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  • Solved

Recovering from HDD crash, looking for Thunderbird SENT emails

I'm recovering from a HDD crash that damaged the boot sector only, my files were unharmed. I am/was using Thunderbird. My Roadrunner IN BOUND e-mails were saved on the Ro… (read more)

I'm recovering from a HDD crash that damaged the boot sector only, my files were unharmed. I am/was using Thunderbird. My Roadrunner IN BOUND e-mails were saved on the Roadrunner servers and successfully downloaded to the new Thunderbird client installed on my new hard drive. But none of my SENT e-mails were stored by Roadrunner.

I want to find my old HDD file of SENT e-mails only and move it to my new drive so they'll load in my new Thunderbird. Roadrunner support said they should be on my old HDD but because my old Thunderbird settings were in POP while my new Thunderbird is in IMAP, the file may not be compatible. Of course they gave me incorrect settings also, so not sure if that's accurate.

Regardless, even if incompatible, I want to have some way to access my old sent e-mails for tax and other purposes.

Please help!

Thanks Theo

Asked by tchen002 1 day ago

Answered by david 12 hours ago

  • Solved

Adding remote address book in Thunderbird

I just installed Thunderbird on a new computer. I hadn't used Thunderbird in some time. I can't seem to add ANY remote address books. There is an option to add an addr… (read more)

I just installed Thunderbird on a new computer. I hadn't used Thunderbird in some time. I can't seem to add ANY remote address books. There is an option to add an address book account. When I click on it, I get a dialogue box which lists several options which get highlighted whenever I mouse over then, however, when I click on ANY of the options, nothing happens.

How, then, can I add a CardDav address book to this?

Asked by ArekS 9 hours ago

Answered by sfhowes 6 hours ago

  • Solved

Message Layout "changed"

(This is embarrassing.) The first screenshot shows how I've been viewing messages. Today I tried some of the View option. Now I have what shows in the second screensho… (read more)

(This is embarrassing.)

The first screenshot shows how I've been viewing messages.

Today I tried some of the View option.

Now I have what shows in the second screenshot.

I've tried every View combination, but I can't get back to the way I had it! 😣

Would appreciate some help, please.

Asked by Kami Scott 8 hours ago

Answered by Kami Scott 8 hours ago

  • Solved

New Message Button Does Not Work On TB v.140.0.1esr Local Folders

[I am starting a new post because I was replying to someone else's post and it stopped working.] After updating to TB v.140.0esr (then just now updating to v.140.0.1esr)… (read more)

[I am starting a new post because I was replying to someone else's post and it stopped working.]

After updating to TB v.140.0esr (then just now updating to v.140.0.1esr) from v.128esr, I cannot compose a new message in any Local Folders or my main virtual inbox. The +New Message button is there, but clicking it does nothing. It was working for over a decade before this.

However, going into the normal account folder inboxes DOES allow me to click the "+New Message" button and start/compose a new message.

I can still reply to messages in the local and virtual folders, just not start a new message.

I have tried disabling all security software. No luck.

I have ran Help > Troubleshoot mode with no addons. No luck.

When I create a new folder under Local Folders, clicking New Message still does nothing while in that new folder. But if I move that new folder to an existing email account, then go to the new folder, clicking New Message works correctly.

I am on Windows 10. I did use the addon Manually Sort Folders in the past, but not recently.

I ran the Check Error Console (ctrl+shift+J) on TB v.140.0esr. Here is the paste:


1752107893534 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. background.html WebExtensions: Import modules with new 'ChromeUtils.importESModule' implementation.js:34 Hello there, I'm BorderColors-D! background.js:11:9 CopySent2Current: 3.39 on Thunderbird 140.0 Received: pong

1.0.9 background.js:141:33 no migration CardBookXULNotifyListener.js:600:13 TypeError: can't access property "document", currentWindow is null implementation.js:568:15 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing locales: An unexpected property was found in the WebExtension manifest. 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing chrome_injectors: An unexpected property was found in the WebExtension manifest. New compose tab 5 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 5 styleswitcher.js:45:13 New compose tab 6 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 6


Asked by bigcat 1 day ago

Answered by bigcat 12 hours ago

  • Solved

Thunderbird suddenly stopped accessing my att email account. Automatic set up of the account fails.

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show t… (read more)

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show the results of attempts to re-establish the account and the resulting error messages. It appears that the server settings need tweaking, since the user name and password are those I use to log in successfully to the att account with both Firefox and my iPhone. Thank you, Vince K.

Asked by Vince Kaye 11 hours ago

Answered by sfhowes 10 hours ago

  • Solved

Issues with Send Later Add-On

I recently added the Send Later add-on, but, when I click on the "Send Later" button, a pop-up briefly appears for a fraction of a second and then disappears. Is there an… (read more)

I recently added the Send Later add-on, but, when I click on the "Send Later" button, a pop-up briefly appears for a fraction of a second and then disappears. Is there any solution to this? Thank you in advance.

Asked by ezequielm 12 hours ago

Answered by david 12 hours ago

  • Solved

Trying to recover lost emails.

I have an email account with BlueHost, which also hosts my web domain. A couple weeks ago I stopped receiving emails and contacted BlueHost tech support. The agent had no… (read more)

I have an email account with BlueHost, which also hosts my web domain. A couple weeks ago I stopped receiving emails and contacted BlueHost tech support. The agent had no clue why I wasn't receiving email. She said "Can you please click on acocunt actions and remove the account and re-addd it. [sic]" I did that, and I was again able to receive emails. But then all my old emails -- sent and received -- had disappeared. BlueHost was able to restore my Inbox emails back to May 19, but was not able to recover any Sent emails. I have a backup of my Thunderbird directory from April, but would like to recover all of my old emails, which apparently still exist because my current Thunderbird Profiles directory contains files corresponding to deleted email folders. For example, my Inbox had a subfolder -- call it ABC -- that was deleted and is no longer visible in my Inbox, but I can find files ABC (no extension) and ABC.msf in my Inbox.sbd folder. My Sent.sbd folder also contains files ABC and ABC.msf. These folders are in C:\Users\aaa\AppData\Roaming\Thunderbird\Profiles\aaa.default\Mail\mail.aaa.com (with "aaa" representing my personal identifiers). mail.aaa.com contains files Inbox, Inbox.msf, Sent, and Sent.msf, which seem to contain my old emails. (Inbox is 132,151 KB and Sent is 289,829 KB, and the file dates are from a couple weeks ago, when I removed and re-added the email account.)

Is there a way that I can recover the old emails?

Asked by Ken Johnson 22 hours ago

Answered by david 14 hours ago

  • Solved

Where is Thunderbird installed

I am trying to find the Thunderbird app so I can bypass SurfShack VPN The latest version of Thunderbird is installed and working but I can't find the executable SurfShac… (read more)

I am trying to find the Thunderbird app so I can bypass SurfShack VPN The latest version of Thunderbird is installed and working but I can't find the executable SurfShack does not show Thunderbird as an application it can bypass

Asked by bob53 1 day ago

Answered by david 12 hours ago

  • Solved

Message Filters not moving emails anymore

Hello, I usually redirect incoming email automatically to custom local subfolders (POP account). Today I noticed that, since october 2024, my Message Filters started cop… (read more)

Hello, I usually redirect incoming email automatically to custom local subfolders (POP account).

Today I noticed that, since october 2024, my Message Filters started copying emails, instead of moving them, despite the still-correct instruction. So I'm left with a bunch of duplicates.

Does anyone know how to fix this bug?

Asked by phaolo 2 days ago

Answered by phaolo 1 day ago

  • Solved

autocomplete addresses in Thunderbird 140 mac

I just installed Thunderbird 140 for mac and it seems that it does not see the macos address book. Therefore the addresses do not auto complete when writing a new email. … (read more)

I just installed Thunderbird 140 for mac and it seems that it does not see the macos address book. Therefore the addresses do not auto complete when writing a new email.

Asked by GéraldT 1 day ago

Answered by Mapenzi 1 day ago

  • Solved

thunderbird won't 'see' profiles

I was following instructions for the problem of some task bar icons showing as grey boxes. Still have that problem plus added the problem that thunderbird launches with t… (read more)

I was following instructions for the problem of some task bar icons showing as grey boxes. Still have that problem plus added the problem that thunderbird launches with the setup accounts dialogue page. The 'help>troubleshooting information>profile file location' reveals the correct profiles that have been updated to the hour before I caused the problem. I have saved the '...roaming/thunderbird folder to an external SSD, and made a new new thunderbird installation following the instructions for moving files to a new computer. Problem persists. Thunderbird will not 'see' the profiles therefore I cannot see my emails.

Asked by mail1780 2 days ago

Answered by Mapenzi 1 day ago

  • Solved

Setting up my existing email address

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configu… (read more)

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configuration, username, or password."

I have a Mac and have been using Apple Mail. I'm not sure what to do next. I was able to open my Apple account, but that password does not appear to work.

Any suggestions as to what I'm doing wrong and how to fix it?

Thanks

<redacted>@icloud.com

Asked by jayoung3 3 days ago

Answered by david 1 day ago

  • Solved

Destination of Local folders for transfer

I installed Thunderbird on a new Windows 11 desktop. I thought that I did the all the correct things for transferring my local folders. On the portable hard drive I can s… (read more)

I installed Thunderbird on a new Windows 11 desktop. I thought that I did the all the correct things for transferring my local folders. On the portable hard drive I can see the *.msf files. But when I copy them to the new computer they don't show up when Thunderbird launches. I copied them the same folder as on my old desktop. I even tried different folders on the destination desktop to no avail.

So I'll just ask, where should the *.msf files reside?

TIA.

Asked by dlwilliams15 3 days ago

Answered by david 3 days ago

  • Solved

Comment (not question) about spam mail

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderb… (read more)

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Asked by Kami Scott 2 months ago

Answered by Toad-Hall 2 months ago

  • Solved

incoming emails

When i have read a incoming email the next time i open my email account the email is gone and i cannot find it anywhere... why... i have check my setting Regards Ed … (read more)

When i have read a incoming email the next time i open my email account the email is gone and i cannot find it anywhere... why... i have check my setting Regards Ed

Asked by eddya1 2 days ago

Answered by Wayne Mery 2 days ago