Showing questions tagged: Show all questions

Uninstalled/Reinstalled Firefox with Sync on - Did not save settings or pinned tabs

Last night, I uninstalled Firefox and reinstalled it again this morning. I have sync on with my account, but my pinned tabs are COMPLETELY missing all together and a few … (read more)

Last night, I uninstalled Firefox and reinstalled it again this morning. I have sync on with my account, but my pinned tabs are COMPLETELY missing all together and a few settings I had were undone for some reason. I feel absolutely sick right now because I thought everything was supposed to come back once I signed into my account, but it didn't. Syncing pinned tabs was not a listed option in Sync, so I assumed it was just an automatic thing it would do either way. Absolutely any help at all on any level would be so deeply appreciated. I just want my stuff back. Thank you so much in advance.

Asked by Raven-chan 1 month ago

Web site not opening.

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open the… (read more)

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open these websites. I have been a Firefox user for many years and never had this problem. I an using Windows 11 64 bit.

Please help!

Charles Simonet

Asked by chasim 3 weeks ago

Unable to send Web Forms

Hello, I'm having an issue where I am unable to submit web forms when using Firefox ? I click the send or submit button but nothing happens, is this possibly a cap… (read more)

Hello,

I'm having an issue where I am unable to submit web forms when using Firefox ? I click the send or submit button but nothing happens, is this possibly a captcha issue ?

Regards, Dave Marks

Asked by dave.marks 1 month ago

Using Private Browsing to reach Social Security website

I use Mozzila Firefox private browsing to connect to my bank account and the Social Security website. Social Security changed their website during the last year to use t… (read more)

I use Mozzila Firefox private browsing to connect to my bank account and the Social Security website. Social Security changed their website during the last year to use three outside vendors to check/confirm logon credentials. I use the ID.Me one mostly. So I go to the Social Security website and push the Login button. The website then displays the the three vendors and pick ID.Me. Once you've made your selection, you go to a notification page that says, you are leaving the Social Security page, "go back" or "yes". When I pick "yes", the computer always locks up. I have never had this clear up. The only way to proceed is to long press the On/Off button to do a hard reset.

I have an older Acer computer, Aspire 7, and it is running Windows 11. I can reach the Social Security if I use the Duck, Duck, Go web browser.

Have you seen this problem before or has it been previously reported? Is there a fix available?

Rob S99

Asked by Rob S99 1 month ago

  • Solved

Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (read more)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark 1 month ago

Answered by Paul 1 month ago

  • Solved

Cannot Copy a file in VSCode (in Home Assistant) open in Firefox

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the… (read more)

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the browser's clipboard. Please make sure you have granted access for this website to read from the clipboard." "Learn More" links to https://code.visualstudio.com/docs/remote/codespaces#_how-do-i-allow-vs-code-to-access-my-clipboard-for-reading and the "How do I allow VS Code to access my clipboard for reading?" section. But I cannot find similar settings in Firefox's Settings menu.

Any suggestions please on how to resolve this? I'm sure I used ~ a year back to be able to Copy a file ok in VSCode on Firefox. Thank you.

Asked by IanBJones 2 months ago

Answered by jscher2000 - Support Volunteer 1 month ago

Copy bookmarks

Hello I have problem with my account and copies of bookparks and passwords. I have account, and i had synhronizated all of my bookmarks and password. Unfortunatly i had p… (read more)

Hello I have problem with my account and copies of bookparks and passwords. I have account, and i had synhronizated all of my bookmarks and password. Unfortunatly i had problem with my coputer and i must reinstall the oparating system (Windows). After that, I logged again but I don't have any copies of bookmarks nad passwords. Is it possible to get a coppy of my old account (before 13.01) if you have it on your servers ?

Asked by Maciej Walczak 1 month ago

Stupidity

I accidentally Uninstalled my Firefox(don't ask). So I reinstalled it. How do I get the info from my old installation into my new installation? I don't have the sign in i… (read more)

I accidentally Uninstalled my Firefox(don't ask). So I reinstalled it. How do I get the info from my old installation into my new installation? I don't have the sign in info for my old installation as that where it was saved.

Asked by Ingrid 1 month ago

Last reply by Ingrid 4 weeks ago

Sync / Recover History from Profile

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get … (read more)

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get my browsing history from the past two weeks over to the restored profile.

Some options I thought about: and for clarity, the newer but bad profile is still loadable, I've mainly lost all my extension settings and stored data

  • Is there any tool that would sync the entries from the newer/bad profile to the older/good profile?
  • If I restore the older/good profile, would FF Sync just add back in the newer entries -- which presumably it has saved in it's system over the past two weeks?
  • I believe the places.sqlite" file from the newer/bad profile is still intact. Should I just copy that to the older/bad profile?

Asked by CWeinhofer 3 weeks ago

Last reply by CWeinhofer 1 week ago

Please Help I lost my all things because of this shit firefox browser 😭😭

Sir Yesterday Night I opened firefox after that I saw theres nothing showing also I haven 2fa on my discord account Now I lost it please help me to recover I also have f… (read more)

Sir Yesterday Night I opened firefox after that I saw theres nothing showing also I haven 2fa on my discord account Now I lost it please help me to recover I also have firefox backup in a zip file please help 😭😭

For Email - godthunder142@gmail.com

Asked by Thunder god 1 week ago

Last reply by markwarner22 1 week ago

Firefox not recognizing that Number Lock is on

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never e… (read more)

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never equal 0.

I have to got into another program and type numbers there to get it to work. But it doesn't last. I hate it when I'm trying to do something quick and I have to fight with something that I should NEVER have to fight with.

How to I get Firefox to ALWAYS recognize that Number Lock is on when it is on?

Asked by vkk4 1 month ago

Last reply by cor-el 1 month ago

lost save password,bookmarks, and addon

Hello I installed Windows some time ago, after that when I installed Firefox and added my account to it, none of my data was there, even though I had backed up a lot of p… (read more)

Hello I installed Windows some time ago, after that when I installed Firefox and added my account to it, none of my data was there, even though I had backed up a lot of passwords, bookmarks and add-ons. Now I have to check if I have any data. Syncing is not happening. Please check my account and help me recover my data.

Thank you very much.

Asked by Saad Awan 1 month ago

Last reply by Saad Awan 1 month ago

I had to change to Comcast e-mail and have lost my ability to receive e-mail in firefox.

I believe I need to change the password in the Firefox setting to upload from Comcast. Help me please. If you have the ability to open a chat line it would be helpfull.… (read more)

I believe I need to change the password in the Firefox setting to upload from Comcast. Help me please. If you have the ability to open a chat line it would be helpfull. There is no warning from Comcast e-mail so I have to periodically open it to see if I have any new e-mail.

Asked by wbrakey 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago