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Address book

I can't find in mobile Thunderbird address book. It is not convenient to fill manually Adresse of Adressat to write email. There's no way to keep email address of people … (read more)

I can't find in mobile Thunderbird address book. It is not convenient to fill manually Adresse of Adressat to write email. There's no way to keep email address of people in email in non existent address book. Can you help?

Asked by Van Le 5 days ago

Answered by Platform34 4 days ago

  • Solved

Thunderbird Mobile - No Inbox or other folders on only one account (Outbox only)

Hi all, I have tried on K9, and Thunderbird Mobile. On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one … (read more)

Hi all,

I have tried on K9, and Thunderbird Mobile.

On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one account, where it only has an outbox. No inbox, no sent folder, nothing.

I then Installed Thunderbird mobile, and used the QR code link in the desktop app, to sync to it. Same issue. All other accounts work fine, but not that one account. Only an outbox.

I've logged into the web version of that account, and no restrictions are on folders. And it's only on my phone. On tablet it's fine.

I can't even choose folders in settings, for sent, etc, as there are none to choose.

Any help would be greatly appreciated. Thank you

Asked by postaccount 3 weeks ago

Answered by Platform34 2 weeks ago

  • Solved

App switches between two layouts

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but… (read more)

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but sometimes when I go to open the app sometimes it will just show it fully with out the gmail part.

If its possible I would like it to now show the gmail drop down menu.

Asked by Blaze 1 week ago

Answered by Platform34 1 week ago

  • Solved

Secondary Inboxes NOT Cashing eMails Automatically

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App. After trying different eMail Client App i s… (read more)

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App.

After trying different eMail Client App i selected Thunderbird, BUT THERE IS ONE ISSUE

My BoxMail inbox is divided in a series of Sub-Inboxes where the eMails from Workers of the Company get automatically sorted into.

Thunderbird recognizes and lists these inboxes, in fact it lists them under the inbox

BUT IT DOESN'T INDICATE ME WHERE THE EMAILS HAVE GONE TO to be specific, i get notified when an eMail arrives, and it says in the little Bubble that i have... 36 eMails

But then, in my inbox i have only 7, yet all the SubInboxes still Display ZERO.

I have to enter each Sub-Inbox, and Refresh the Page to show me if there are new messages, and only after i do that, it will display how many unread eMails i have in that Sub-Inbox.

This is overly frustrating and time consuming, because every time i receive an eMail and get notified about it, i have to manually enter each of the 30 Sub-Inboxes i have and Refresh it hoping to find the new eMail Received.

Is there a way to set the Sub-inboxes to Auto-Refresh the eMails within every 10~15 minutes?

Because as it stands, i am losing too much time every day and eventually this will cause an issue that will force me to seek for a different App, and i truly like Thunderbird.

Thank you for your time is helping me solve this matter HAVE A GREAT DAY

Asked by stefob 2 weeks ago

Answered by Platform34 2 weeks ago

  • Solved

Thunderbird Android - 1 of 4 email accounts no long receiving incoming mail

The app has been running like a champ, monitoring 4 email accounts. Starting last night, one of my email accounts no longer works. It won't receive incoming email, even a… (read more)

The app has been running like a champ, monitoring 4 email accounts. Starting last night, one of my email accounts no longer works. It won't receive incoming email, even after clicking the refresh button, or send email. The other accounts are fine. When using my desktop app, everything works, so it's isolated to the one account on the mobile app. What could have happened to break this? How do i get this working again? Running version 10.1

Asked by rick163 4 months ago

Answered by rick163 3 months ago

  • Solved

Gmail Folders Shown Sometimes as Hierarchical, Sometimes Not

Both screen shots below are from the same phone, same TB version, same account, etc. They were taken only a few minutes apart during the same, ongoing, TB session. This i… (read more)

Both screen shots below are from the same phone, same TB version, same account, etc. They were taken only a few minutes apart during the same, ongoing, TB session. This is TB 13 off Play Store (not beta).

