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I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024.

I'm following the instructions here (https://www.google.com/search?channel=fs&client=ubuntu-sn&q=moving+thunderbird+data+to+a+new+computer) and all seems to work up to and including "On your destination computer" step 7 (Close Thunderbird). Step 7 "From your Thunderbird profile folder in File Browser, go up two levels" - this sends me to "Common". Step 8 Right click inside the folder, then select Paste.

Here's the problem: we're not told what to click on, but I assume it's ".thunderbird", which only contains 11 items although apparently 348 were transferred. Clicking on empty space (I tried that in desperation) doesn't work. I'm probably overlooking something obvious, but I can't see what that might be. Any suggestions gratefully received. In the meantime, I will keep trying and if I somehow get it to work I'll let you folk know.

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Hi all,

I see lots of posts about emails disappearing but none exactly fit my situation.

I find messages disappearing especially when I move them to another folder. My config is TB115.10.1 Been using TB for countless years as an excellent app. After update 115 it has turned into a real mess for me. Always been POP accounts. Gmail is the server. All mail left on the server unless I delete it. I create a new POP account every year to keep track of emails by year. Have lots of folders to place the inbox messages.

For about a week now, when I mark as read and move a message to a folder. Say Paid" or "Cars", the message is no longer visible or selectable. I have read/unread/folder size turned on under my Inbox. So I know the missing messages are there in the folder but I cannot see them or select them. Some of the folders contents have completely disappeared. This a disaster for me. Has just started happening but was working fine before this TB update. Never happened before.

I will appreciate someones kind help.

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting thousands of old emails from my inbox, followed by a folder compacting.

Now, many of the remaining messages are unreadable. Most appear to be blank /empty, while some appear as gibberish text. I've tried repairing the folder using the tool in Folder Properties. That may have made the problem worse.

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

I have been using Thunderbird for IMAP email for more than a decade. I have only two folders that contain emails on the server, Inbox and Sent. All the sent emails are there going back to 2009. I periodically move Inbox emails to local folders, but the emails from 2021 to now are still on the server. I see the headers for all of them in Thunderbird, but when I click on the header of an email from between mid-2022 and a few weeks ago, the result is blank. However, when I use my provider's Control Panel to read these emails, the texts and attachments are there, and I can read them. How can I restore my ability to read these emails in Thunderbird? I am hoping there is some simple setting…

Thanks for any help.

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]

Hello I have been a Thunderbird user for decades now.

On one of my computer I have a 'misspelled' POP or IMAP server address error that pops up every time and it has become kind of annoying - I do not mean the SMTP server - that is easy to fix.

Since I keep a 'huge amount' of forwarders - i.e. aliases - I cannot go and check each one manually!

Is there a file within profile folder I can open with NotePad++ and amend error? Unless I missed something within the GUI and I do not need to amend a file directly. I am not into this part and I am asking you 'nerdy friends' (I am one for other things!).

Thanks for your time - appreciated and no rush.

Regards M

My Hotmail email account is suddenly asking for passwords. I saw this was a problem 8 months ago. Yesterday, I deleted the email account, and then re-added it. Sent a message to Hotmail to test, and it worked fine. Today I turn on my PC and the same issue is happening again. I know the password is correct as it works fine when I log in on the browser (and it obviously worked fine when I re-added the account and tested it yesterday). I don't think I should have to delete and re-add an email account everyday just to check email. Why would this work one day, and stop the next? I can't find anything regarding Microsoft changing anything that would cause this to happen. Is anyone else seeing this with Hotmail? Can someone help me fix it?

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end?

thanks Raman

I have 4 gmail accounts with Thunderbird. A couple of days ago, my granny account started getting the attached message. It's the only gmail account that gets this. All of the settings are exactly the same for all accounts. I tried sending a test text from one of my other accounts - twice. They finally came in about 10 minutes later, so apparently messages CAN get to the account eventually. However, when I try to get all messages - or even just for this account - I get the attached message. This has been going on for at least 2 days. I can sign in just fine to this account if I sign in through my computer and go to the account online. Also, if I try to SEND an email from this account through Thunderbird, I get the message that the login failed and to enter a new password. When I click to enter a new password, the email goes through without any further action by me. I get the same message when hitting reply to the test message that finally was delivered. I'm at my wits end! Please help!! Thank you!!!

Thanks for your help

I'm a long time Thunderbird user and can usually find a solution to any problem. This one has got me stumped though.

After a recent upgrade my message pane lost the header with name, date, subject, attachement, etc. and now I have one that looks like the attached .

The other three machines I have Thunderbird on displays the message pane like I've always had, so don't understand how it could be different.

As with all my machines, I run Debian 12 bookworm

On this laptop there are no extensions in Thunderbird

Microsoft has sent instructions to change from Normal Password to OAuth2 in my Thunderbird settings. I have successfully done this in the Account Server Settings but when I go to the Outgoing Server settings the option to choose OAuth2 instead of Normal Password does not appear. HELP!

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill