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Amazon unavailable

I cannot get onto amazon on your browser currently, I get the message The connection has timed out. All other sites work fine, and I can get on amazon from other browsers… (read more)

I cannot get onto amazon on your browser currently, I get the message The connection has timed out. All other sites work fine, and I can get on amazon from other browsers.

Asked by samdoyle24.7 5 days ago

Answered by jscher2000 5 days ago

  • Solved

synce lost my bookmarks

Hello, I signed in to Firefox on a new computer and it appears to have synced to the new computer, overwriting and erasing all my bookmarks. I use Firefox at work because… (read more)

Hello, I signed in to Firefox on a new computer and it appears to have synced to the new computer, overwriting and erasing all my bookmarks. I use Firefox at work because I need to move through several computers. Firefox allows me to bring my bookmarks with me to each station. Now it appears I may have erased all my bookmarks by syncing this new computer, not the other way around as it always has. Please help me recover my bookmarks.

Asked by metro.sayre 5 days ago

Answered by FredMcD 5 days ago

  • Solved

firefox screen errors on many websites

Since the most recent update, Mozilla Firefox shows screen errors on many websites. Same after reinstall. All sites appear OK in Chrome, Opera, Tor, etc. Please send in… (read more)

Since the most recent update, Mozilla Firefox shows screen errors on many websites. Same after reinstall. All sites appear OK in Chrome, Opera, Tor, etc.

Please send instructions for fix.

Thanks

Asked by ottonaimus 1 month ago

Answered by jonzn4SUSE 1 month ago

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Firefox setting issue?

Using a PC desktop computer with Firefox and going to walgreens.com>upload photo (attached image showing upload photo icon on the walgreens.com home page after scrolli… (read more)

Using a PC desktop computer with Firefox and going to walgreens.com>upload photo (attached image showing upload photo icon on the walgreens.com home page after scrolling down) results in the attached image with a blank page and blue lettering.

Using a PC desktop computer without Firefox and going to walgreens.com>upload photo goes to the correct page in walgreens.com. Image attached. I can also get to the same destination using a cellphone which doesn't have Firefox.

Pretty much have exhausted regular troubleshooting steps. Walgreens support said it's not Walgreens doing this. What Firefox setting is wrong?

Asked by lee37 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Narrow font on some websites

On websites that renders text in the users' installed fonts, the text gets rendered in Arial Narrow. This only happens on Firefox; attached are screenshots of https://nya… (read more)

On websites that renders text in the users' installed fonts, the text gets rendered in Arial Narrow. This only happens on Firefox; attached are screenshots of https://nyaa.si/ and https://mpv.io/ on Firefox and in Chromium.

A quick glance at about:config with the search term "font" shows no modified settings.

Any fixes?

Asked by fakeymcnoexist 5 days ago

Answered by fakeymcnoexist 5 days ago

  • Solved

404 error

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still wor… (read more)

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still works with Chrome and Windows browsers

Asked by kx8y 6 days ago

Answered by cor-el 6 days ago

  • Solved

Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (read more)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Asked by ederyaviv 2 weeks ago

Answered by ederyaviv 5 days ago

  • Solved

FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com. We are sorry but it appears that the page you are trying to reach is currently unavailable. Please try again later.

FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com. We are sorry but it appears that the page you are trying to reach is currently unavailab… (read more)

FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com. We are sorry but it appears that the page you are trying to reach is currently unavailable. Please try again later. Chrome is working on same sites. I use FireFox to enter sweeps and it is mostly useless to me now. I am using Windows 10, Norton SafeWeb, "Cookies are not important to me", Roboform. Can I revert to a usable version of FireFox, or can you tell me how to fix it?

Asked by Howard Steeley 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Take Screenshot results in offset area added to desired image

A few days ago, a weird problem arose with "Take Screenshot" function. The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge… (read more)

A few days ago, a weird problem arose with "Take Screenshot" function.

The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge. Note: width of side border is wider than border on the bottom is tall. This is difficult to tell in a file image because it seem to be transparent and assumes the color of background. Confusing, I know, so I have included a composite image image of result of "Save Image As..." on top, and the "Take Screenshot" added to the bottom. Prior to a few days ago, the bottom image would not have the added borders and therefore the colored part of the image would be the same width as the "Save Image As..." and extend to bottom of the image.

Note: it doesn't matter whether I download to file or cut and paste the image. The same thing happens if I "Save Full Image". And, yes, I know I need to upgrade to latest version, but this issue needs investigation...

TIA, KBo

Asked by tvkrys 5 days ago

Answered by cor-el 5 days ago

  • Solved

menu options

I have had to re-install my o/s (win10) and reload all the applications. Effectively a virgin install. I have no options/preferences in the menu selection. In settings I … (read more)

I have had to re-install my o/s (win10) and reload all the applications. Effectively a virgin install. I have no options/preferences in the menu selection. In settings I can restore tabs that were open when I close Firefox but no option to open specific pages or use current pages.

Asked by hall.richard 6 days ago

Answered by TyDraniu 6 days ago

  • Solved

Keep me logged in

When logging in to cmx.weightwatchers.com, I enter my username and password and click keep me logged in. Each time I go to their website, it still asks for my username an… (read more)

When logging in to cmx.weightwatchers.com, I enter my username and password and click keep me logged in. Each time I go to their website, it still asks for my username and password. All other websites that I request to keep me logged in works fine, but this one doesn't. What can I do to correct it so that I don't have to enter all the information to get logged into that account?

Asked by slbutman 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I… (read more)

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I'm using latest version of Mozilla, just updated today. I'm about ready to delete Mozilla and use something else. In fact, I have to use other browsers just to get my bank reports, etc. How frustrating!

Asked by clmay511 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Can't log into bank account site

I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union websit… (read more)

I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union website is currently unavailable.

We are working to bring the system back up as soon as possible.

We sincerely apologize for any inconvenience that this may have caused.

I can access the site by using Google Chrome or Microsoft Edge, but not Internet Explorer. What could the problem be when using Firefox?

Joe Rowland

Asked by joseph-rowland 1 week ago

Answered by FredMcD 6 days ago

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Thunderbird 91 now takes > 5 min to start

Since upgrading to TB 91 (currently 91.2.0), it consistently takes 5+ minutes to start [Windows 10 Pro x64 v. 21H1], even in Safe Mode (all extensions disabled). I can se… (read more)

Since upgrading to TB 91 (currently 91.2.0), it consistently takes 5+ minutes to start [Windows 10 Pro x64 v. 21H1], even in Safe Mode (all extensions disabled). I can see the Disk Active time pegged at 100% in the Task Manager during this time, but little to no CPU usage. I am using F-Secure Security Suite for AV (rebranded for Spectrum). Suggestions as to how to fix this?

Asked by cgtyoder 6 days ago

Answered by cgtyoder 6 days ago

  • Solved

Paypal will not load

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "wai… (read more)

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Asked by Richard 1 week ago

Answered by Richard 6 days ago