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Thunderbird message pane is empty when trying to view any email at all.

I have Version 128.5.2esr (64-bit), it says it is up to date. So I've been noticing a couple of days now that I can no longer view messages in the message pane to the ri… (read more)

I have Version 128.5.2esr (64-bit), it says it is up to date.

So I've been noticing a couple of days now that I can no longer view messages in the message pane to the right of the screen. When I click on an email in the list on the left, the top of the pane on the right shows me the To, From, subject etc, as well as a yellow bar saying "Warning: To protect your privacy, Thunderbird has blocked remote content in this message." Then, nothing underneath this. Where it used to show the email contents. I do NOT want to have to double click every single email in my inbox to look at them in a separate tab. Most of what I get is not useful. I want to be able to click once and preview the email, then click Down to check the next one, and on and on the same as Thunderbird did it LAST WEEK.

Can someone help me get it back to working please? Thanks!

Asked by elvenswordmaiden 4 months ago

Last reply by Wayne Mery 2 days ago

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Thunderbird Inbox emails gone

I recently posted a request for help which was; Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few fo… (read more)

I recently posted a request for help which was; Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I have found all Inbox emails have bee dumped into my Trash folder! Please help - how can I get emails back where they belong and get Thunderbird back into working order? Very grateful for any help' Thank you, kindest regards Brian Benger PS where will I get your reply if my email not working??

I had two replies, one was from Wayne Mery who asked what version of Thunderbird I was using, my answer to that was 128.10.0est(64bit). the second message failed to transfer from my mobile to computer because I suspect to my problem above.

So sorry to reply like this I could not find how to reply to very kind replies I received Kindest regards, Sprite (Brian)

Asked by sprite 2 weeks ago

Last reply by Wayne Mery 2 days ago

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Thunderbird - Emain Group Size Limit

Does Thunderbird have a list on the number of members you can add to create an email group. I seem to only be able to add 7. Is it possible to create a larger group - e.g… (read more)

Does Thunderbird have a list on the number of members you can add to create an email group. I seem to only be able to add 7. Is it possible to create a larger group - e.g. up to 50?

Asked by Badger57 3 days ago

Last reply by Matt 3 days ago

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'Open with' option not available for attachments

I've inadvertently made some change to 'Open with' so that when I add an attachment I can not open it within the email I'm sending. It opens for the recipient but not for… (read more)

I've inadvertently made some change to 'Open with' so that when I add an attachment I can not open it within the email I'm sending. It opens for the recipient but not for me. When I click on the attachment nothing happens. It doesn't occur for all attachments but it seems to be for any attachment requiring 'Photos' as the option to open. Can you help please?

Asked by Pooh Bear 1 week ago

Last reply by Matt 3 days ago

  • Solved

Message Filter Add Window is too large; "OK" button not visible on screen.

Hello; Windows 10 & current version of Thunderbird. I am trying to add Messages Filters to filter out spam (getting more and more of that!) but the "OK" button on… (read more)

Hello; Windows 10 & current version of Thunderbird. I am trying to add Messages Filters to filter out spam (getting more and more of that!) but the "OK" button on the add message filter is below the bottom of the screen. The window cannot be raised or resized to make the button visible. Photo below. Moving window does not allow me to raise window above top of screen. Keyboard (Alt-Enter) / Move will not work. Changed windows screen size just makes window larger but button still below bottom of screen.

Non-functional work around. Highlight Message name. Press Shift-Tab TWICE. Press ENTER. UGLY!

Tech since DOS 3.0

Thank you for your time and attention.

Asked by randyrls 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

Can't add new email account

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials. Ho… (read more)

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials.

How can I solve this problem?

Asked by Voyager 5 months ago

Answered by Voyager 5 months ago

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Setting up Thunderbird on a second computer

I just installed Thunderbird on a second computer and I'm having serious issues with my email. The install recognized me without having to log in with my password. Howev… (read more)

I just installed Thunderbird on a second computer and I'm having serious issues with my email. The install recognized me without having to log in with my password. However almost all the emails are missing with the exception of one folder called Trash. There is nothing in the inbox and no sub-folders are showing. I logged out and then reopened Thunderbird and again it opened without asking for my password. It's very strange and alarming quite frankly. Everything worked quite well on the first computer so what gives with fiasco? Unless somebody comes up with a solid answer and fixes this, it will be the last time I use Thunderbird. Patrick

Asked by patrickk1 5 days ago

Answered by Scooter 4 days ago

  • Solved

Can't See Message List Column Headers

I installed Thunderbird 138.0.1 (64-bit) on a Win 11 desktop computer yesterday and the column headers for the messages are not displayed. I have View/Headers/All, View/L… (read more)

I installed Thunderbird 138.0.1 (64-bit) on a Win 11 desktop computer yesterday and the column headers for the messages are not displayed. I have View/Headers/All, View/Layout/ Classic View, Folder Pane, Message List Header selected. How can I get access to the message column headers to display them and later select the ones I want ?

Thanks, Corey

Asked by Corey Pike 4 days ago

Answered by david 4 days ago

  • Solved

Cannot access emails in local folders after upgrade to 128.10.1esr, caused by UNC pathing (local folders are on network and accessible to 3 different computers)

Since upgrade to 128.10.1esr, list of emails in local folders is visible, but cannot view email contents, cannot forward, cannot reply, cannot move, cannot delete. IMAP … (read more)

Since upgrade to 128.10.1esr, list of emails in local folders is visible, but cannot view email contents, cannot forward, cannot reply, cannot move, cannot delete.

IMAP folder functionality is all OK.

Occurs in both 64 bit and 32 bit versions of 128.10.1esr

After this occurred on 64 bit machine, we had 32 bit two machines running a previous version of Thunderbird that were still able to access (read, forward, delete, etc) emails in the same local folders (local folders are on network and accessible to 3 different computers).

After upgrading one of them, access to emails on local folders broke on that one, but still working on remaining machine running older version.

This means it is not corruption of local folders (e.g. folder repair and .msf deletion don't make any difference).

It seems to be a problem with this version since update.

How can this be fixed, do we need to wait for another update?

Asked by OPCS OPCS 4 days ago

Answered by OPCS OPCS 4 days ago

  • Solved

transfer Thunderbird from Windows Home laptop to Windows Pro laptop

I have a new laptop and did a backup of my files on the older laptop (Windows Home) and restored them to the new laptop (Windows Pro). Then I installed Thunderbird on the… (read more)

I have a new laptop and did a backup of my files on the older laptop (Windows Home) and restored them to the new laptop (Windows Pro). Then I installed Thunderbird on the new laptop and I already had e-mails on it. But there are thousands of e-mails in the wrong folders.

The Windows Home has Thunderbird 128.10.oesr (32 bit) and the Windows Pro laptop has Thunderbird 128.9.2esr (64 bit). What should I do? Should I uninstall Thunderbird on the new laptop? Then what?

I need to do something with a profile folder, right? But what?

Please help.

It's a mess right now.

Asked by cjbbrussels1 6 days ago

Answered by cjbbrussels1 4 days ago

  • Solved

Create a mailing list

How do I create a new mailing list? I'm trying to follow the instructions here, but with the address book open, I don't have "mailing list" as an option under 'File' 'Ne… (read more)

How do I create a new mailing list? I'm trying to follow the instructions here, but with the address book open, I don't have "mailing list" as an option under 'File' 'New'. See screenshot attached.

https://support.mozilla.org/en-US/kb/how-create-and-use-mailing-lists-thunderbird

Thanks for your help.

Asked by Queenmab100 4 days ago

Answered by sfhowes 4 days ago

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Using iCloud on TB

TB keeps asking for my iCloud calendar and contacts username and pw. I enter both, using my iCloud app-specific pw, but they are not accepted. Any help much appreciated. … (read more)

TB keeps asking for my iCloud calendar and contacts username and pw. I enter both, using my iCloud app-specific pw, but they are not accepted. Any help much appreciated.

