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  • Solved

Sent emails not stored in "SENT" folder

Hi, I am using Thunderbird on my Android phone and PC. When I send emails from my Android phone, the emails are sent but a copy is not stored in the "SENT" folder of my p… (read more)

Hi, I am using Thunderbird on my Android phone and PC. When I send emails from my Android phone, the emails are sent but a copy is not stored in the "SENT" folder of my phone. This feature used to work in the past, but now it doesn't anymore.

How can I resolve this? Thank you.

Asked by raymondrancourt 2 days ago

Answered by raymondrancourt 1 day ago

  • Solved

Invalid correspondent name in "SENT" folder - Thunderbird installed on Android

I have been using Thunderbird as my mail service for many years, using it on the PC and my smartphone. Since several weeks ago, for an unknown reason, the "SENT" folder o… (read more)

I have been using Thunderbird as my mail service for many years, using it on the PC and my smartphone. Since several weeks ago, for an unknown reason, the "SENT" folder on the smartphone shows all the messages which were sent, but not with the correct name of the person/organization to who the email was sent. All my messages in the "SENT" folder are recorded as having been sent to "Lucie Payant" with a picture of her avatar, instead of showing the name of the real correspondent.

However, the "SENT" folder on my PC is fine and shows the correct correspondent to whom the email was sent to.

I verified all my settings, and, as far as I know, everything seems correct on my cell. This situation is very annoying and confusing.

Can you help me please. Raymond

Asked by raymondrancourt 6 days ago

Answered by Platform34 6 days ago

  • Solved

No mail notifications on my mobile phone with Android 13

I initially used the K-9 email client and switched to Thunderbird sometime last year. For almost a year now, I haven't received any notifications from Thunderbird when ne… (read more)

I initially used the K-9 email client and switched to Thunderbird sometime last year. For almost a year now, I haven't received any notifications from Thunderbird when new emails arrive, which I believe worked initially.

Then new emails weren't displayed at all; I had to manually refresh my inboxes and folders. A recent update seems to have fixed at least this issue, as new emails are now available when I open my inboxes. However, I still don't receive any notifications.

I have also checked the notifications settings and the permissions, it is always mentioned that the "Alarms and reminders" permission is required, but I don't have this permission. Reinstall the app and reconfigure from the Windows Thunderbird didn't helped as well.

Specs: Phone is a OnePlus 8 Pro OxigenOS 13.1 Android 13

Any help is very welcome; I don't want to reset the device hoping it will work, only to find out that it didn't help.

Asked by demian.marty 1 week ago

Answered by Yu5tiqX9og 1 week ago

  • Solved

Problems with Android app

Hi there, I recently switched to thunderbird and it's been working great on Windows desktop but try as I may I can get it to work on android. I followed the prompts to ex… (read more)

Hi there, I recently switched to thunderbird and it's been working great on Windows desktop but try as I may I can get it to work on android. I followed the prompts to export the settings and that all seemed to work but the app won't connect to the incoming and outgoing servers. I've checked and the details are the same as the desktop (via Bridge) but it just says failed to connect every time.

I'm also only showing an outbox and no other folders in the app. I searched the forum and found others with this issue but no solutions. Is this a dead end and I'm better off going back to Outlook or is there a solution to this?

Thanks in advance 😊

Asked by A.dee 1 week ago

Answered by Platform34 1 week ago

  • Solved

Cannot send mail using a German t-online.de account

Hello, I imported my email accounts from Thunderbird for desktops into Thunderbird for Android. Everything works as expected with my own mail servers, i.e., I can send a… (read more)

Hello,

I imported my email accounts from Thunderbird for desktops into Thunderbird for Android. Everything works as expected with my own mail servers, i.e., I can send and receive emails. However, when I try to send an email to t-online.de, Thunderbird refuses to do so. The email remains in the outbox indefinitely, and then I receive an error message stating that the maximum number of retries has been reached. However, I do not receive an error message. The email simply remains in the outbox. I deleted the account and added it again, but the behavior remains the same.

