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why do I get a white page when I click on a stored bookmark?

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new pri… (read more)

Sometimes when I click on a stored bookmark all I get is a white page and no info.? when this happens I right click on the firefox icon in the taskbar and go to a new private window and after that I can get to the bookmarked site. wondering why this happens at times. I am using windows 10 for now but am planning to build another computer with windows 11 in the future.

Asked by tduck1 3 days ago

Thunderbird stopped downloading from GMail

Since the 26th of Feb. my thunderbird stopped downloading emails from any of my GMail accounts. I've accessed the email and i have a bunch of new emails there but for som… (read more)

Since the 26th of Feb. my thunderbird stopped downloading emails from any of my GMail accounts. I've accessed the email and i have a bunch of new emails there but for some reason they are not transferred to thunderbird anymore. I'm think i've installed a new thunderbird version around that time but im not really sure if that was the cause.

Also, no error message appears. it just says no new emails.

Already cleared the login details and logged again, still same issue. I'm using pop connection.

Asked by estouaquitambem 3 days ago

Deleted several hundred emails on Feb 27, Thunderburg shutdown at same time, cannot log on, help.

I have never deleted so many emails at one time, around 500. Did I exceed the limits of Thunderbird? I cannot log on. Cannot see new emails. I have been on emailsrvr.com… (read more)

I have never deleted so many emails at one time, around 500. Did I exceed the limits of Thunderbird? I cannot log on. Cannot see new emails. I have been on emailsrvr.com and did verify my passwords. Thank You

Asked by rrmonts 1 week ago

Last reply by Wayne Mery 3 days ago

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Getting Thunderbird to work properly with an exchange server (using Owl).

My email is on a MS exchange server, and I have installed Thunderbird using Owl. My Thunderbird email is my main email. A couple of weeks ago, it stopped working, I the… (read more)

My email is on a MS exchange server, and I have installed Thunderbird using Owl. My Thunderbird email is my main email. A couple of weeks ago, it stopped working, I then reinstalled Thunderbird, but I had trouble configuring it on the exchange server (instead of POP3 or IMAP). I can receive my email but I always get an error when trying to send email Can anyone help me? I'm desparate. My IT person wants me to switch to Outlook (which works).. I do not wish to switch. Please help.

Asked by mll2 3 days ago

Last reply by christ1 3 days ago

  • Solved

WHY can I no longer get my Gmail to appear in my Firefox browser?

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I … (read more)

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I just get a blank white page.) I did not (to my knowledge) change any settings or have some strange thing happen. Please help!

Asked by ECW 4 days ago

Answered by ECW 3 days ago

I can no longer access any of my (five) aol accounts ... and I'm desperate! :(

today, when I clicked on the Thunderbird icon (on my desktop PC), instead of my usual window popping up, an odd looking window came up instead that asked to sign into my … (read more)

today, when I clicked on the Thunderbird icon (on my desktop PC), instead of my usual window popping up, an odd looking window came up instead that asked to sign into my account using my username, email address or mobile number. But when I tried (several times), none of them were recognised and now I can't access any of my emails because now when I try I get a message that says "Edge: Too many requests" ... this is followed by a pop-up window (bottom right), that says, "Authentication Failure while connecting to server imap.aol.com. This in turn is followed by another Crash Report window (attached screenshot).

I tried uninstalling Thunderbird, deleting cookies, etc, then reinstalling ... but no change.

Asked by Dennis Ball 3 days ago

  • Solved

Repeated request for Google login for calendar

For the last two days, every time I start Thunderbird, a pop-up requests me to log in into Google Calendar. I have followed what little advice I can find: Unsubscribed/… (read more)

For the last two days, every time I start Thunderbird, a pop-up requests me to log in into Google Calendar. I have followed what little advice I can find:

  • Unsubscribed/deleted all calendars
  • Deleted all Gmail Accounts
  • Deleted all saved passwords, and re-entered them only for my current email accounts.

How do I get rid of this irritating and unnecessary pop-up? I have updated to v128.14 but the problem persists.

Thanks in advance.

John

Asked by john1197 3 days ago

Answered by Matt 3 days ago

My shortcuts keep randomly disappearing from my home page.

My shortcuts keep disappearing from my home page when I turn my computer on. Sometimes it's fine, sometimes I have to spend a long time trying to find them. Sometimes I… (read more)

My shortcuts keep disappearing from my home page when I turn my computer on. Sometimes it's fine, sometimes I have to spend a long time trying to find them. Sometimes I just have to restart Firefox. Sometimes I have to go into settings. Sometimes I can't work it out.

Has been happening for the past month or so.

Asked by juanitabrokas 3 days ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

  • Solved

Not enough disk space to download new messages - error msg. Suggestions to fix this do not work.

I receive the following error message: Not enough disk space to download new messages. Try deleting old mail, emptying the Trash, and compacting your mail folders and the… (read more)

I receive the following error message: Not enough disk space to download new messages. Try deleting old mail, emptying the Trash, and compacting your mail folders and then try again.

I get the message when I want to download new emails. The suggestions to fix the problem DO NOT WORK. I cannot compact, the Trash is empty and I know there is GB's of space on my C: drive, which contains all Windows software. What to do?

Asked by Yachtvaarwel Jakro 4 days ago

Answered by Matt 4 days ago

how can i block pay articles from my recommendend news feed?

Dear Mozilla, I have enjoyed Firefox and I always appreciated the vast headline stories recommended in the past. Recently, there seems to be a change where every recommen… (read more)

Dear Mozilla, I have enjoyed Firefox and I always appreciated the vast headline stories recommended in the past. Recently, there seems to be a change where every recommended article requires a paid subscription, i.e. Slate Plus, I already pay WAPO, NYT, WSJ, San Diego Union Tribune, Arizona Republic that i cannot afford to pay each and every website. I would be very happy if you could tell me where in my settings i can set it to show only free articles or perhaps my screen could show a little green dollar sign saying if article was behind a paywall. thank you for your time in reading and assistance. Carl

Asked by Carl Rebman Jr. 4 days ago

thunderbird require email password?

Thunderbird has not been downloading messages for primary email, [edited]@netscape.net, since March 4. I can't locate where in TB the password is stored for the account. … (read more)

Thunderbird has not been downloading messages for primary email, [edited]@netscape.net, since March 4. I can't locate where in TB the password is stored for the account.

Asked by boblord01 4 days ago

Last reply by Lin 4 days ago

ALL webpage text renders as if poor Cleartype settings were chosen.

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down… (read more)

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down options in "Which topic best describes your question?" that appears when asking a question here. Troubleshooting mode does NOT solve this, however switching profiles DOES, so I imagine there is a setting responsible for this however I've reset all font-related settings I could find. I've attached a screenshot of the result on this page. Choosing alternative fonts does NOT solve this.

Asked by neijyry 4 days ago

Unified Inbox Acting VERY Strangely with v148

I apologize for the unhelpful summary line, but I am totally new to Thunderbird and the Unified Inbox is acting so strangely that I don't have any simple way to describe … (read more)

I apologize for the unhelpful summary line, but I am totally new to Thunderbird and the Unified Inbox is acting so strangely that I don't have any simple way to describe it.

Many (but not all) of the emails are displayed twice in the list of messages.

When I delete a message that isn't doubled, the message disappears from the inbox (as it should).

But when I delete one of the doubled messages ONE disappears as it should and on the other Thunderbird clears the From and Subject fields and changes the date to 12/31/1969, 19:00 -- the changed entry stays in the list and the body of the email is still shown in the lower pane. The only way I can get rid of the message is by selecting another folder (ANY other folder) then when I return to the Unified Inbox the deleted messages will be gone from the list.

I can't believe that this is how Thunderbird is supposed to work, so I assume I have something configured incorrectly (although nearly everything is still at the defaults that the installation gave me).

Asked by n4aof 6 days ago

Last reply by Matt 4 days ago