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Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (read more)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Asked by stewart13 4 months ago

Answered by stewart13 3 months ago

Firefox 129.0.2 has bugs

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then… (read more)

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then it starts to malfunction again. I have to restart my PC. Could you release a patch that works as well as before FireFox 129.0? On the other hand, Canal+ works perfectly Thanks. Kind regards.

Asked by Igor 3 months ago

Last reply by steven.copias 1 week ago

Disabled account keeps popping up asking for password

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the … (read more)

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the account without wiping it out of my thunderbird. Following advice from another question, I turned off checkboxes in my server settings (shown in image).However, regardless of this, whenever I open thunderbird and various other times besides, it pops up this demand for my password for that account (second image, note the banner at the top). How can I REALLY TRULY deactivate the account so that thunderbird will never again try to read anything from it?

Asked by ken225 3 months ago

Last reply by david 1 week ago

  • Solved

Thunderbird displays OAuth popup for deleted Gmail account

I had a gmail account, I no longer have the gmail account. I deleted the IMAP and SMTP entries. I have no CardDAV entry for that account, no calendar entry, and no chat e… (read more)

I had a gmail account, I no longer have the gmail account. I deleted the IMAP and SMTP entries. I have no CardDAV entry for that account, no calendar entry, and no chat entry (that I can see; but that old account is lurking somewhere). None of my extensions use (user-configurable) credentials.

What else is there? Is there a way that I can search Thunderbird's config for the account username?

I'm about to screenshot settings, archive this profile, and start anew. I'd really like to avoid that, because I have collected >10 email accounts over the decades and setting everything back up all at once seems a hassle.

What are next troubleshooting steps? TIA for any wisdom or guidance.

Asked by retardude 3 months ago

Answered by retardude 3 months ago

Cant edit URL on Google Search Results

As Google’s search features get more and more anti-user, it is more important than ever to be able to add the “&UDM=14” after receiving their newly formatted, patheti… (read more)

As Google’s search features get more and more anti-user, it is more important than ever to be able to add the “&UDM=14” after receiving their newly formatted, pathetic excuse for results.

Something has recently changed that makes this impossible.

When on a Google search result page, attempt to edit the URL only allow editing the search query. There is already a location for this, the query field.

Asked by seth3 3 months ago

Last reply by Scarletioshub 1 week ago

Firefox won't launch after updating macOS unless booting the MBP in safe mode

Hi everyone, I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and wil… (read more)

Hi everyone,

I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and will never load the start page. If I give it about 5-10 minutes, it will eventually load the favorites bar, and then when I click into the address bar to type, it hangs again. If I give it another few minutes, I can type but hitting enter/return, nothing happens.

If I restart my MBP and hold shift to boot into safe mode, Firefox loads perfectly fine with no issues or hangs at all. I'm just not sure what is different that would be causing it to hang when booting into regular mode?

I saved the Apple crash report to see if that's any help for diagnosing the issue, here's a link to the .txt file - https://file.io/ZRVgd3A8jzoA

If there's anything else I can provide that would help, please let me know!

Thanks all!

Asked by partial 3 months ago

Last reply by partial 1 week ago

Address Books in Contacts

I am not able to search names in my individual Address Books. I have to scroll down the Contact List to find the name. How can I fix the Search feature in my Address Book… (read more)

I am not able to search names in my individual Address Books. I have to scroll down the Contact List to find the name. How can I fix the Search feature in my Address Books?

Asked by todd55 3 months ago

Last reply by wojciech.suszycki 2 weeks ago

slow loading of email content using POP3

I use Thunderbird as an email client, and a POP3 connection to Virginmedia to download emails. This has worked pretty well for years. In the last few weeks the email cont… (read more)

I use Thunderbird as an email client, and a POP3 connection to Virginmedia to download emails. This has worked pretty well for years. In the last few weeks the email content has been very slow to load. Although the list of emails in the inbox in Thunderbird appears quickly, when I select an email to view its content there is a delay of perhaps 5s while it says 'Loading Message...'. There is a similar delay when deleting a message.

Once a message has been loaded, it can be re-visited without a delay, but if marked as unread there is again a delay next time it is read. This is also true if I work offline, so it can't be Virginmedia's server.

I have another account using an IMAP connection which doesn't suffer from any delay. Thanks if anyone can advise.

Asked by NormanMcNorris7 3 months ago

Last reply by NormanMcNorris7 3 weeks ago

  • Solved

Thunderibrd upgrade to 115 is sluggish. SOLVED by creating an exception in Defender

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway... Thunderbird on my syst… (read more)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Asked by johne53 3 months ago

Answered by johne53 3 months ago

Inbox Entries Duplicated

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had th… (read more)

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

Asked by atscomms 4 months ago

Last reply by Wayne Mery 3 weeks ago

PayPal doesn't show

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody. Where are per-site permissions? How can … (read more)

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody.

Where are per-site permissions?

How can I use Paypal on this browser?

Asked by jrichview 4 months ago

Last reply by Donna.slinger 3 weeks ago

XUL runner Error platform version 126 is not compatible with minVersion 125.03 is slowing down the PC

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.0… (read more)

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.03

I cannot find GoogleGoogle Play on my PC and do not use it so I can't delete and re install

Asked by petaodonovan 3 months ago

Last reply by Kiki 3 weeks ago

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion &l… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 4 months ago

Last reply by Kiki 3 weeks ago

Firefox won't start up

When I try to start Firefox, the following dialog box appears: XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 12… (read more)

When I try to start Firefox, the following dialog box appears:

XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128.0

Clicking the OK button closes the attempt to start Firefox.

Do I need to reinstall the latest version? If I do, will all my info be saved? Jan

Asked by janhsvec 4 months ago

Last reply by Kiki 3 weeks ago

Quick Filter Still extremely slow

Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links be… (read more)

Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links below) and it says in the report it was fixed, but the problem still seems to be there in the newest version. Any idea when this will be fixed, or if there is anything I can do about it?

There is a thread about it on reddit. https://www.reddit.com/r/Thunderbird/comments/1e6hryp/quick_filter_is_super_slow_in_128/

There was a bug reported, and it is listed as closed (solved). Here is the bug report thread: https://bugzilla.mozilla.org/show_bug.cgi?id=1908761

Thanks for you help.

Asked by Lynn.Kistler 3 months ago

Last reply by YeOldNerd 4 weeks ago