Quite frankly, I dislike the hierarchical (which I see ONLY on my 2 gmail accounts - not in either Outlook or Yahoo - thankfully) and would much prefer the non-hierarchical all the time as it is consistent across accounts and takes less effort to get at folders like Sent and Trash - which are hidden/buried in hierarchical views.

What I don't understand is why/how the same gmail account shows folders in both hierarchical and non-hierarchical. It was my impression that hierarchical was introduced as an "improvement" at some point between K9 and now. Is this a bug? Am I doing something to make this happen? If so, how can I do it again to make it non-hierarchical all the time :-)

Thanks!

Asked by whitedavidp 2 weeks ago

Answered by Platform34 2 weeks ago

  • Solved

Opposite of load up to x more

I am in my inbox. At the bottom of the screen is "load up to x more". Okay that's nice but now I regret having done that. How can I simply get back to the previous sta… (read more)

I am in my inbox. At the bottom of the screen is "load up to x more".

Okay that's nice but now I regret having done that. How can I simply get back to the previous state of not having that many messages in the list?

No I don't want to actually delete any messages on the IMAP server.

Asked by jidanni 2 weeks ago

Answered by Yu5tiqX9og 2 weeks ago

  • Solved

where does Thunderbird android email app save downloaded messages?

I got an email with a dozen or so mp3 files attached and wanted to download them in one go onto my android phone. I chose "download complete message " thinking that would… (read more)

I got an email with a dozen or so mp3 files attached and wanted to download them in one go onto my android phone. I chose "download complete message " thinking that would work. But no. The files don't appear in the downloads folder so I'm going to download each one separately. But I'd still like to find where the "complete message" was saved so I can delete it. Regards, Ian

Asked by IanStar 2 weeks ago

Answered by Platform34 2 weeks ago

  • Solved

Where is the manual?

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs. No, I don't have a specific ques… (read more)

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs.

No, I don't have a specific question. I just want to read the whole manual.

Asked by jidanni 3 weeks ago

Answered by George Kitsoukakis 2 weeks ago

  • Solved

Local folders disapear

Hi I have a 100% standard installation of Thunderbird I usw a lot of local folders where I keep some mails. Suddenly all my folders disapeared. I had removed thunderbird… (read more)

Hi I have a 100% standard installation of Thunderbird I usw a lot of local folders where I keep some mails. Suddenly all my folders disapeared. I had removed thunderbird and installed it again and suddenly the folders apeared again But next day when I started thunderbird the had disapeared again. What shall i do, it will be very tiring to delete and install thunderbird everey time I use it Regards Ole

Asked by Ole Storm Mikkelsen 3 weeks ago

Answered by Wayne Mery 3 weeks ago

  • Solved

real time notifications

Hey everyone, I’ve noticed that on Thunderbird for Android, some of my email accounts get new messages with a delay of up to 15 minutes. I’d really like to get them inst… (read more)

Hey everyone,

I’ve noticed that on Thunderbird for Android, some of my email accounts get new messages with a delay of up to 15 minutes. I’d really like to get them instantly (or at least much faster).

A few details: - The email server is my university’s, so it might not have the latest sync features. - I set the folder poll frequency to 15 minutes, and emails do come through fine that way — just too slow. - I also set “refresh IDLE connection” to every 2 minutes. - Running version 13.0 of Thunderbird on Android.

Is there any way to make Thunderbird fetch or push emails instantly? Or is this delay just how it works if the mail server doesn’t fully support push/IDLE?

Thanks for any tips or ideas!

Asked by sjosch 3 weeks ago

Answered by Platform34 3 weeks ago

  • Solved

I can't see the e-mails I sent on mobile

Hello, I would like help with my issue of not seeing the e-mails I sent on my mobile device through thunderbird in my "INBOX.1sent" folder nor my outbox. I have no eviden… (read more)

Hello, I would like help with my issue of not seeing the e-mails I sent on my mobile device through thunderbird in my "INBOX.1sent" folder nor my outbox. I have no evidence that these e-mails even were sent anywhere. I only see the e-mails that I have sent on the Linux version. How do I access the e-mails that I sent on my android version of thunderbird?

