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Missing Profile, settings and data - extentions, bookmarks, passwords etc

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 pro… (read more)

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

Asked by plantshateme 21 hours ago

Last reply by plantshateme 7 hours ago

I do not see my device in the Connected Services list

Hi all, Sorry for this message but I must write you. I changed my laptop on 28.09.2023 and I had a lot of bookmarks and logins data at my old laptop. I want to sync data … (read more)

Hi all, Sorry for this message but I must write you. I changed my laptop on 28.09.2023 and I had a lot of bookmarks and logins data at my old laptop. I want to sync data my new firefox browser. I install and login with new firefox on 28.09.2023, then I try to sync. It synced but anything do not changed. There is a problem I do not understand but I had a lot of data so I need all of them because I have collect them for approximately 5 years.

The data is so important me please help me. I need your helps. Thanks for all from now.

Asked by Aytac Dereli 1 day ago

Last reply by Aytac Dereli 18 hours ago

Why is my Google logged out for first search only?

Hello! Everytime I go to search something the first search is always logged out of Google, you can tell because it defaults to light mode as well.(First image attached) I… (read more)

Hello! Everytime I go to search something the first search is always logged out of Google, you can tell because it defaults to light mode as well.(First image attached) If I then go back to the homepage and search again it works perfectly.(Second image attached) It sometimes fixes itself when refreshing the page but not always. It also sometimes works first try, but that only seems to happen when I open the app quickly after closing it. I have checked and unchecked tracking permissions and cookies. Nothing seems to work. Is this just Google being fussy because it’s not their app?

Asked by Andrew 21 hours ago

Syncing between two Android devises

I keep reading and not finding what I'm looking for. I have Firefox on my Samsung phone and Samsung tablet. I'm signed in to the same account on both but they show their… (read more)

I keep reading and not finding what I'm looking for. I have Firefox on my Samsung phone and Samsung tablet. I'm signed in to the same account on both but they show their own histories and bookmarks.. How do I get them both to show the same thing??

Asked by jbee362lpd 4 days ago

Bookmarks deselected in Sync

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items. … (read more)

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items.

Asked by MedievalGuy 5 days ago

Last reply by MedievalGuy 4 days ago

I am 28. Firefox is telling me I cannot create an account.

I was trying to create an account for the first time to use Firefox sync on a different computer and I guess I must have either somehow entered my age wrong or be having … (read more)

I was trying to create an account for the first time to use Firefox sync on a different computer and I guess I must have either somehow entered my age wrong or be having some weird error. Now when I go to click sign it it still says I cannot create an account due to age requirements. I have made this account on my other computer, but I am hoping to still be able to sync my browser from the computer that is having this problem.

Asked by cody.sutton 5 days ago