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I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department they asked me to follow their resolution steps, which included wiping the cache and cookies for all of my Firefox browser. I did so at their request, it did not fix their issue (it appears to be something their developers are working on solving) and subsequently I lost a lot of retained other sites log-in and history. Is there a way to restore the cache cookies that were removed yesterday? Appreciate your help,

Patrick

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill out an order form for a trusted business only to find out I am filling out another company's form instead. My page gets hijacked in this manner several times a day. It's not only annoying, but a security issue. One moving company keeps popping up. I am not moving, or even thinking about moving, but I keep getting this company's home page when trying to access other venues.

I don't know if this is related, but I installed Duck Duck Go a while back to avoid Google trackers. A few weeks ago I found that Duck Duck was no longer my preferred search engine and put it back as preferred. Whether coincidence or not, my problems began about that time.

Please help.

Regards,

Bill Okopski

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show the old values. Refreshing the page and deleting the cache does not solve the issue. Only uninstalling and then reinstalling Firefox resolves the issue. The problem does not occur in Microsoft Edge.

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space...

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight/select the PEOPLE email list it could be moved back to the ADD RECIPIENT list/folder but that does not appear to be possible.

What is the solution????????

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but the mobile version want a signon to Google

I will preface this with no I do not have a backup - which is my fault. However I did not expect my account to be nuked into oblivion with no explanation.

As per the title, all my emails are gone. My local folders are devoid of anything I can use and am hoping that everything may be on a server somewhere. This is years of emails, important correspondence, bank information, business, etc. The ONLY thing I can think of is when I download the TB app for android and sync'd it using the QR on the desktop version of thunderbird. I then checked stuff the next day and everything was gone barring emails from that day, all folders, everything was gone. Is there no way to recover this?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

I use Thunderbird to store loacally some email from gmail and delete it from the online server.

Until october last year it was working flawless, to day I need to read an old email and I discovered that locally since october of some email is only stored the subject and somtime I only have the ticker that increase in the stored email email, but there is either not title or subject. I didn't change any setting in my computer or in the antivirus,, the only thing is that I perform the update of thunderbird as usual. Is it possible to recover these emails or they are gone forever?

Best regards

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761

why is the icon even there or why does it have to disappear and then also change the tab size ?

1) if its there to enable you to play a tab in the background, then i want the option to switch the feature on or off (because i do not want to play anything in the background, atleast not via a 24/7 target practice with a mouse)

2) if its there to give you notice that there is a 'multimedia' tab open in your browser, then i want the icon to stay there and not dissapear plus change tab size...

like what is this even ? are we back in the 50s ?

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S