Showing questions tagged:

送信できません - Unable to send

突然、どこにもメールの送信ができなくなってしまいました。 受信はできます。 KDDIを使っていますが、問い合わせしましたが、サーバーに問題ありません。 Webメールでは送信できます。 Thunderbird側の問題のようです。 添付のようなメッセージが表示されエラーになってしまいます。 解決策を教えてください。 Suddenly, I c… (read more)

突然、どこにもメールの送信ができなくなってしまいました。 受信はできます。 KDDIを使っていますが、問い合わせしましたが、サーバーに問題ありません。 Webメールでは送信できます。 Thunderbird側の問題のようです。 添付のようなメッセージが表示されエラーになってしまいます。 解決策を教えてください。

Suddenly, I can no longer send emails anywhere. I can still receive emails. I use KDDI, and I contacted them, but they said there are no issues with their servers. I can send emails using webmail. It seems to be an issue with Thunderbird. The message shown in the attachment appears, and I get an error. Please let me know how to fix this.

Open 15 1 52

Failure to download email from Optus

Failure to download email from Optus. I have spent a number oif hours to no avail talking and typing with the Optus staff regarding this problem. 1. I can send email fro… (read more)

Failure to download email from Optus. I have spent a number oif hours to no avail talking and typing with the Optus staff regarding this problem. 1. I can send email from TB but cannot receive. 2. I can see the incoming emails in their Webmail site. 3. Optus confirm my settings are correct for both the mail server and SMTP server. When I go to Settings> Security > Passwords > remove server so I can re-submit my password, the only one showing is the SMTP server. Should the incoming mail server also be shown?

I am frustrated and ready to dump TB but have bee with it many years and don't want to start again with another programme as I am 83 and am partially blind. Please can anyone assist?

Archived 15 242

email shows Reply screen not original email

When I click on an email, instead of just showing the email, it sets up a Reply screen showing From me and To Me. At the bottom there is an alert: "A unique identity ma… (read more)

When I click on an email, instead of just showing the email, it sets up a Reply screen showing From me and To Me. At the bottom there is an alert: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity......" (lists my email user name and address). Im not clicking Reply, I'm just double clicking the message to Read it.

Running Sequoia 15.7.2 on MacBook Air. It just started today. I have turned it off and on, no change.

Open 14 167

Some incoming e-mails unformatted

Starting this week, an increasing percentage of, BUT NOT ALL, incoming e-mails are coming through unformatted, which makes them almost unreadable. In the Cards pane noth… (read more)

Starting this week, an increasing percentage of, BUT NOT ALL, incoming e-mails are coming through unformatted, which makes them almost unreadable. In the Cards pane nothing appears except the time stamp. Some examples: id CD/0A-06843-A1BCB986; Tue, 12 Aug 2025 23:15:38 id 09/00-49518-8A0AC986; Wed, 13 Aug 2025 10:26:48 id 24/87-15587-133DD986; Thu, 14 Aug 2025 08:14:41 id 05/94-10997-4184E986; Thu, 14 Aug 2025 16:33:24 I'm running ver. 140.1.1esr (64-bit).

The same messages appear fine in Thunderbird for Android on my phone. Anybody have any clue as to what's going on?

Solved Archived 14 129

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading I use Windows 10 and the version of Thunderbird is 147.0 64 bit … (read more)

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading

I use Windows 10 and the version of Thunderbird is 147.0 64 bit

What can I do to fix this?

Solved 14 196

136.0 on Windows 11, Office 365 e-mail service with personal domain, IMAP/SMTP, can receive but not send

Running Thunderbird 136.0 (current as of 14 March 2025) on Windows 11 machine. E-mail account is hosted on office365 and has a personal (i.e., myname@mydomain.com) SMTP e… (read more)

Running Thunderbird 136.0 (current as of 14 March 2025) on Windows 11 machine. E-mail account is hosted on office365 and has a personal (i.e., myname@mydomain.com) SMTP error " Connection to server outlook.office365.com timed out" Parameters were set per recent article on thunderbird forum for office365.

Archived 14 125

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day (win10)

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day. Most of the time Thunderbird will not download new message for 30 minutes o… (read more)

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day. Most of the time Thunderbird will not download new message for 30 minutes or more. And some times it will let me know i have new messages and not download them Pleas help. I must have missed some indicator

Thank You Richard Merrell <redacted>

Solved Archived 14 204

How to Re-Download an E-Mail ?

