Showing questions tagged:

2 Local Folders & 1 Local Folders1

Hi, I have 2 Local Folders and an additional Local Folders1 folder. I need tol remove two of them so my Msg Filters work properly. Do I need to edit an additional file … (read more)

Hi, I have 2 Local Folders and an additional Local Folders1 folder. I need tol remove two of them so my Msg Filters work properly. Do I need to edit an additional file inn my Proffile folder? Need some guidance please. Am I not following rules and guidelines? Thanks

Disabled in a nursing home.

Open 1

make Inbox show "Headers"

Running "Mozilla Thunderbird v115.18.0 (64-bit)" on my Windows 7 laptop. I want the Inbox to display "Headers" such as "Date", "Size", etc. But I cannot seem to make this… (read more)

Running "Mozilla Thunderbird v115.18.0 (64-bit)" on my Windows 7 laptop. I want the Inbox to display "Headers" such as "Date", "Size", etc. But I cannot seem to make this happen. Please help me. Thank you, Ron

Open 1

Connection problem with IMAP mail.fr and thunderbird (ubuntu)

hello everybody thank you for your help i have a connection problem between thunderbird (ubuntu 26.04) and my email provider mail.fr. When i open thunderbird the followin… (read more)

hello everybody thank you for your help i have a connection problem between thunderbird (ubuntu 26.04) and my email provider mail.fr. When i open thunderbird the following message appears "unable to connect to imap mail.fr".

But I have a second computer also under linux 26.04 which has no problem. The installation is the same, automatic.

So I don't understand why this connection is not made. I checked the passwords, the connection timeout, I redid the thunderbird installation, I recreated the email account mail.fr...

I don't understand. If anyone has an idea, a tip, I'm all for it. The problem does not come from mail.fr, because I access my emails on their site without any problem.

thank you in advance for your help jmb

Open 1

I can't retieve my emails after uograding to the latest thunderbird version

I upgraded my 2012 macbook pro to the latest version of thunderbird and I can not get my emails. I am running os10.15.8 Every time I try to get messages a yahoo page open… (read more)

I upgraded my 2012 macbook pro to the latest version of thunderbird and I can not get my emails. I am running os10.15.8 Every time I try to get messages a yahoo page opens up and wants me to sign into my yahoo account. I can't get rid of the yahoo page it just keeps reopening again and again. Everything was working fine until I upgraded thunderbird to 153.0.3esr. My other mac that has not been upgraded can still get my emails.

Is it possible to go back to the prior versions of thunderbird or make this new version work with my mac?

Open 1

Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions

Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions This is a follow-up to my previous support requests regarding two ongoing problems … (read more)

Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions

This is a follow-up to my previous support requests regarding two ongoing problems that significantly impact daily usability.

Column Settings I manage multiple accounts, and my preferred column layout is: Starred, Read Status, Attachment, Subject, From, and Date/Time. I do not use Threads, Correspondents, or Spam Status columns. Despite setting these preferences repeatedly, Thunderbird fails to retain them. Every day I must spend time reconfiguring columns across some or all of my accounts — the state varies unpredictably from one session to the next. This is a persistent, daily frustration that costs meaningful time. Most other major email clients save and reliably maintain column preferences. I'd expect Thunderbird to do the same.

Folder Panel Layout Two problems occur regularly when Thunderbird loads:

Folder order — Standard system folders (Inbox, Sent, Drafts, All Mail, Trash, Spam) should appear at the top of each account. Instead, Sent, All Mail, Trash, and/or Spam are frequently scattered among custom folders, with no apparent consistency.

Folder expansion — Most or all folders load in an expanded state, exposing every nested sub-folder regardless of whether they contain unread mail. This creates unnecessary visual clutter and requires manual collapsing each session.

Again, this behavior is uncommon in other widely-used email clients. Summary These are not one-time glitches — they recur daily and represent a significant usability gap. I'd appreciate confirmation that these are known issues being tracked, or guidance on a reliable fix. Reformatting the interface every morning is not a reasonable expectation for users.

Open 10 10

Subscribe function inert

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla default… (read more)

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla defaults or AOL Mail flow-down folders.. From what I read, like a number of folks have simila or nearly similar duplicate Trash/Deleted Items, Sent/Sent Items & two labeled Drafts, albeit one's properties identify it differenet from its Drafts label as Draft (singular) while the other's properties identify it as labeled, Drafts.

