Showing questions tagged: Show all questions
  • Solved
  • Archived

Recent Firefox Update breaks multiple Login Portals on websites

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Util… (read more)

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Utility website and no doubt others I have yet to discover.

I know this is a browser dependent issue because Google Chrome is still able to access these sites just fine, but after the latest update to Firefox it no longer can.

It's able to load the login page and the site, but login in specifically returns either an error that shows on the webpage, or the URL displays some form of error code. Or in AOLs case it simply says "Uh oh. Looks like something went wrong. Please try again later." with a length authorization error code in the URL.

Any help with this would be appreciated. I've cleared Cookies, Cache, Active Logins and every other History Clearing option set to "Everything" as the length of time back to clean-up.

Like I said, this is a Firefox dependent issue due to Chrome accessing these sites just fine. I'd rather stick with Firefox over moving to Chrome but if no one can solve this problem then I guess it'll finally be time to ditch Firefox sadly, even though I've been using it since the early 2010s.

Asked by Daragoth 3 years ago

Answered by Daragoth 3 years ago

  • Archived

Youtube videos are zoomed in, I can't see the entire video - Firefox for Android

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left… (read more)

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left corner is shown. If I increase the quality of the video, I can see a bigger portion of it, but still not the entire video. Audio works fine. This issue is not present in Chrome or Opera. I use a Huawei P20 Pro with Android 10, and I suspect that this issue is related to Huawei because other Huawei users are reporting it (on Reddit, for instance). I've tried disabling add-ons and deleting app data, but it didn't work. Also updating to 129.0.2 didn't fix the issue.

Could you please look into it?

Thank you

Asked by tom0193 10 months ago

Last reply by Khalid 10 months ago

  • Archived

about:config

I need to reach the about:config menu but firefox takes me to a search menu on the engine I chose (duckduckgo). It provides lots of nice info but not how to reach this f… (read more)

I need to reach the about:config menu but firefox takes me to a search menu on the engine I chose (duckduckgo). It provides lots of nice info but not how to reach this feature.

I am using Chrome OS so possibly that is the issue.

Thanks!

Asked by unablemarker 1 year ago

Last reply by James (On Leave) 1 year ago

  • Solved
  • Archived

CSS Dashed/Dotted lines in Mobile Firefox

Dashed and dotted lines do not render in the Android Firefox browser. I took this example and changed it slightly. Lines are not visible in Firefox and Firefox Focus br… (read more)

Dashed and dotted lines do not render in the Android Firefox browser.

I took this example and changed it slightly.

Lines are not visible in Firefox and Firefox Focus browsers. They are visible in Firefox Nightly.

Asked by Andrew 1 year ago

Answered by Andrew 1 year ago

  • Solved
  • Archived

Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their websit… (read more)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

Asked by FredMcD 3 years ago

Answered by FredMcD 3 years ago

  • Archived

"Open links in apps" does not work

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps install… (read more)

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps installed on the device instead of viewing them in the mobile version of the website in the browser. I assume that Firefox has the same functionality called "Open links in apps" in the settings, but I tried all the available options and neither YouTube or Reddit links are automatically opened in their respective apps, nor is there a button anywhere to force them to open in the apps. Am I doing or assuming something wrong, or is this a bug?

Asked by BananaFox 1 year ago

Last reply by BananaFox 1 year ago

  • Solved
  • Archived

Website accessible with Safari from iPhone but not with FireFox or Edge from Windows laptop.

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com… (read more)

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com. I have tried the advice in a previous thread on this theme with no success

Asked by TonyHarkerOxford 3 years ago

Answered by TonyHarkerOxford 3 years ago

  • Solved
  • Archived

Amazon.com is coming up in Spanish on my Firefox browser

Hello, For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted m… (read more)

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

Asked by jpowel 3 years ago

Answered by James (On Leave) 3 years ago

  • Archived

Issues with passkeys

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to… (read more)

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

Asked by Neil Verling 1 year ago

Last reply by Paul 1 year ago

  • Archived

truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (read more)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 2 years ago

Last reply by Garrett24 1 year ago

  • Solved
  • Archived

MazdaUSA.com won't load correctly

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (p… (read more)

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (picture) is supposed to show up is blank. The rest of the site loads.

Asked by andrewmccoy123 3 years ago

Answered by Dropa 3 years ago

  • Archived

BING Search Hijacking Google Searches

Google is the only search engine I've selected for my Firefox Android browser. Often in the last month or so – after I type a search term into the omnibox at the top of … (read more)

Google is the only search engine I've selected for my Firefox Android browser. Often in the last month or so – after I type a search term into the omnibox at the top of my Firefox browser page – a "bing.com" results page opens. In fact, after I tried the words 'bing hijack' in this Mozilla Help page's own dedicated search box (NOT the browser's omnibox) another 'bing.com' page opened with search results This has happened in two different mobile devices that are synced to the same Firefox account. I do use the uBlock extension so I added the bing URL to the "My Filters" list, and my browser is always set for 'Strict' tracking protection. Is there any way to defeat this nonsense?

Asked by Daniel DiMuzio 11 months ago

Last reply by Daniel DiMuzio 5 months ago

  • Archived

Landscape fullscreen not taking full screen height

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the … (read more)

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the edge of the screen. Interestingly, this gap is affected by the setting "Customize -> Address bar location" - If the address bar is set to appear on top the gap is on top, and if the address bar is set to appear on bottom the gap is on the bottom. I've included screenshots from both settings. This happens on both YouTube and Dailymotion, so it is a browser issue and not a site issue.

Asked by mordechai 11 months ago

Last reply by TyDraniu 11 months ago