Chrome no issue. win10/64/FF 148

Can't enter text into body of post, ghosted (title allows me to type) on select sites (Kodi.tv). Changed to Chrome no issue. win10/64/FF 148 Strangeness... seem to be abl… (read more)

Can't enter text into body of post, ghosted (title allows me to type) on select sites (Kodi.tv). Changed to Chrome no issue. win10/64/FF 148

Strangeness... seem to be able to type post title, but not message body in all the forum threads. trying to post gives me an error and I am loggged in. Just re-installed Firefox.. no issues on other sites, the text body is ghosted... but not the title bar. At this point;  I'm locked out of messaging in the forum. (edited)

Installed Chrome and I'm back alive! Guess the new FFox is the issue? (edited)

Dark Reader, Last Pass, IMDB search, Adblock plus, Search by Image, Setpoint,

Asked by Pat Kushko 6 days ago

How to remove old clendar tasks

The calendar has a way for you to see all calendar events. Is there anyway to view all calendar tasks? My goal is to clean up the calendar by removing old tasks. … (read more)

The calendar has a way for you to see all calendar events. Is there anyway to view all calendar tasks? My goal is to clean up the calendar by removing old tasks.

Asked by Bill 6 days ago

Accidently deleted my original profile and now the tabs are persistently stuck on my tab sync list

I am unable to recover the original profile files, and this is not me trying to recover that; they are just gone completely so, I can't bring that original profile back t… (read more)

I am unable to recover the original profile files, and this is not me trying to recover that; they are just gone completely so, I can't bring that original profile back to fix this. I have refreshed, uninstalled, signed out, closed the tabs from my sync list, etc, but I can't get this to go away. I don't know what to do.

Asked by kilearinturner 6 days ago