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Firefox wont update, gives error when trying to

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I… (read more)

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

Asked by Blu 1 month ago

Last reply by Blu 1 week ago

Installer does not allow updating Firfox installation on D: drive. Automatically installs new instance on C: drive.

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11 My installation of Firefox resides on my … (read more)

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11

My installation of Firefox resides on my D: drive. It uses quite a bit of space for cache and other things on my C: drive but it starts and runs on my D: drive.Now I am forced to update, but I can't get the installer to recognize an installation on the D: drive and update it. Instead it makes a new installation on my C: drive and I lose my appearance customizations, history and bookmarks.

I have never believed and cannot accept that an application absolutely MUST reside on the C: drive. It's lazy programming (something I used to do for a living). I can't believe Mozilla programmers wrote an installer that insists that Firefox must live there, so what am I missing? How do I tell the installer to find and update my existing application?

Thanks for your help. I feel as if I am missing something that ought to be obvious.

Asked by fmoody_ar 1 month ago

Last reply by James 1 month ago

  • Solved

updates disabled by your system administrator

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.… (read more)

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.

So I have had a look and I don't understand most of what I am reading.

So about:policies.... DisableAppUpdate true So how do I change that? I have looked at Reg Editor but have no idea what I am looking at.

It took me a long time to update to Firefox 121 because I did not like some of the changes Mozilla did to it like spacing between Bookmarks in the dropdown so to update again is a big thing for me. Attached as much as I think is relevant. Any help will be much appreciated.

Asked by phillstroud 1 month ago

Answered by jonzn4SUSE 1 month ago

firefox

I am updated on my mac as far 10.9.5. It's as far as I can go. What can I do about this new firefox, which I can't download?

Asked by Ray Spim 1 month ago

Last reply by James 1 month ago

Updating Firefox current version of software

I received a msg from Mozilla that my Firefox was out of date and to download current version. I downloaded the current version but it does not update. I went to the me… (read more)

I received a msg from Mozilla that my Firefox was out of date and to download current version. I downloaded the current version but it does not update. I went to the menue and firefox help and it said automatic downloads disabled by system adminiestrator, I'm running linux mint. How do I get the download to update?

Asked by ron.zzz 1 month ago

Last reply by ron.zzz 1 month ago

Can't update to current Firefox

Hi Mozilla friends, I'm running OSX 10.9.5 and I just can't afford to buy another computer right now, all the more that my iMac works beautifully. I tried and cannot in… (read more)

Hi Mozilla friends,

I'm running OSX 10.9.5 and I just can't afford to buy another computer right now, all the more that my iMac works beautifully. I tried and cannot install the current Firefox. What am I to do? Many thanks, - Greg

Asked by Gerard Ungerman 1 month ago

Last reply by Gerard Ungerman 1 month ago

Where can I download version 115 for mac

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115. WHERE do I FIND … (read more)

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115.

WHERE do I FIND that?

I went to mozillas page and there was only one place to update firefox. I went ahead and tried, then got a pop up saying to restart.... did. Then got some helper thing suppose to download, put in my computers password, and NOTHING seems to happen. Nothing at all. Downloads like this usually involve a spinning wheel, or bar showing progress, SOMETHING. I didn't get anything.

Restarted firefox, and every time I go to about firefox to see if it updated, the same pop up shows up. (Will attach a screenshot of it.)

If I look under applications/firefox, it has NOT updated at all.

I'm guessing it's updating to the latest greatest version which MY computer cannot run. SO where do I find VERSION 115?

Asked by Jenny 2 weeks ago

Last reply by Jenny 2 weeks ago

Not able to update Firefox on my iMac

I have received the 14 Jan Mozilla Update warning a few times now, and I have tried to update Firefox, but it seems my computer sytem is now too old - iMac 0X El Capitan … (read more)

I have received the 14 Jan Mozilla Update warning a few times now, and I have tried to update Firefox, but it seems my computer sytem is now too old - iMac 0X El Capitan 10.11.6. PLEASE NOTE, I have an iMac from early 2009 and I am now unable to update my system to any other Mac version.

I lost all my saved pages and bookmarks recently when I tried to update Firefox using the instructions online. Unfortunately it was only after updating removed old Firefox that I was then informed that I would not be able to use the new version with my computer. I was able to resurrect my old Firefox from a backup, and would like to continue to use it as I am very happy with Firefox as a browser.

Are there any work-arounds that would allow me to use Firefox on my iMac - it is working perfectly and has just been cleaned and I've had a new hard drive installed - it seems incredibly wasteful to have to buy a new computer! Yours hopefully!

Asked by lisfaureb 2 weeks ago

Last reply by lisfaureb 2 weeks ago

Updated now have MinVerison 134.01 error

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the … (read more)

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the lines of 134.0.1 and 134.0 MinVersion, if you have seen this you will know what I mean, it suggested to reinstall firefox, with that I did and I tried to porting all the setting and data and every thing, however it didnot import.

Where can I find the previous version that generated the error to start the import again... as there are links that I simply can not get any more


Cheers

Asked by mcdougall.grant84 1 week ago

Last reply by cor-el 1 week ago

14/01/2025 ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH

14/01/2025 Ok, I can't reinstall Firefox because I have data, links and other that I no longer have access to link website links. What is the next solution please as Fi… (read more)

14/01/2025

Ok, I can't reinstall Firefox because I have data, links and other that I no longer have access to link website links.

What is the next solution please as Firefox is my default and main browser.... or is it time to move away from firefox.?

I tried to import date and others however it was not an easy task to do, and I have to System Restore to once again get the Error that stops Firefox, is there a way of undoing the update that firefox installed ?

Asked by mcdougall.grant84 1 week ago

Last reply by cor-el 1 week ago

Can't update Firefox to latest version

I can't seem to update to the latest version of Firefox. Steps on macOS 15.2: 1. In previous version of Firefox, get dialog to update to current version of Firefox 2. Cl… (read more)

I can't seem to update to the latest version of Firefox.

Steps on macOS 15.2: 1. In previous version of Firefox, get dialog to update to current version of Firefox 2. Click Restart to update Firefox. 3. Enter admin user name and password to allow Firefox to install a helper 4. Got a request to let Firefox access my devices. My devices are not Firefox's business, so I replied Don't allow. Note: 3 and 4 may have been swapped.

Expected result: Get a dialog that Mozilla corp has installed something; Firefox relaunches with the new version

Actual result: Get a dialog that Mozilla corp has installed something

Attempted workaround:

5. Click Firefox icon in the dock

Expected result: Firefox launches

Actual result: Get dialog asking me to enter admin user name and password to allow Firefox to install a helper.

6. I do so.

Expected result: Get a dialog that Mozilla corp has installed something; Firefox relaunches with the new version

Actual result: Get a dialog that Mozilla corp has installed something

Attempted workaround:

7. Click Firefox icon in the dock

And I get a strange feeling of deja vu as the process repeats and I am unable to launch Firefox.

If I look at the macOS console and filter on Mozilla, I notice these two messages from org.mozilla.updater:

  1. Server doesn't exist or doesn't provide correct selectors.
  2. Failed to connect to update server after several retries.

I have no idea how to proceeed.

Asked by cbelov 2 days ago

Last reply by cbelov 1 day ago

Error-Platform version 130.0 is not compatible....

I have used firefox for several years. Lately I have consistently gotten a message that there is an error and Platform Version 130.0 is not compatible..... I have followe… (read more)

I have used firefox for several years. Lately I have consistently gotten a message that there is an error and Platform Version 130.0 is not compatible..... I have followed several suggested remedies on the Internet with no luck, with the most consistent remedy being to reinstall. Thjat hasn't worked. Do you have a solution or should I just go to another browser?

Asked by Stan Fisher 1 week ago

Last reply by cor-el 1 week ago

Restart to Keep Using Firefox

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says: "Restart to Keep Using Firefox An update to Fir… (read more)

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says:

"Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not."

I have automatic updates disabled in Firefox settings, and I have gone into about:config and set app.update.auto.migrated to false, and yet this issue persists. It seems like Firefox is ignoring my preferences. I don't wish to restart Firefox while I'm in the middle of a bunch of work. How can I get past this message and continue using Firefox without restarting? Do I need to delete update files or something?

This random surprise block to my work is ridiculous. We need the flexibility to update/restart Firefox only whenever we're ready to.

Asked by vectorraptor 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Selecting "No" to UAC Prompt when updating Firefox does a bunch of bullshit without telling you anything.

If you select No to the UAC prompt when updating Firefox via Installer, it will install Firefox to "AppData\Local\Mozilla Firefox" without telling you, instead of overwri… (read more)

If you select No to the UAC prompt when updating Firefox via Installer, it will install Firefox to "AppData\Local\Mozilla Firefox" without telling you, instead of overwriting the copy in Program Files or erroring out. Additionally it will create a new Profile and set this new Profile as the Default Profile without telling you. Lastly, it'll remove an existing Pinned shortcut on the Taskbar.

So you've now got 2 copies of Firefox installed, one of which you're not told anything about and an additional Firefox Profile with no indication that this happened nor any instructions on how to undo this nor how to change the default Profile.

Asked by Franpa 4 days ago

Last reply by Franpa 4 days ago