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Bookmarks sidebar

After a Firefox update, my bookmarks menu, which was on the left side of the screen vanished. I have not been able to restore it. When I click the bookmark box (at the to… (read more)

After a Firefox update, my bookmarks menu, which was on the left side of the screen vanished. I have not been able to restore it. When I click the bookmark box (at the top of the page) I get three choices showing up on the upper left side of the screen. 1) Summarize , brainstorm, etc. 2) Tabs from other devices. and 3) History. So how do I get bookmarks???

TNX, Bob

Asked by Bob 2 days ago

Last reply by meaou 1 hour ago

Tab groups STILL not working ???

According to the most recent update page, this function should be working for all users by now. (see attached screenshot). It is still not working for me. Has the timeli… (read more)

According to the most recent update page, this function should be working for all users by now. (see attached screenshot).

It is still not working for me. Has the timeline been postponed? Is anyone else still unable to use this function?

Thank you!

Asked by Diana FireHeart 15 hours ago

Last reply by MarkRH 15 hours ago

Lost all tabs I had left open when I logged out, and all evidence of them is gone. How to get them back?

I cannot log in to Firefox and get the tabs I had when I logged out. I get a brand new page and can log in as I please, starting with tab 1. I've looked at every po… (read more)

I cannot log in to Firefox and get the tabs I had when I logged out. I get a brand new page and can log in as I please, starting with tab 1. I've looked at every possible entry under the 3 ... menu, and ever entry under File. I've restarted the computer, etc.

I commonly keep windows I am using as reference for research I'm doing and don't add every item to a bookmark until I've conclude which I should keep. This same event happened a year ago and I'm quitting Firefox after close to 30 year of use unless I can recover, and learn what caused this.

It has opened and closed fine literally hundreds of times, now it's as if erased the past but will reopen fine and start over without having to download Firefox again.

I'd rather recover than start over. Help if you can, please.

Asked by wpembertonatsprynet.com 19 hours ago

bulk deleting emails

I used to be able to take a block of emails and delete them all with one click. Now I have to open everyone individually to delete it. Sometimes when I see what it's abou… (read more)

I used to be able to take a block of emails and delete them all with one click. Now I have to open everyone individually to delete it. Sometimes when I see what it's about, or who it's from. I just want to send it away to the trash.And I can't do that without opening it first. How do I change it?? before I would highlight the first one that I wanted to delete, hold down the shift key and go down to the bottom one that I want to have deleted in the list and all of them would highlight, and I could hit the delete key and they were all gone. I can't find a police in settings to fix that problem.

Asked by seipcharles 1 week ago

Last reply by Yu5tiqX9og 3 days ago

tab groups

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse t… (read more)

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse to group. i found container groups but they work nothing like the page showed. i have firefox version 138 and the tab groups was starting to be roled out on 137

Asked by Fishy 5 days ago

Last reply by James 5 days ago

FF not opening after using Ccleaner

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though … (read more)

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though I usually check the registry before deleting and don't recall seeing any entry for Mozilla (I may be wrong, though).

Firefox was working fine a couple of hours ago, but now it won't open at all, except in admin mode and then it won't open any links or tabs, not even settings. I've uninstalled FF, deleted the folder in the Programs folder, and reinstalled it from scratch, but there is no change (the one difference is that it wouldn't open in Admin after before I reinstalled it). Waterfox doesn't open either, but Thunderbird seems to work with no problems.

Thanks, Matt

Asked by Matthew Cardier 2 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

10-13 processes continue to open and bog down everything

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at … (read more)

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

Asked by stephanie2 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

Not beng able to connect to websites

90% of time I cannot connect to a website unless I go into settings, privacy security and clear the data. Sometimes this doesn't work and I have to go to a different bro… (read more)

90% of time I cannot connect to a website unless I go into settings, privacy security and clear the data. Sometimes this doesn't work and I have to go to a different browser. I don't have this issue with other browsers. Why is this happening?

Asked by rduva 1 week ago

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 5 months ago

Last reply by share666 1 week ago

  • Solved

Why does version 136.0 require my Primary Password whatever I'm browsing?

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs acces… (read more)

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Asked by Bill Welland 2 months ago

Answered by Bill Welland 1 week ago

Secure Connection failed

I have attempted to sign in to MyHealtheVet.gov 3 or 4 times over as many hours. Every instance has encountered the same message "Secure Connection Failed. This is the V… (read more)

I have attempted to sign in to MyHealtheVet.gov 3 or 4 times over as many hours. Every instance has encountered the same message "Secure Connection Failed. This is the Verterans Administration website and find it hard to believe their website is not secure. I'm not a computer geek, far from it, hence utilizing this method of contact. I have been notified by email that I have a secure messaging message on the VA site that I am unable to access/ Thanks in advance,

Asked by Duane 1 week ago

e-mail with outlook

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE H… (read more)

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

Asked by JIMSMITH2 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago