Showing questions tagged:

Thunderbird

I converted my old Outlook emails in to MBOX using the Syscurve conversion software, and then moved the MBOX file into my Local Folder for Thunderbird. When I open Thund… (read more)

I converted my old Outlook emails in to MBOX using the Syscurve conversion software, and then moved the MBOX file into my Local Folder for Thunderbird. When I open Thunderbird it sees the file, but does not see the folders or messages inside the file. The Local Folder has the following three files in it (plus the trash, etc.): output_20251127110416.mbox 4,194,310 kb output_20251127110416.mbox.msf 2 kb output_20251127110416.msf 2 kb Thunderbird shows the output_20251127110416.mbox in the Local Folder but says no messages found when I click on it. How do I get Thunderbird to see the mbox files?

Solved 28 308

Unable to send messages using Office 365 / Thunderbird for Linux

I installed Thunderbird and typed in my Office 365 email information to connect my account. Thunderbird found the correct IMAP settings, which I verified on Microsoft's w… (read more)

I installed Thunderbird and typed in my Office 365 email information to connect my account. Thunderbird found the correct IMAP settings, which I verified on Microsoft's website. It proceeds to open a browser so I can authenticate my account. After that succeeds it starts downloading all of my messages & folders. I thought everything went fine until I attempted to send a message. I get the following error:

Login to server smtp.office365.com with username me@mydomain.com has failed.

It gives me the option to enter a new password, which doesn't make sense since it's oAuth2 but I created an app password to see if that would work, and it didn't. The only other options are cancel & retry which don't help either.

I thought maybe something went wrong with the authentication process so I uninstalled thunderbird and started again with the same results. I've tried many other server settings, but nothing works, so I'm here.

Current Settings:

Server Name: smtp.office365.com User Name: me@mydomain.com Authentication Method: oAuth2 Security: STARTTLS Port: 587

I've tried: Using Port 465 / SSL/TLS Using Port 465 / STARTLS Using Port 587 / SSL/TLS Changing Auth method to Normal Password and then using app-specific password. Uninstall / Resintsall

One final thing to note: I followed the same process with my fastmail.com account, which worked flawlessly. I can send & receive fine.

Solved Archived 28 288

Need to import multiple .EML file into TB 115.10 using no extension

This is second request (can't find the first). I need to import multiple (bookoo) .EML files into TB 115.10 to later move into "folders". Several weeks ago I somehow fou… (read more)

This is second request (can't find the first). I need to import multiple (bookoo) .EML files into TB 115.10 to later move into "folders". Several weeks ago I somehow found someway to import a single .EML file (downloaded from an old ISP) into TB -- and then got busy with other projects -- and now cannot figure how I did it. I did not use an extension (ImportExportTools NG) -- just the native tools in TB 115.10. If anyone is familiar with importing EML files -- sure would appreciate suggestions. Thanks.

Solved Archived 27 490

Mails Orange effacés par erreur

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la pou… (read more)

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la poubelle mais ils restent désespérément vides des mails qu'ils contenaient. Est-il possible de les récupérer malgré tout svp ?

Archived 27 191

Emails Not Showing On The Right Panel

Hi I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS. I have been using ThunderBird for a very long time. I have been experiencing an issue … (read more)

Hi

 I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS.  I have been using ThunderBird for a very long time.  I have been experiencing an issue which, unfortunately, seems to come and go.  I am experiencing this issue on 2 separate physical computers.  How can I restore the list of emails under any account when they are not visible?
 This is very troubling ...

Robert

Solved Archived 27 63

How to restore menu in message header?

There used to be a menu in the message header (lower right of screen) that included viewing the message source. I accidentally deleted it and cannot find how to restore i… (read more)

There used to be a menu in the message header (lower right of screen) that included viewing the message source. I accidentally deleted it and cannot find how to restore it. I have looked through the Config editor and main menus and cannot find an option.

Solved Archived 27 300

Layout problem, can't find the menu tab to change layout of my email

I'm working in Windows 11 on my PC and can't find the menu tab to change layout of my email. The only instructions I see were posted ibn 2017. Why is this so difficult?… (read more)

I'm working in Windows 11 on my PC and can't find the menu tab to change layout of my email. The only instructions I see were posted ibn 2017. Why is this so difficult?

Archived 27 66

subfolders are not fetched

To my new computer Thunderbird has just fetched the INBOX-mails from the IMAP-server, not my many subfolders, not the SENT-folder, not the SPAM-folder. This has previous… (read more)

To my new computer Thunderbird has just fetched the INBOX-mails from the IMAP-server, not my many subfolders, not the SENT-folder, not the SPAM-folder. This has previously worked when I changed to a new computer. How do I get Thunderbird to transfer these mails.

Solved Archived 27 286

yahoo login popup with Thunderbird 147 - "something went wrong"

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a differen… (read more)

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards

Open 27 353

TB 115.18.0 can not connect to the provider "pop.hispeed.ch" - get message "timed out" (win7)

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal… (read more)

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Archived 27 180

Spinning wheel

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first… (read more)

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first 6-9 months, but over recent months the spinning wheel has appeared more and more frequently while I'm trying to read mail, answer mail, scroll through messages, etc., etc. Now it comes up every few minutes and delays me doing anything for about 15-30 seconds at a time. It's really frustrating. I recently ran Onyx, which was designed to clear cache, etc and make everything run smoothly. But the only program it required me to quit before it started was Thunderbird. Is there some cache or something I need to clear on a (semi-) regular basis to keep it working at a reasonable speed without this godforsaken spinning wheel interrupting everything? Thanks for any/all your help.

Solved Archived 27 296

I want a confirmation prompt after clicking "Send"

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when us… (read more)

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when using the Send button? Is there any way to make TB do that?

I set TB to run a spell check before sending, and that gives me an opportunity to cancel the Send operation. But it only works if the email contains a misspelling.

Thank you.

Archived 26 231

today thunderbird stopped downloading messages from the mail server (win10)

hi all today thunderbird stopped downloading messages from the mail server a manual d/load doesn`t do anything the mail is backed up on the server & i can`t get a … (read more)

hi all today thunderbird stopped downloading messages from the mail server

a manual d/load doesn`t do anything

the mail is backed up on the server & i can`t get a d/load to happen ( manual or auto)

how to auto- clear the server so i don`t keep getting maibox full messages or is this the inbox on my computer that the message refers to

i keep deleting the junk files

Solved Archived 26 366

I can not send out emails from Thunderbird.

I can not send out emails from Thunderbird. I get the following message "Sending of the message failed. The message could not be sent because the connection to Outgoing … (read more)

I can not send out emails from Thunderbird. I get the following message "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.xxxx.ca timed out. Try again." I have not been able to find an answer to this problem. I hope you can help. Please note I am a Senior so please be patient with me. Thanks, Al

Solved Archived 26 150

help with thunderbird crashing with overclocked Raptor CPU, Intel family 6 model 183 stepping 1. Cause: overclocking

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention… (read more)

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention since the reboot was quick. But now in December I am losing work and it is a major problem. I've had 30 crashes in Dec and 21 in the past week. I have only 3 add ons and they have not changed, and a Copernic connector. I disable the Copernic connector and it didn't help. I have the same 140.6 on my Surface Go with the same add ons, except for Copernic and it runs fine. On both PCs I use Malewarebytes and WinDef. I have put exclusions for them in their setups. Even with MBAM completely disabled I've still had crashes.

I cleared the Cache and no help. I've even had occasional crashes in Troubleshooting mode. Here are my last 5 crash IDs

bp-070bf941-4e8b-41a3-8b84-3e3440251224 bp-a936f7c2-9ee3-4c38-b304-dab830251224 bp-8be9cf9e-8f2f-49bb-95cf-47e780251224 bp-12f8fc2c-c505-40f0-8c67-44b730251224 bp-9013fb78-086c-4327-9de8-62db30251223

Interestingly I’m also experiencing crashes with Firefox, especially ChatGPT. I cleared the ChatGPT history and that helped but did not solve the problem. I cleared the Firefox cache and in troubleshoot mode still have issues.

Otherwise my win11 PC seems to be working fine. I’ve run chkdsk and all is ok. Also scannow is ok.

Is my next step a profile rebuild?

Solved 26 362