Asked by merrillcollett 5 days ago

Answered by merrillcollett 4 days ago

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After update 138.0.1 my profile is not "opening" emails

After update 138.0.1 my profile is not "opening" emails. I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either cl… (read more)

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

Asked by helder5 5 days ago

Answered by helder5 4 days ago

  • Solved

Thunderbird Headers taking too much space!

Headers are inconsequential, compared to the actual message content, I'm sure everybody will agree! But on Thunderbird, recently, the headers take up almost HALF of the … (read more)

Headers are inconsequential, compared to the actual message content, I'm sure everybody will agree!

But on Thunderbird, recently, the headers take up almost HALF of the available space on the screen!

I have tried everything to reduce the message headers to ONE LINE (that is all it needs) but nothing works!!!

Have a look at FoxMail (screenshot below)! Compare it with how my Thunderbird looks (screenshot below)!

These are actual screenshots of what my entire screen looks like, with Thunderbird and FoxMail.

Foxmail has clean, simple, one line headers, with the message body taking up the maximum viewable space on the page! Thunderbird is almost 50% WASTED screen space!!!!

BTW the add-on / extension "Compact Headers" does not seem to work with the latest versions of Thunderbird.

Thank You!

Asked by Canada Sam 5 days ago

Answered by Mapenzi 4 days ago

  • Solved

I've lost the message list display options icon!

I used to have an icon to change how the message list was displayed, and in particular it allowed me to sort emails into either threaded or unthreaded. It was next to the… (read more)

I used to have an icon to change how the message list was displayed, and in particular it allowed me to sort emails into either threaded or unthreaded. It was next to the icon used to select columns to display, in the top right corner of the pane. It's disappeared and I can't find out how to get it back - can anyone point me in the right direction?

Asked by jonathan.cawthra 5 days ago

Answered by Mapenzi 4 days ago

  • Solved

Email Signature not Appearing on Replies

Hello, I have settings set in account settings to apply signatures on replies and forwards, however it is not happening. What else can I change? Thanks, Taylor … (read more)

Hello,

I have settings set in account settings to apply signatures on replies and forwards, however it is not happening. What else can I change?

Thanks, Taylor

Asked by Taylor Dickinson 6 days ago

Answered by MarkRH 5 days ago

  • Solved

Is there a way to auto-reply once only per email address?

I've setup a filter rule to auto-reply to emails while I am on holidays and this works well. However, there are some businesses who will continue to have me on a cc list … (read more)

I've setup a filter rule to auto-reply to emails while I am on holidays and this works well. However, there are some businesses who will continue to have me on a cc list or in a team distribution list.

The idea is to only send an out of office reply once. I think Outlook does that from memory.

Is there a way to do it in Thunderbird or is this currently not do-able within the Thunderbird base product or via extension/addon?

Running Version 138.0.1 64bit.

Asked by laugher 6 days ago

Answered by Matt 5 days ago

  • Solved

Not getting all email from Earthlink on Thunderbird

Starting this morning, only one of my three Earthlink email addresses I have set up in Thunderbird is downloading email from the Earthlink POP server. I have verified th… (read more)

Starting this morning, only one of my three Earthlink email addresses I have set up in Thunderbird is downloading email from the Earthlink POP server. I have verified there are messages using the Earthlink app and web mail. It seems to contact only that one email address host and not the other two. It seems it is not even looking for messages to download on the other two. If I right click on the email account in the left bar and select, "Get Messages", nothing happens in the bottom status bar for those two, but the third shows it contacts the server. All worked fine just yesterday. I am running Windows 10 and Thunderbird Portable. I am using McAfee AV. What can I do to get those two email accounts to work with the server again? Thanks!

Asked by Avery Davis 5 days ago

Answered by Avery Davis 5 days ago