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first of all, do no harm

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too. I made the mistake of letting Firefox on KUbuntu upda… (read more)

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too.

I made the mistake of letting Firefox on KUbuntu update. It obliterated all my tabs and all my history. There's nothing left. I had a lot of tabs open with intent to use them to update some astronomy instructional activities. I don't know if I'll be able to find them again.

I don't really have a question except to ask: What fresh hell is this? Is it really that hard to just leave things the hell alone? I'm afraid to ever update Firefox again. If everything else wasn't based on Chromium, I'd be out of here.

Also, it looks like something out of Windows 7.

It's all gone. It's a wonder you didn't delete all my bookmarks while you were at it.

Asked by pjcamp 1 year ago

Answered by pjcamp 10 months ago

Automatic Filtering and IMAP subfolder

Hi im trying to setup auto filtering for my IMAP account. The IMAP account already moves files to subfolders. But i still need to apply my custom auto filtering to them a… (read more)

Hi im trying to setup auto filtering for my IMAP account. The IMAP account already moves files to subfolders. But i still need to apply my custom auto filtering to them aswell.

This old post (https://www.thunderbird-mail.de/lexicon/entry/70-filter-erstellen-und-verwenden/) says it works with `mail.imap.filter_on_new` set to true. (It does not work for me!)

While this newer post (https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters) says it doesnt.

Am i doing things wrong? Is it bugged? Is there no way to do it?

Thanks in advance! :D

Asked by phantom19213 1 month ago

Last reply by sfhowes 1 month ago

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Update/upgrade Firefox for Linux/Ubuntu

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me t… (read more)

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me to update, i have followed the directions given in order to download the latest Firefox version as instructed but with no success. I am downloading it, but it doesn't have an instruction to "run" it. As a consequence, my system is getting slower and slower and i am afraid it will crush! Any ideas? Sooooos!!!

Asked by Eugenia Minacoulis 1 year ago

Last reply by Rogier van Vlissingen 8 months ago

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Firefox (linux) and Microsoft Web Apps - issues

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at… (read more)

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at this time with FF and 365 web apps?

   Excel - cell content deletion on moving through cells.
   Word - line content deletion on hitting carriage return.
   Mail/Cal - Webapp not displaying content on double clicking emails or calendar events.

Found a few sporadic similar reports from users on various forums, but no official note that it was a known bug. Assuming it isn't widespread - anyone here have any anecdotal reports of similar issues. Seems to only affect the linux distro versions of FF.

This renders the web app sites unusable with Firefox so I have had to use another browser for these apps. As these apps are ubiquitous with work and productivity, it's rendering Firefox as a second-choice browser unfortunately. No one really enjoys having to "pick the right browser" for work or play.

Is there any way to resolve these issues? Hoping someone has some insight.

Asked by Jadeia 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox on LINUX is broken for about 30% of websites

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more se… (read more)

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more secure, if it doesn't work - what's the point?

Asked by Andor J Kiss 7 months ago

Last reply by jonzn4SUSE 7 months ago

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OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (read more)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Asked by ricardocrbb 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox won't Save As, won't allow me to change the location of Downloads folder, doesn't prompt to Save...

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt. It was working fine until a few days ago (perhaps a… (read more)

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

Asked by user239a 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox on ubuntu 22.04 always vanishes after some time

Hi all. I have been using firefox with ubuntu 22.04 for about since when ubuntu 22.04 was released (2022). On firefox, I usually use the nordpass and tab grouping extensi… (read more)

Hi all. I have been using firefox with ubuntu 22.04 for about since when ubuntu 22.04 was released (2022).

On firefox, I usually use the nordpass and tab grouping extensions. For the third or fourth time in a row, firefox has simply vanished from my system from day to night.

I click the icon and nothing happens. I try typing "firefox" in the terminal and get

   Command '/usr/bin/firefox' requires the firefox snap to be installed.
   Please install it with:
   snap install firefox

Even if I accept the bizarreness of snap simply deciding from one day to another that I don't have this package (or did I never have it and never needed it in the first place?) and try "snap install firefox" I get:

   snap "firefox" is already installed, see 'snap help refresh'

After reading the result of "snap refresh help" I decided to "snap refresh" to update all of it's packages. Still, "snap install firefox" and "firefox" keep giving me the same result.

What is happening here?

Asked by Marco Montevechi Filho 1 year ago

Answered by Marco Montevechi Filho 1 year ago

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Can't download or attach file in Firefox

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web c… (read more)

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm...

