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Firefox v102 doesn't work with Amazon Music

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no… (read more)

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no longer supported. Please update your browser or download our desktop player." when I try to access. I've deleted all cookies and history. I've tried with no add-ons (safe mode). Nothing seems to help. I'm running Windows 10 (64bit) build 19044 on a Thinkpad with 16GB RAM and 1TB SSD.

Amazon music works fine with any chromium browser. Is this another big-tech effort to clear out their competitors? I'm not going to download any application from these big-tech overloards!

Thanks,

Asked by Bill 1 month ago

Answered by Bill 1 month ago

  • Solved

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 months ago

Answered by h.bade93 1 month ago

  • Solved

Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 1 month ago

Answered by Amay 1 month ago

  • Solved

Some pages do not display

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websi… (read more)

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websites, where I am unable to login although the page displays correctly (an error message appears on one of them: "Please check the consistency of your URL").

This is quite annoying, especially because I cannot find anything related on the web. I use Firefox on POP OS 22.04.

Thanks. Cheers.

Asked by Julien Larena 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Searching does not work in the worst way possible

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me... PD: im find… (read more)

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me...





PD: im finding proof, its too damn slow...

Asked by supersonicr20 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Reddit fails to load on Firefox for the last three days on 102.0 (64 bit) and Windows 10.

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've reboote… (read more)

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've rebooted the computer. Nothing seems to be aloowing mt to open reddit. Please advise.

Asked by Jeff Brown 1 month ago

Answered by cor-el 1 month ago

  • Solved

Login Screen Won't Load

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not… (read more)

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not Firefox. How do I get the login screen to appear? I have disabled enabled Pop Up Windows for this site, but it still won't load the login screen. It works in Troubleshoot mode. What does that mean and how do I get it to load the login screen in normal mode?

Asked by jmm0255 1 month ago

Answered by cor-el 1 month ago

  • Solved

Reddit displaying nothing but blank white page

Since I installed Firefox's latest update today Reddit (so far no other sites I frequent have the same issue) displays nothing but an empty white page. You can see the ta… (read more)

Since I installed Firefox's latest update today Reddit (so far no other sites I frequent have the same issue) displays nothing but an empty white page. You can see the tab load, and the name of the site show up there, but nothing ever displays, not a flicker of color or anything. I've cleared cookies and site data, I've turned the tracking protections off and on, so far nothing I've tried has had any effect. I visited Reddit on another browser and it works fine, so it's clearly a Firefox issue.

Asked by Yurt Spirit 1 month ago

Answered by Terry 1 month ago

  • Solved

Error in handling some bank date-entry boxes

This may be a duplicate complaint, as I got cut off before I could complete. With at least two banks I use, FireFox displays data-entry boxes for dates incorrectly - it t… (read more)

This may be a duplicate complaint, as I got cut off before I could complete. With at least two banks I use, FireFox displays data-entry boxes for dates incorrectly - it truncates the last digit. Chrome (the gold standard?) displays correctly. My example images, first from Chrome, second from FireFox, seem to have survived the cut off.

Asked by dholford 1 month ago

Answered by dholford 1 month ago

  • Solved

Zap2it web page is blank

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still… (read more)

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still goes blank when in troubleshooting mode.

Works with Microsoft Edge browser. Any ideas?

Asked by ntcain 1 month ago

Answered by ntcain 1 month ago

  • Solved

As webdeveloper : how can i ask canvas usage before using it ?

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool ! But as web developer : i like to ask this access before try to using it, Something like… (read more)

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool !

But as web developer : i like to ask this access before try to using it,

Something like :

1. Do you alllow canvas ? 2. Show the browser part 3. Wait for user answer 4. It's OK : download PDF done with canvass 5. It's not OK : shown an error to user.