Asked by Filip Górecki 3 weeks ago

Answered by Platform34 3 weeks ago

  • Solved

android imap client is deleting retrieved emails

I have a POP3 account setup on my laptop and recently downloaded the thunderbird mobile app for android on my phone. I setup the android mobile app as IMAP to access the … (read more)

I have a POP3 account setup on my laptop and recently downloaded the thunderbird mobile app for android on my phone. I setup the android mobile app as IMAP to access the same server account as my POP3 laptop. When I look at my thunderbird phone email notifications in the morning, I compare them to the emails in my inbox on my laptop and find that the emails I see on my phone DO NOT show up in my inbox on my laptop ? I thought IMAP was NOT supposed to delete messages on the server when retrieved to my phone. My intent was to just read emails remotely on my phone but leave them on the server. I want my POP3 laptop account to see all of my emails and control whether to delete them or not after reading.

Asked by ksands 3 weeks ago

Answered by Platform34 3 weeks ago

  • Solved

Folder sync no longer works for T-Online Mails

I've been using the Thunderbird App (v12.1) on a Google Pixel 8 (Android 16) for a while now with several Email accounts from different providers. One of them is a T-Onli… (read more)

I've been using the Thunderbird App (v12.1) on a Google Pixel 8 (Android 16) for a while now with several Email accounts from different providers. One of them is a T-Online Email address. Recently it appears to have stopped syncing the folders only for this account. I still get emails in the inbox but all the folders are empty. It only says "Bis zu 100 weitere abrufen" (request up to 100 more) but tapping that doesn't make a difference. In the settings I have the sync set to everything without limitation.

I tested the same account with K9 (v11.1) and Google Mail and in both all the folders have their content.

Does anyone have the same issue or any suggestions? Is there any logging that I turn on to see if there's any errors?

Thanks!

Asked by T.G. 3 weeks ago

Answered by T.G. 3 weeks ago

  • Solved

Empfang von E-Mails

Wenn ich mit meinem Handy Apps öffne, werde ich aufgefordert, einen Bestätigungscode zurückzusenden, der mir per E-Mail zugesandt wird. Habe ich meinen PC dabei: kein Pr… (read more)

Wenn ich mit meinem Handy Apps öffne, werde ich aufgefordert, einen Bestätigungscode zurückzusenden, der mir per E-Mail zugesandt wird. Habe ich meinen PC dabei: kein Problem. Innerhalb weniger Sekunden erhalte ich den Code. Ohne meinen PC: unmöglich ! Auf meinem Handy erhalte ich die E-Mail erst nach mehreren Stunden. Bis dahin ist der Code abgelaufen, und im Zweifelsfall brauche ich die App nicht mehr. Wenn Sie mir nicht helfen können, die Zeit bis zum Empfang der E-Mails auf "Thunderbird für Android" ebenfalls auf einige Sekunden zu verkürzen, sehe ich mich gezwungen, ein anderes E-Mail Programm zu installieren. Ich war bisher sehr zufrieden mit Thunderbird. Bekommen Sie mein Problem nicht in den Griff, werde ich mit lautstarker Kritik nicht hinter dem Berg halten. mit noch freundlichen Grüßen: Ludger

Asked by ludger1 3 weeks ago

Answered by Platform34 3 weeks ago

  • Solved

Restore the old folder view.

I'm using the Android version and I'm wondering why my folders are inside the Gmail folder. This means that every time I navigate between folders, I unnecessarily tap on… (read more)

I'm using the Android version and I'm wondering why my folders are inside the Gmail folder.

This means that every time I navigate between folders, I unnecessarily tap on the Gmail folder.

Asked by Dogancan 1 month ago

Answered by Platform34 1 month ago