What's strange is that it works without any problems with K9 Mail. Both sending and receiving emails works fine here. What could be the reason for this?

I am using the stable releases of Thunderbird 14.0 and K9 Mail 14.0.

Asked by tamo208 1 week ago

Answered by Platform34 1 week ago

  • Solved

Use on large screens

On a 15" tablet, it would be nice to see the imap folders permanently, so i could drag emails to them. Im a librarian and i like to have a nice structured subject ordered… (read more)

On a 15" tablet, it would be nice to see the imap folders permanently, so i could drag emails to them. Im a librarian and i like to have a nice structured subject ordered inbox. But i cant find any ways to fix the folders list to the left side..

Asked by Catman 1 week ago

Answered by Platform34 1 week ago

  • Solved

Thunderbird Imap connection hangs on Android (Xiaomi 12)

Hi, Every time the phone was sleeping, i need to restart TB, or it will not refresh imap folders (3 accounts active, one icloud). Once it gets restarted, everything is … (read more)

Hi,

Every time the phone was sleeping, i need to restart TB, or it will not refresh imap folders (3 accounts active, one icloud).

Once it gets restarted, everything is working as expected.

What to do?


Best regards,

Andy

Asked by andreas211 2 weeks ago

Answered by Platform34 1 week ago

  • Solved

Why latest releases are treatet as pseudo-releases in Obtainium

Hi All, I am installing Thunderbird from official GitHub releases and I am wondering why I am getting info from Obtainium that thunderbird-14.0 is something called "pse… (read more)

Hi All,

I am installing Thunderbird from official GitHub releases and I am wondering why I am getting info from Obtainium that thunderbird-14.0 is something called "pseudo-release".

Can someone explain me this term regarding GitHub apk files? Is it OK to install it?

Regards, Timo

Asked by piscler 1 week ago

Answered by James 1 week ago

  • Solved

Thunderbird on Android exit not working

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsun… (read more)

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsung tablet and the back button seems to be working OK. Anyone know of any issues with this phone and TB?

Asked by simon123 2 months ago

Answered by Wayne Mery 3 weeks ago

  • Solved

Mails in IMAP subfolders do not show up

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mai… (read more)

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mails in the Main IMAP-Inbox are shown. Subfolders (like "sent" or "drafts") are all found, but the messages inside will not be shown. It will only say "Load more messages" but does not find any. In K9-Maiil 11.1 this still worked, but I had to uninstall it as after the automatic update to 12.0 it suddenly kept crashing on startup.

Already tried to add my main account from scratch on my tablet (with a fresh install of Thunderbird 12.0), but the problem with empty subfolders remains.

Any thoughts on this?

Asked by sven_g 3 months ago

Answered by Wayne Mery 3 weeks ago

  • Solved

Address book

I can't find in mobile Thunderbird address book. It is not convenient to fill manually Adresse of Adressat to write email. There's no way to keep email address of people … (read more)

I can't find in mobile Thunderbird address book. It is not convenient to fill manually Adresse of Adressat to write email. There's no way to keep email address of people in email in non existent address book. Can you help?

Asked by Van Le 3 weeks ago

Answered by Platform34 3 weeks ago

  • Solved

Thunderbird Mobile - No Inbox or other folders on only one account (Outbox only)

Hi all, I have tried on K9, and Thunderbird Mobile. On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one … (read more)

Hi all,

I have tried on K9, and Thunderbird Mobile.

On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one account, where it only has an outbox. No inbox, no sent folder, nothing.

I then Installed Thunderbird mobile, and used the QR code link in the desktop app, to sync to it. Same issue. All other accounts work fine, but not that one account. Only an outbox.

I've logged into the web version of that account, and no restrictions are on folders. And it's only on my phone. On tablet it's fine.

I can't even choose folders in settings, for sent, etc, as there are none to choose.

