Showing questions tagged: Show all questions

Firefox sync is empty after system reinstall

Hi. This is quite similar problem to mine: https://www.reddit.com/r/firefox/comments/szmlim/firefox_sync_is_empty_blank_after_fresh_windows/ Long story short: my compute… (read more)

Hi.

This is quite similar problem to mine: https://www.reddit.com/r/firefox/comments/szmlim/firefox_sync_is_empty_blank_after_fresh_windows/

Long story short: my computer crashed. I'm using Linux, and some lib package files got wiped along the way. Anyways, I checked I have nothing important locally and installed a fresh system, because I have everything in the cloud and don't care about my local files.

In my new Garuda Linux I opened Firefox, tried to log in. It asked me to confirm by email. I confirmed the code. It said it's wrong. I tried again. It said it was wrong again. Okay, I returned the password and got a new one. It synced... and I have no bookmarks, no settings, nothing. What the hell, how do I get them back?

This is the first time I get this issue. In the past the same situation with reinstall happened to me, too. All data was always safe in the sync. I really need all my bookmarks back, please help.

I could not find any useful info in the sync settings.

Asked by marfa.dontsova 2 hours ago

Last reply by jonzn4SUSE 1 hour ago

How do I get my sync data restored to a previous state? Firefox has a programming issue and I need a staff member from there to help me...

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it … (read more)

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it brings up the "close xx" tabs window. Then when I reopen firefox I can click history>restore previous session. Anyways I closed regular firefox.. because a friend of mine wanted to look up something but not interfere with my open tabs so we opened firefox private browsing.. thinking it wouldn't interfere with normal firefox... Yet when I went back to normal firefox and tried to go to history>restore previous session it was grayed out. So how do I get a hold of Mozilla to restore my account and stuff to 12/01/2022 at around 3am CST? Also how do I let them know that firefox private browsing has this issue with messing up open tabs in non-private browsing firefox? This is severely annoying and disappointing. I have tabs open for a reason and they should all stay there until I close them. But now they're gone and I wish to have them back. So if someone could let me know how to get a hold of a Mozilla/firefox staff member so they can revert my account that would be awesome. Just to be clear I was able to replicate the issue by having a few tabs open in normal firefox and then closing it.. then opening private browsing firefox and closing it. You should be able to go to history>restore previous session in normal firefox to be able to get your tabs back.. but are unable to do so after opening and closing private browsing firefox. Why is this? I thought they were separate and shouldn't interfere with each other in this way?

Asked by Brad 2 days ago

Last reply by Dropa 13 hours ago

error when adding a new mobile device

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account. Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0 MacBookPro: MacOS Ventura Version 13.0.1 (22A4… (read more)

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account.

Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0

MacBookPro: MacOS Ventura Version 13.0.1 (22A400) Firefox: 107.0.1 (64-bit)

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Asked by thrylos_core 1 day ago

two firefox accounts with the same ID

I use firefox on a new laptop, when I trying to sync the data, it asks me to create new account. I input my existed firefox account "sofia.jie.meng@gmail.com" , then it l… (read more)

I use firefox on a new laptop, when I trying to sync the data, it asks me to create new account. I input my existed firefox account "sofia.jie.meng@gmail.com" , then it let me create a new account. In this new account I cannot get any date saved previously.

Seems like I have two accounts with the same email address "sofia.jie.meng@gmail.com", now I'm not able to sync my data on my new laptop.

when I login on my new laptop, there's nothing synced

Asked by sofia.jie.meng 1 day ago

No QR code option showing in Android Firefox sync

I want to sync my new laptop to Firefox on my Android mobile. I am asked to: 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync… (read more)

I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

moving from Mac to Windows doesn't restore bookmars

Hello all, I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried onl… (read more)

Hello all,

I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried online solutions without any success, any suggestions how to recover all my data?

Thank you

Asked by Andres 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox sync didn't work

I just set up firefox sync with my home computer in order to transfer my settings,etc to my work computer, but when I logged in at work and tried to sync it just kept all… (read more)

I just set up firefox sync with my home computer in order to transfer my settings,etc to my work computer, but when I logged in at work and tried to sync it just kept all my work computer settings the same as they were before.

Asked by yoceph.takif 2 days ago

Last reply by Dropa 1 day ago

[email-removed]

greetings, Mozilla Firefox, we've been fighting with a lie for two years now, what's going on, it's just written, not responding, it can be solved, that's more (email add… (read more)

greetings, Mozilla Firefox, we've been fighting with a lie for two years now, what's going on, it's just written, not responding, it can be solved, that's more

(email address /phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by fehimkljajic 2 days ago

Last reply by Paul 2 days ago

  • Solved

Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 2 days ago

Answered by cor-el 2 days ago

  • Solved

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 3 days ago

Answered by Robin 3 days ago

Firefox Account - How to STOP making new "service" device entries

I do a lot of OS switching - I test various Linux distros on my 5 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Ac… (read more)

I do a lot of OS switching - I test various Linux distros on my 5 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P

This has bugged my off and on for a long time but I have mostly ignored the issue ... until last week I discovered I had like 20 some odd devices on my account -- going back 2 years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync ... especially since I use FF for testing and the shouldnt be that much in each 'sync' device ...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - a few FF releases in the past I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

Asked by Bill Jones 1 month ago

Last reply by cor-el 3 days ago

Syncing everything, but nothing's appeared

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (book… (read more)

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (bookmarks, history, open tabs, logins & passwords, add-ons, and settings).

Although sync appears to have finished I do not see any of my stuff, the theme remains unchanged, there are no add-ons, the bookmarks toolbars are empty, and there are no saved passwords.

What's going on and how do I fix it?

Asked by tim_regan82 3 days ago

Last reply by jonzn4SUSE 3 days ago

Advanced panel,what is that?

I want to log in Tanki online games but not working...asking me to search Advanced panel. I dont know what is that...have HP 620 with Windows XP inside...thanks anyway...… (read more)

I want to log in Tanki online games but not working...asking me to search Advanced panel. I dont know what is that...have HP 620 with Windows XP inside...thanks anyway...(:-())

Asked by Miodrag Djuric 4 days ago

Last reply by Dropa 3 days ago

hackers using developers app and workspace

I have been hacked but my neighbor behind me. She has stolen my ID using Developers app and Google Workspace. She uses my name and Gmail has charged from wish online. My … (read more)

I have been hacked but my neighbor behind me. She has stolen my ID using Developers app and Google Workspace. She uses my name and Gmail has charged from wish online. My ex stole my phone and this has gone on for 3 years. I'm tired of seeing sex apps on my phone or them making different fraudulent businesses using my name or Gmail or a variety of little changes

She post to Pinterest in my name  ! They are frauds and run as if the own businesses with an enterprise account. I get messages asking me how a hotel is right now ! She has a apple phone and they usey storage and download their apps on my phone. Help ! I'm sick of being robbed & Fraudex. She's got an iphone he uses Mac IOS. I only use my phone she uses  a computer HP or apple and an iPhone. My accounts are klane1131958@gmail.com & kimlane333333@gmail.com, they chat using my old accounts. missylarson missylarsonyork followed by 420, 620, 820, 720 @gmail. They have access to my ss# my bank card, they just charged an escort service on my bank card. Help me. I'm Kimbra Lee Lane 503-387-7059 I only use moto g power 2021 phone.

Asked by klane1131958 4 days ago