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User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (read more)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 1 year ago

Answered by FredMcD 1 year ago

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Unable to load Google apps in Firefox

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All… (read more)

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

Asked by etdavidoff 1 year ago

Answered by scriptguru1701 1 year ago

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fonts are messed up

I cannot even upload multiple screenshots, it is stuck at uploading. Everywhere fonts are just like this. The whole browser is unusable. I switched from Chromium and it's… (read more)

I cannot even upload multiple screenshots, it is stuck at uploading. Everywhere fonts are just like this. The whole browser is unusable. I switched from Chromium and it's just giving me more and more issues here. I had to tweak dev options, config, and what not. And even after all that, now fonts are dead.

I am using three extensions: uBlock, AdGuard, and DarkReader and none of them are messing up.

Asked by Amay 1 year ago

Answered by Paul 1 year ago

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Yandex disappeared

I got a notification that Yandex is no longer supported and my default search engine was changed to Google? Why does Firefox care of which search engine I use? Why I can… (read more)

I got a notification that Yandex is no longer supported and my default search engine was changed to Google?

Why does Firefox care of which search engine I use? Why I can't use Yandex? I tried to add it again but it requires to install an addon for search engines and there's no addon for Yandex search.

Asked by Николай 2 years ago

Answered by Николай 2 years ago

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Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not… (read more)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en&region=us&callback=onApiLoad”.

Asked by woolwit 1 year ago

Answered by woolwit 1 year ago

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Using the 'Chat' facility on the HSBC website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'… (read more)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

Asked by the.sharps 1 year ago

Answered by FredMcD 1 year ago

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Log in problems on 3rd party websites

On certain websites I notices I have 'unknown errors' when trying to log in. Usually this is remedied by either using Chrome or clearing cookies and the cache. Both of … (read more)

On certain websites I notices I have 'unknown errors' when trying to log in.

Usually this is remedied by either using Chrome or clearing cookies and the cache.

Both of there are inconvenient and result in a great deal of wasted time.

The usual response by these websites is "get Mozilla to fix this".

I'm getting sick of this.

I don't want to switch to Chrome but I will have to if this persists.

Asked by dominicpukallus 1 year ago

Answered by Amelia 1 year ago

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Secure Connection Failed - Washington Examiner

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message: - - - - - - - - - - - - -… (read more)

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Secure Connection Failed

An error occurred during a connection to www.washingtonexaminer.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

But I can visit the site with the latest version of Microsoft Edge. I prefer to use Firefox however. Any ideas?

Thanks - Dave

Asked by Dave McKeen 1 year ago

Answered by cor-el 1 year ago

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Incorrect site view

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it corre… (read more)

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Asked by pete50 1 year ago

Answered by pete50 1 year ago

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Can't connect with the just downloaded 66.0.4 version to virtually any site - Firefox won't accept ANY certificate! No problems with other browsers

Can't connect with the just downloaded version 66.0.4 to virtually any site - not to Google, not to NYT, not even to Mozilla - Firefox won't accept ANY certificate! Follo… (read more)

Can't connect with the just downloaded version 66.0.4 to virtually any site - not to Google, not to NYT, not even to Mozilla - Firefox won't accept ANY certificate! Following errors appear (examples): "Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to addons.cdn.mozilla.net because this web site requires a secure connection. What can you do about it? addons.cdn.mozilla.net has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the web site, and there is nothing you can do to resolve it. If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

Or: Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to www.nytimes.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. What can you do about it? The issue is most likely with the web site, and there is nothing you can do to resolve it. If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

The explanation is as follows: Someone could be trying to impersonate the site and you should not continue. Web sites prove their identity via certificates. Firefox does not trust www.nytimes.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. Error code: SEC_ERROR_UNKNOWN_ISSUER

No problems whatever with other browsers. I'm sending this with Safari.

Asked by gimchiguk 4 years ago

Answered by gimchiguk 4 years ago

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Android Phone Display Formatting

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then si… (read more)

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then side back and forth scrolling is required to navigate and absorb the page. Not the optimum result. Very annoying.

I have font adjustments but those result in a similar and distroted page.

One web site option when available was a toggle for windows/cell phone that worked pretty good but it's not always provided. That implies the web site design is the formatting adjustment function.

Is the resultant cell phone display formatting a function of the visited web site, browser, phone device, etc or some combination of those entities settings?

The attachment is for the sumo web site page having this issue. https://client01.chat.mibbit.com/?server=irc.mozilla.org&channel=#sumo ok

https://www.treasurydirect.gov/RS/UN-Display.do

P.S. To prevent loss of these entries, Compose this message offline and do attachments first.

Asked by rmynatt 8 months ago

Answered by rmynatt 8 months ago

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Firefox and Office.com

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office… (read more)

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office 365 account). It will continually refresh and throw me back to the sign in page.

I have uninstalled, reinstalled, and refreshed Firefox, disabled all extensions, allowed UBlock Origin exceptions for office.com in the list, have attempted to toggle the DNS settings, adjust the proxy settings to be no proxy, and confirmed I am up-to-date with the most recent version. I have deleted browser cache and cookie data multiple times. I also confirmed this works fine on my other computers with the same settings and versions of Firefox. I will occasionally get a code (shown in attached image) but upon researching this I'm not finding any information to assist. What on earth is happening? I haven't had any issues with this

Asked by funkdw 1 year ago

Answered by funkdw 1 year ago

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MazdaUSA.com won't load correctly

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (p… (read more)

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (picture) is supposed to show up is blank. The rest of the site loads.

Asked by andrewmccoy123 1 year ago

Answered by Dropa 1 year ago

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Keep getting Access Denied messages

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this serve… (read more)

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this server. ''Reference#18.d793517.1649002062.289635e4 This doesn't make sense - this is a site I go to frequently & don't understand why I continue to have problems - I followed some suggested fixes yesterday & it seemed to work again until this morning. I also got a message when I tried to access Amazon that indicated the connection was not secure. I rebooted the laptop & that fixed Amazon problem but not this Access denied problem - Your browser might be a little too safe if it can't connect to common websites

Asked by mbarstad159 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Amazon.com is coming up in Spanish on my Firefox browser

Hello, For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted m… (read more)

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

Asked by jpowel 1 year ago

Answered by James 1 year ago