Do you have any suggestions?

Thank you

Asked by eugene_s 1 year ago

Answered by eugene_s 1 year ago

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Firefox cannot 'find' or open files or dirs above home directory in linux

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work. Problem: Firefox seems unable to see or open fil… (read more)

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work.

Problem: Firefox seems unable to see or open files that are above or outside the user's home dir tree.

The only extra packages installed are the LAMP stack and Google Chrome, which has no problem. (had to have something for A/B testing.)

I've tried entering the url of file:///var/www/index.html, I've tried selecting 'open with...' from the files app, etc. Nothing works.

I can get to the file through http://localserver/index.html with no issues. I've verified permissions on the entire directory tree to the file. Everything from end to end has read permissions for all, 755.

I've checked the following advanced settings: security.sandbox.content.level..............................0 (started at 4, now at 0, no effect or change.) security.fileuri.strict_origin_policy.........................false (default setting as installed.)

I am able to open file:/// and get a dir listing. BUT, if I click on var, it gives "Access to the file was denied." I even tried changing the permissions on /var to 777, but no change.

This seems to be a Firefox only problem, since Google Chrome works where firefox doesn't.

I've spent several hours searching for ways to fix this, all with no success. Does anyone have any idea how to fix this, or even what to look at???

Asked by cliffb1 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Sync firefox data to new computer.

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2… (read more)

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2, Ubuntu 24.04.

Asked by chocomo99 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Copying entries in history: WYSINWYG

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?). History -> Manage History select e.g. Last 7 days, right click on Name a… (read more)

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?).

History -> Manage History

select e.g. Last 7 days, right click on Name and select at least two attributes (you can choose from: Tags, Location,Most Recent Visit, Added and Last Modified)

Select the first entry of the list, all displayed fields are selected/highlighted.

Copy (either with the menu or with Ctrl-C) and paste it in your favourite text editor.

Why is only the URL copied? Other fields were also highlighted. Why are they not included?

This is WYSINWYG (what you see is not what you get).

It is possible to export bookmarks as an html file, so why is this not possible with history?

OK, it is possible to query the sqlite3 database directly to get some history info but it's a bit cumbersome.

To do so,

  copy the sqlite (places.sqlite) database to some safe place then open the database (with 'sqlite3 places.sqlite')
  get the history info you are interested in with a sqlite query,
  e.g. select title,visit_count,site_name,url,description,last_visit_date from moz_places where url like '%support%';

But there is no simple (AFAIK) way to convert 'last_visit_date' (an integer) to something human readable.

So either include the whole selection when something is copied (WYSIWYG) or provide export history as an html file.


ps: why is there on option 'other' in the list of 'topics' ? pps: I already posted this comment but it got lost somehow

Asked by sclaes 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox is stalling on ubuntu 24

firefox stalls on ubuntu and the OS says it is running but I cannot or don't know how to restart/reset it from the terminal. A reboot of the computer solves the issue bu… (read more)

firefox stalls on ubuntu and the OS says it is running but I cannot or don't know how to restart/reset it from the terminal. A reboot of the computer solves the issue but I have to re enter the bios password etc. Is there a simple solution?

Asked by jim180167 10 months ago

Last reply by jim180167 9 months ago

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Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (read more)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Asked by scpatl4now 7 months ago

Last reply by 28hilljl 1 month ago

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Firefox always asks to open the file link after asking whether to open or save files

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to … (read more)

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to open or save files" from settings. Whenever the Open/Save dialogue is shown and I choose Open, I expect that the file would be opened using the default application. But Firefox asks again to choose the application by which the file (file link?) should be opened. It seems that Firefox is somehow change the way the files are opened through external applications and transformed local file addresses to file://uri/on/disk.

Asked by Mehdi Hamidi 1 year ago

Last reply by Mehdi Hamidi 1 year ago

  • Archived

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to open gamil after updating the firefox today

Here are the dpkg/apt logs for update: 2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~b… (read more)

Here are the dpkg/apt logs for update:

2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status half-configured firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status installed firefox:amd64 136.0.2~build1


The problem is that when I tried opening gmail in my ubuntu, it is stuck at loading page, but other browsers like edge can open it without any problem (on the same system).

I tried every thing I can in the support forum of gmail/mozilla/others, but it's still stuck at loading.

That's all.

Asked by red_slayer 11 months ago

Last reply by jonzn4SUSE 11 months ago