Any help would be greatly appreciated. Thank you

Asked by postaccount 1 month ago

Answered by Platform34 1 month ago

  • Solved

App switches between two layouts

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but… (read more)

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but sometimes when I go to open the app sometimes it will just show it fully with out the gmail part.

If its possible I would like it to now show the gmail drop down menu.

Asked by Blaze 1 month ago

Answered by Platform34 1 month ago

  • Solved

Secondary Inboxes NOT Cashing eMails Automatically

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App. After trying different eMail Client App i s… (read more)

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App.

After trying different eMail Client App i selected Thunderbird, BUT THERE IS ONE ISSUE

My BoxMail inbox is divided in a series of Sub-Inboxes where the eMails from Workers of the Company get automatically sorted into.

Thunderbird recognizes and lists these inboxes, in fact it lists them under the inbox

BUT IT DOESN'T INDICATE ME WHERE THE EMAILS HAVE GONE TO to be specific, i get notified when an eMail arrives, and it says in the little Bubble that i have... 36 eMails

But then, in my inbox i have only 7, yet all the SubInboxes still Display ZERO.

I have to enter each Sub-Inbox, and Refresh the Page to show me if there are new messages, and only after i do that, it will display how many unread eMails i have in that Sub-Inbox.

This is overly frustrating and time consuming, because every time i receive an eMail and get notified about it, i have to manually enter each of the 30 Sub-Inboxes i have and Refresh it hoping to find the new eMail Received.

Is there a way to set the Sub-inboxes to Auto-Refresh the eMails within every 10~15 minutes?

Because as it stands, i am losing too much time every day and eventually this will cause an issue that will force me to seek for a different App, and i truly like Thunderbird.

Thank you for your time is helping me solve this matter HAVE A GREAT DAY

Asked by stefob 1 month ago

Answered by Platform34 1 month ago

  • Solved

Thunderbird Android - 1 of 4 email accounts no long receiving incoming mail

The app has been running like a champ, monitoring 4 email accounts. Starting last night, one of my email accounts no longer works. It won't receive incoming email, even a… (read more)

The app has been running like a champ, monitoring 4 email accounts. Starting last night, one of my email accounts no longer works. It won't receive incoming email, even after clicking the refresh button, or send email. The other accounts are fine. When using my desktop app, everything works, so it's isolated to the one account on the mobile app. What could have happened to break this? How do i get this working again? Running version 10.1

Asked by rick163 4 months ago

Answered by rick163 4 months ago

  • Solved

Gmail Folders Shown Sometimes as Hierarchical, Sometimes Not

Both screen shots below are from the same phone, same TB version, same account, etc. They were taken only a few minutes apart during the same, ongoing, TB session. This i… (read more)

Both screen shots below are from the same phone, same TB version, same account, etc. They were taken only a few minutes apart during the same, ongoing, TB session. This is TB 13 off Play Store (not beta).

Quite frankly, I dislike the hierarchical (which I see ONLY on my 2 gmail accounts - not in either Outlook or Yahoo - thankfully) and would much prefer the non-hierarchical all the time as it is consistent across accounts and takes less effort to get at folders like Sent and Trash - which are hidden/buried in hierarchical views.

What I don't understand is why/how the same gmail account shows folders in both hierarchical and non-hierarchical. It was my impression that hierarchical was introduced as an "improvement" at some point between K9 and now. Is this a bug? Am I doing something to make this happen? If so, how can I do it again to make it non-hierarchical all the time :-)

Thanks!

Asked by whitedavidp 1 month ago

Answered by Platform34 1 month ago

  • Solved

Opposite of load up to x more

I am in my inbox. At the bottom of the screen is "load up to x more". Okay that's nice but now I regret having done that. How can I simply get back to the previous sta… (read more)

I am in my inbox. At the bottom of the screen is "load up to x more".

Okay that's nice but now I regret having done that. How can I simply get back to the previous state of not having that many messages in the list?

No I don't want to actually delete any messages on the IMAP server.

Asked by jidanni 1 month ago

Answered by Yu5tiqX9og 1 month ago