For a cleaner Folder List appearance, I wish to hide the unused folders from the Foder List, I have the desired Sent, Drafts & Trash folder desitnations mapped in the TB Server settings, etc. (I assume there is only one avenue for this), thinking the unused foldes would then be available to be hidden. However, deselecting unwanted folders in Subscribe has never done anything, to any folder. When I return to the Subscribe window again, the deselected folders have been reselected.

I've seen a lot of messages here with many different suggesed remedies, but haven't found any one yet that was reported as being successful. Is there one?

Matt

Open 5

Thunderbird 153.0.3 – Clickable HTML Signature Image Not Working

Thunderbird version: 153.0.3 (64-bit), Meadow, release channel, fully up to date. I can successfully insert my local PNG into a composed HTML email, tick “Attach this ima… (read more)

Thunderbird version: 153.0.3 (64-bit), Meadow, release channel, fully up to date.

I can successfully insert my local PNG into a composed HTML email, tick “Attach this image to the message,” and add a hyperlink to the image. The hyperlink works when the email is sent.

The problem occurs when trying to use this permanently as the account signature. HTML signatures I've tried either lose the image, show a broken-image icon, or fail to preserve the clickable image when used automatically.

I have also tested an HTML signature using a local file:///C:/... image reference, which produces a broken-image icon in Thunderbird.

I do not want to host the image remotely. I want the PNG embedded in the HTML/signature and sent with each email.

Can you confirm the correct method specifically for Thunderbird 153.0.3 on Windows, and whether there is a current issue with embedded/Base64 images or clickable image signatures in this version?

Open 3

Danger associated with preserving Yahoo mails

I have been trying to archive my 25 years of Yahoo mail before they delete most of it. I thought I had it done. Now I have had to start again. Did you know that setting T… (read more)

I have been trying to archive my 25 years of Yahoo mail before they delete most of it. I thought I had it done. Now I have had to start again. Did you know that setting Thunderbird to ISAM download all your emails will only get the first 10,000 of any folder with more than that in it? Yes indeed, so it seems. We have to set the yahoo download server to the 'export' server. prefix the existing name with 'export'.

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I am locked out of my yahoo accounts now. And the attempts I made earlier to delete stuff to make room have deleted stuff that never got downloaded/archived because from a folder with more than 10,000. That's how it goes. Just thought I'd warn anyone who might be as unknowing as I was. I took advice to the contrary and believed it.

Open 3

I can add an account on Thunderbird, but how do I delete an account that I no longer use?

I have an email account on Thunderbird that I no longer use that I want to delete that account. I can very easily add an account to Thunderbird, but I can't seem to find … (read more)

I have an email account on Thunderbird that I no longer use that I want to delete that account. I can very easily add an account to Thunderbird, but I can't seem to find any way to delete one. Is it even possible to delete an account?

Open 1

Unable to send messages

I can receive but not send messages, this has been going on for over a month now. I've tried several times to fix this but unable to correct it. The first error message p… (read more)

I can receive but not send messages, this has been going on for over a month now. I've tried several times to fix this but unable to correct it. The first error message prompted me to check password which I did. It worked for a few days, then it didn't. Checked with my IP to make sure I have the right port number and security settings: Port: 587, SSL/TLS. Started getting other error messages... this one is the latest: The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net was lost in the middle of the transaction. Try Again).

I'm on Macbook Air (Sierra 10.12.6). Using Thunderbird (115.18.0 (64-bit), says it's up to date. I've attached the last two messages and a snap shot of my smpt settings. My brain is fried from trying to figure this. I'm also wondering, if my OS software no longer supports this version. Any help would be greatly appreciated.

Open 1

When I installed a newer version of Thunderbird I lost all my email Addresses

I updated t the latest version of Thunderbird but since then none of my email addresses were changed with the update. Tried all the advice on line but still can't retriev… (read more)

I updated t the latest version of Thunderbird but since then none of my email addresses were changed with the update. Tried all the advice on line but still can't retrieve my saved email addresses from the inbox and sent box

Open 13

Cannot send or receive email in thunderbird

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the c… (read more)

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the connection was refused". When trying to send a m,message I get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." No settings were changed and everything was fine when I put the computer to sleep. This happens on both a Win 7 and 11 machine Email is a Time Warner (now Spectrum) Road Runner account (twc.com). Spent an hour with Spectrum, and they say this is a third party (Thunderbird) issue. A friend has the same setup, and is having the same problems that started at the same time. Win 11 version 150.02 Win 7 115.18.0 (latest available for win 7)

Appreciate any help....
Open 6 90