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find product on a website.

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for… (read more)

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for years, with Ubuntu

Asked by Ron 1 year ago

Answered by cor-el 1 year ago

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getting annoying popups even tho popups is off; told to go to preferences? then content; then choose to rid of?

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I compla… (read more)

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

Asked by djmckay.dm 1 year ago

Answered by Dropa 1 year ago

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Firefox not displaying ® correctly on specific website

For some reason Firefox is not showing the registered trademark ® correctly on my website. It is coded correctly and shows as ® when i perform my HTML editing. But when I… (read more)

For some reason Firefox is not showing the registered trademark ® correctly on my website. It is coded correctly and shows as ® when i perform my HTML editing. But when I look at it as a customer using Firefox it changes to Ž but only in certain parts of the webpage. It does display properly on all other browsers though (Chrome, Edge, Opera, Safari, Explorer) Firefox seems to be the only browser not displaying it properly. See screen shots below I used Opera as an example. I'm not sure if this is a Firefox problem or something that I can fix. Any help would be greatly appreciated. Thank you

Asked by remo0032 1 year ago

Answered by remo0032 1 year ago

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Firefox and Office.com

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office… (read more)

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office 365 account). It will continually refresh and throw me back to the sign in page.

I have uninstalled, reinstalled, and refreshed Firefox, disabled all extensions, allowed UBlock Origin exceptions for office.com in the list, have attempted to toggle the DNS settings, adjust the proxy settings to be no proxy, and confirmed I am up-to-date with the most recent version. I have deleted browser cache and cookie data multiple times. I also confirmed this works fine on my other computers with the same settings and versions of Firefox. I will occasionally get a code (shown in attached image) but upon researching this I'm not finding any information to assist. What on earth is happening? I haven't had any issues with this

Asked by funkdw 1 year ago

Answered by funkdw 1 year ago

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Dark Mode/ Light Mode

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to tu… (read more)

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to turn this off? I have a theme on rn and i like it but i cant use firefox atm because certain websites i browse show up as dark theme and i hate that i just want them all to be light theme. Thanks for the help in advance.

Asked by Z 1 year ago

Answered by TyDraniu 1 year ago

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Cannot access one of my online bank accounts using Firefox.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still … (read more)

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Asked by Jon 1 year ago

Answered by jonzn4SUSE 1 year ago

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My Firefox doesn't work with when I try to ear my radio

Hi, My Firefox doesn't work with when I try to ear my radio, while working with other browser without problems like Edge & Chrome. I hope someone can direct me for fi… (read more)

Hi, My Firefox doesn't work with when I try to ear my radio, while working with other browser without problems like Edge & Chrome. I hope someone can direct me for fix a problem Thanks Cariboou

here the link: https://wsmradio.com/opry-nashville-radio/

Asked by Cariboou 1 year ago

Answered by Cariboou 1 year ago

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Keep getting Access Denied messages

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this serve… (read more)

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this server. ''Reference#18.d793517.1649002062.289635e4 This doesn't make sense - this is a site I go to frequently & don't understand why I continue to have problems - I followed some suggested fixes yesterday & it seemed to work again until this morning. I also got a message when I tried to access Amazon that indicated the connection was not secure. I rebooted the laptop & that fixed Amazon problem but not this Access denied problem - Your browser might be a little too safe if it can't connect to common websites

Asked by mbarstad159 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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need to change original email url signed in with to another to clear errors

I need to know how to change my original website URL to a new url so I might continue with Firefox and lose Microsoft. Can anyone tell me in layman terms how to accomplis… (read more)

I need to know how to change my original website URL to a new url so I might continue with Firefox and lose Microsoft. Can anyone tell me in layman terms how to accomplish this change plrase?

Asked by carolemartinez1 1 year ago

Answered by FredMcD 1 year ago

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video playback fails

Video playback fails to load. When accessing videos from Crunchyroll on a Macbook pro running Monterey2.3.1 (21E258) from Firefox 98.0.2 (64-bit), I see a spinning animat… (read more)

Video playback fails to load. When accessing videos from Crunchyroll on a Macbook pro running Monterey2.3.1 (21E258) from Firefox 98.0.2 (64-bit), I see a spinning animation that never stops. I can access the same content from Crunchyroll by using Firefox from my iPhone without issue. I can view other streaming content like YouTube and Netflix without error. Is there a setting or other fix that I can employ to make this work? I have previously used a workaround with an extension that emulates a mobile environment. Unfortunately this no longer works. TIA for your help.

Eric Kirkpatrick

Asked by ekirkpatrick 1 year ago

Answered by cor-el 1 year ago

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Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App.… (read more)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 1 year ago

Answered by pedropete 1 year ago

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that… (read more)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by mjl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Amazon.com is coming up in Spanish on my Firefox browser

Hello, For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted m… (read more)

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

Asked by jpowel 1 year ago

Answered by James 1 year ago

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As soon as I login I get a timeout reply. The site works from Brave. https://www.musiciansfriend.com/?sessionTimeout=true

The site Tech support has no clue.. Seems to be a login stuck in Firefox and on a fresh boot on a new day as soon as I login it comes back with this... https://www.mu… (read more)

The site Tech support has no clue.. Seems to be a login stuck in Firefox and on a fresh boot on a new day as soon as I login it comes back with this... https://www.musiciansfriend.com/?sessionTimeout=true As soon as I login I get a timeout reply. The site works from Brave. https://www.musiciansfriend.com

Something needs the hedges trimmed but I don't want to kill something that is otherwise working.. Any clues..?

Asked by checkndamail 1 year ago

Answered by FredMcD 1 year ago

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websites visited with Firefox - large words, no symbols, over-run words

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for o… (read more)

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Asked by dwhydro 1 year ago

Answered by FredMcD 1 year ago

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Web page doesn't load normally

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navi… (read more)

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Asked by Terri 1 year ago

Answered by cor-el 1 year ago

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Monospace font not being chosen correctly when font-family starts with missing fonts

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". Thi… (read more)

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

Asked by Tim Alberdingk Thijm 1 year ago

Answered by Tim Alberdingk Thijm 1 year ago

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text missing

The following page: https://support.mozilla.org/en-US/kb/anatomy-of-a-knowledge-base-article Is missing text at the bottom. For some reason the code displays the first o… (read more)

The following page: https://support.mozilla.org/en-US/kb/anatomy-of-a-knowledge-base-article

Is missing text at the bottom. For some reason the code displays the first ordered list item as display: none;

Asked by Nickolas Nikolic 1 year ago

Last reply by AliceWyman 1 year ago