To avoid such situation (see screencast)

Asked by Shnoulle 2 months ago

Answered by Shnoulle 1 month ago

  • Solved

YouTube not remembering selected resolution after Firefox refresh

Lately I refreshed Firefox so I can boost it's performance cause it was running just a little bit slower than usual. Since than YouTube does not remember my selected reso… (read more)

Lately I refreshed Firefox so I can boost it's performance cause it was running just a little bit slower than usual. Since than YouTube does not remember my selected resolution. Every time I close the tab, in the new tab it will have a much worse resolution and I did not have a problem until now. I am a system administrator and I'm currently learning programming as well, so I tried a lot of things to try to overcome this problem. The only extensions I have is Bitwarden, uBlock Origin, Cookie AutoDelete. And yes, youtube.com and *.google.com IS added to cookie AutoDelete. But even without it it's not working.

I have provided the Troubleshooting Information from about:support: Click Here for Troubleshooting Info

I also know that there are extensions like YouTube HD or Enhancer for YouTube what would solve this problem, but I would like to keep my extensions as minimal as possible.

Thank you!

Asked by Márk 2 months ago

Answered by Márk 2 months ago

  • Solved

Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's j… (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 2 months ago

Answered by novashmtv 2 months ago

  • Solved

Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (read more)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Asked by pam_calhoun 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Terrible font rendering in v101

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible. I already tried disabled performance settings, and turni… (read more)

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible.

I already tried disabled performance settings, and turning off ClearType in Windows (it barely had any effect)

How do we fix this?

Asked by Chad Reitsma 2 months ago

Answered by Chad Reitsma 2 months ago

  • Solved

Firefox 100.0.2 (64-bit) does not work on Amazon web site

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0 Let… (read more)

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit

Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0

Let me give you a scenario.

I cleared my cookies.

Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "electronics". I now type in "batteries" in the search field. The screen goes black. The tab is now unresponsive.

Another example. Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "Kindle Store". Now I selected any book (I typed in "Killing th" and the drop-down showed "killing the illers bill oreilly. A small book shows up in the middle of the screen (which is now grayed out). I can select "orders" and the orders are shown but they are skewed in an abnormal fashion (i.e. not displayed as they were on the previous version of Firefox). I hit the back arrow and click on the small icon of the book displayed and I am on the page for that book. However scrolling down shows that the page is displayed in an abnormal fashion and I can no longer click on "orders" (nothing happens when I click on this drop-down.

I cannot order anything and I need to hit the back arrow to return to the previous page in order to log off of Amazon.com.

I use Firefox by choice. However my least two browsers in the world (Chrome and Edge) both sill work on Amazon.

I REALLY REALLY do not want to use those browsers for ordering on Amazon. Please fix Firefox. I like it more, believe it's more secure and I really prefer that browser. Please help me by fixing your browser.

One more thing: I just updated Firefox today. It worked fine yesterday..

David Sorensen dmerle@earthlink.net

Asked by dmerle 2 months ago

Answered by Mike109 2 months ago

  • Solved

Automatically Logged Out of Websites Post-Authentication

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not o… (read more)

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not occur on other devices also using Firefox. It is difficult to explain given that I don't have any idea what is actually happening, but hopefully I can make it clear enough.

For some websites that require a username and password, I will correctly login and pass authentication but then I will be booted back to the initial login screen, almost like the login failed. I only know that it is technically a log out, not a failure, because I have briefly seen the URL change like I'm logging out. I have tried uninstalling and reinstalling Firefox fresh multiple times on my Windows 11 laptop, but the same issue occurs consistently.

This happened when I was trying to login to the student portal for my university and when I was trying to login to my apartment's resident portal. Changing cookie settings or going into a private browser has not helped at all. I cannot tell if this is a bug with Firefox (maybe just on Windows 11?) or if there is some background setting that needs to be adjusted, but it is very frustrating. If this keeps happening, I would have to switch to a different browser, which would not be ideal.

Does anyone have any idea of steps that I could take for troubleshooting or any experience with similar issues? Any help would be greatly appreciated.

Asked by Jake 2 months ago

Answered by Jake 2 months ago

  • Solved

Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (read more)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 2 months ago

Answered by gerrybroman 2 months ago