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No audio in youtube only

I have no audio in youtube when using Firefox only. Audio works fine in other browsers. I am tech-challenged and this has been going on for a while, but I now really nee… (read more)

I have no audio in youtube when using Firefox only. Audio works fine in other browsers.

I am tech-challenged and this has been going on for a while, but I now really need to use youtube, but do not want to use a browser other than Firefox.

Thank you.

Asked by pjvhout 3 months ago

Last reply by Terry 3 months ago

Hi, how do you save as pdf from mobile?

I had a simple use case, I had an (important) receipt I needed to save as pdf. Why isn't there/what happened to the save as pdf in firefox? I see there was a way to save … (read more)

I had a simple use case, I had an (important) receipt I needed to save as pdf. Why isn't there/what happened to the save as pdf in firefox? I see there was a way to save as PDF before.

I'm pretty technical, I'd like an in depth answer if possible. Was there some library which couldn't compile on newer versions of android perhaps?

Is there another way to save a page, like a receipt, in firefox?

Pocket, etc. simply doesn't cut it, I need the actual html page saved, as-is, not some link service.

Asked by smaudet1 3 months ago

Last reply by Paul 3 months ago

  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 2 years ago

Last reply by Trainmanhowe 1 year ago

  • Archived

Low resolution and/or bad image quality on Facebook photos and icons

I noticed that image quality on Facebook for Android is quite low, compared with other browsers like Chrome, I've searched for a solution on tech support and I've found t… (read more)

I noticed that image quality on Facebook for Android is quite low, compared with other browsers like Chrome, I've searched for a solution on tech support and I've found the explanation on a 2019 thread (Facebook renders lower image quality on purpose). I think I've found a good solution and I'd like to share it: I've simply installed a user agent switcher extension on my Firefox for Android app and I've selected Windows/Chrome mode. Now the image quality is comparable to Chrome's.

Asked by newzletters 2 years ago

Last reply by iChat tnt 1 year ago

  • Archived

Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (read more)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago

  • Archived

Rendering on phone

Hi community, I really hope someone can help. I *want* to use Firefox as my mobile (Android) browser b/c I am deeply disturbed by Google/Blink beginning to dominate web a… (read more)

Hi community, I really hope someone can help. I *want* to use Firefox as my mobile (Android) browser b/c I am deeply disturbed by Google/Blink beginning to dominate web architecture. But, I cannot get F/F to render sites even approximately correctly---and definitely not acceptably. One of the sites I read most is CNET's news.com. I am attaching 4 images: the first is Firefox in normal mode; second is Firefox in "Request desktop site mode." ...Both are wrong. Terrible.

The third image is from Privacy Browser, a very basic and lightweight webkit-based browser. This is very good, it is only missing video and 3rd-party content that I have chosen to block. The fourth is from Kiwi Browser, an open-source blink-based browser. This is excellent, and is what I expect from Firefox Android, which is also a full-weight browser. Why is Firefox not rendering properly? Is there something I can do to get proper performance.

Note: I have tried multiple blink-based tools (e.g., Bromite, Brave), and all work ok, as do multiple webkit ones (e.g., FOSS browser, yuzu). But, all Firefox variants (Fennec for F-Droid, Tor, ...) fail.

Is this a known issue? I have tried searching and found nothing :(

Thanks in advance for advice/guidance!

Asked by kirkp 2 years ago

Last reply by Paul 2 years ago

  • Archived

Distorted colors in mp4 video

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, tw… (read more)

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, twitter.com, mlb.com, etc. They do not impact youtube.com which displays video correctly. My Firefox version is 68.10.0esr (64-bit) and my OS is RHEL 7.8, kernel version 3.10.0-1127.13.1.el7.x86_64, Gnome Version 3.28.2

I have tried running in safe mode but the issue persists.

How do get Firefox to display MP4 video with correct colors?

Asked by scottwn 2 years ago

Last reply by element-cz 1 year ago

  • Archived

Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (read more)

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

Asked by markdbrown 2 years ago

Last reply by JWStewart 1 year ago

  • Archived

Clearing chace on refresh not working anymore

Hi, I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css a… (read more)

Hi,

I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css are ever updated,

Only in some cases with .js files I had to use ctrl+F5,

but now every modify I do then I hat to use ctrl+F5, why??

Asked by Alessio Paoletti 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ebay fails to load correctly

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - ther… (read more)

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - there are no images, only various numbered headings, and highlighted links.( I have taken a screenshot, but don't know how to save it in a format that can be loaded on to this page!). It has only been a problem for a few days. What to do??

Asked by knmcbride 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Unable to complete card payments with Halifax Secure

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform t… (read more)

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform the verification dialogue hangs when invoked from some, but not all web sites. Turning off tracking protection for the invoking site does not solve the problem, but perhaps its redirecting to another site in the popup?

Any workaround, or means of pinning down the actual cause would be appreciated. For now I'm having to switch to Chromium every time I hit this problem.

Thanks.

Asked by whitmad 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Help please

I have a problem I try to access a site www.contabilitate-administrare-blocuri.ro from my laptop and it sends me to another site www.Almautomobile.ro. From other PCs I ca… (read more)

I have a problem I try to access a site www.contabilitate-administrare-blocuri.ro from my laptop and it sends me to another site www.Almautomobile.ro. From other PCs I can access www.contabilitate-administrare-blocuri.ro without problems only My laptop has a problem. I also used the antivirus and no problem occurs. How can I fix the problem.

Asked by office173 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Will Not Go to MY GMAIL page

For years I always used Firefox for obtaining my gmail. Now, for the last two months, I cannot access mail.google.com......Firefox will NOT go there and page remains tota… (read more)

For years I always used Firefox for obtaining my gmail. Now, for the last two months, I cannot access mail.google.com......Firefox will NOT go there and page remains totally white ! I have to use CHROME just to get mail.I can access my google calendar from Firefox with no problem. WHAZZUP?? TIA

Asked by motorhomegal 2 years ago

Last reply by cor-el 2 years ago