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As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Firefox 148.0.2, Windows10. Is this a recognised current problem?

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Ok, This is a bit of a question that seems to have many answers but none that have ever worked for me. I have in the past 12 months probably formatted my PC 4 times, and I have at least 12 profiles on Firefox nightly, not to mention the rest of the family. It's not really a problem to redo them every time, but it is just a painstaking simple process. If I could just backup the profile folder, copy it move it change it whatever, it would be nice and simple, even to transfer from one pc to another in the house, but every time I try, It fails. Copy the Userdata folder, copy the entire firefox folder, blah blah blah, never can I do it. I believe it has something to do with security that you can't just copy and the entire profile folder, but some way to backup the profiles exists surely? One that actually works. Cheers All!

Since v.145, comments have been blocked on some forums for me. https://thetyee.ca is one I use regularly, and the comments are blocked. (This is a Coral Comment site.) The spinning wheel just spins (see image 2 below) and sometimes resolves as "blocked" (see image 1 below).

On rare occasions if I delete all cookies, restart the PC and the browser in a private window only, I can sometimes get comments to come up with a "login page" that successfully lets me login, and keeps the link open for a few pages for that session only, but when I open a new session, comments are blocked again. They just don't appear. when I am successful, it looks like image 3 below.

I never adjust settings, and only occasionally delete cookies, so I've looked into other help articles in the forum that have pointed out enhanced tracker protection might be a problem: I have whitelisted all the sites I use for ETP but only one or two now sometimes work properly (using disqus) while the others do not. Tyee support is unable to help - they say very few have made any complaints.

There are other sites that limit my access or functionality now because they say "You have an ad blocker installed". I don't have an adblocker installed. I've never installed an adblocker. But that's secondary. Perhaps if we get this issue solved (due to a setting?), that second issue will go away too. Or maybe not.

I see it's simply not possible to get rid of ETP. Do I have to get rid of Firefox?

In Thunderbird, I am trying to create an email filter, however, the screen/window display will not show the "OK" button to allow the filter creation to be saved for usage. After several hours, I have tried all the resolution changes, "resizing" the screen/window, "window" stacking, cascading etc, - nothing works to lengthen the screen to show the "OK button. I have other filters created previously, that work, but editing with changes have the same display issue. (HP Pavilion laptop-Windows10, i7) It appears that the bottom of screen is in a fixed position -see screenshot.

Any suggestions appreciated,

My computer recently crashed, and I've only been able to partly restore it. One of the casualties seems to be access to Thunderbird (although I've just accessed this help page with the password that doesn't work with the App).

hello, i cannot seem to find a solution online, hopefully someone here can help.

i often receive emails with images attached, and most of the time people don't resize the image. so you can imagine over time this all adds up. i dont always need to keep a 6mb image versions. i would love if there is a way to resize the email image attachment, to at least still have a smaller copy for refence, but not end up with a huge email account (local/pop3)

preferably a one click solution, or even a routine i can run on the file system, etc.

thanks

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.