Hello again. I asked this before but still it's not working. Sometimes E-Mails shown in Thunderbird are missing 50% of the content (first 50%). Today 2 E-Mails got mixed … (read more)

Hello again.

I asked this before but still it's not working.

Sometimes E-Mails shown in Thunderbird are missing 50% of the content (first 50%). Today 2 E-Mails got mixed up. So Thunderbird showed 2 E-Mails with the same content but different Subjects. So 1 was wrong. When I logged into my E-Mail Account then it was all ok there. So it must be a Thunderbird Problem or Server-IMAP Problem.

The Question is: How can I tell Thunderbird to re-download this email ?

I was told here this before: "right click the folder, select properties and then the repair button. Does that fix it?" Yes that does solve it but this mixes up the view in Thunderbird (columns are resetted), I don't want that.

Is there any way to re-download a specific email ? I really wonder why such a professionel e-mail program lacks such simple function.

Thank you Nico

Archived 14 148

Outgoing email SMTP timeouts after Thunderbird update

Had this problem suddenly crop up since the update of one of my accounts not sending mail due to timeouts. I've not changed any passwords or settings since I had it worki… (read more)

Had this problem suddenly crop up since the update of one of my accounts not sending mail due to timeouts. I've not changed any passwords or settings since I had it working last. The message is the "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) [my workplace's SMTP server] timed out. Try again." one, and it's preventing me from sending any emails.

Specifics:

  • It's one account (my work one: work runs an Outlook/Microsoft mail server).
  • My personal account (gmail) sends fine. Both accounts recieve email fine too, so this is just one direction on one account.

Things I've tried:

  • Switching my Firewall off makes no difference, so it's not a firewall problem
  • It's not that the emails I'm trying to send are too large, one word test emails also don't send
  • Extending the timeout time by 3x doesn't help

I also opened a second computer not yet running the latest version - the account worked fine. Then applied the upgrade and that broke things in exactly the same way as described above. So I'm pretty sure this is an issue caused by the upgrade in some way. Not sure if other people with Outlook servers are having the same problem or if there's any workaround available but would appreciate advice.

Archived 14 347

Mozilla Thunderbird

Jeg har skiftet adgangskoden til min mailkonto hos min udbyder. Jeg har angivet koden og opnået adgang til indgående post. Hvis jeg vil sende en mail nægtes afsendelse. J… (read more)

Jeg har skiftet adgangskoden til min mailkonto hos min udbyder. Jeg har angivet koden og opnået adgang til indgående post. Hvis jeg vil sende en mail nægtes afsendelse. Jeg bliver bedt om at angive den særlige kode for udgående post til asmpt server. Den anden kode virker ikke. Jeg skal have koden som giver adgang til at afsende post.

Open 13 134

outgoing mail from Thunderbird is sent but never arrives

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, a… (read more)

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, and I can receive in Thunderbird, but not send. I can reply successfully, but all sent mail from Thunderbird shows as sent but never arrives.

I am running Windows 10 and using Thunderbird 140.7.1esr

Any help would be great. Thank you!

John

Solved 13 150

TB not recognizing Outlook Personal account as viable SMTP account (evidently)

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com fa… (read more)

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Copilot says that TB is NOT recognizing my personal Outlook email account as a viable SMTP account. Been on line with Copilot for couple of hours without success. Does anyone at Mozilla have anything to offer me?

Locked 13 138

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox" on download messages. How do I compact files? What Files?

I quite often get this message, though it tends not to be a problem later "Unable to write the email to the mailbox. Make sure the file system allows you write privileges… (read more)

I quite often get this message, though it tends not to be a problem later "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox"

One of the solutions seems to be Compact a File. How do I do this?

Open 13 186

Unable to open some, but not all, emails.

I have Mozilla Thunderbird email application with Windows 11. Recently I have problems opening some email texts, but not all. I do receive the mails and heading, but the… (read more)

I have Mozilla Thunderbird email application with Windows 11. Recently I have problems opening some email texts, but not all. I do receive the mails and heading, but the contents are not displayed. This goes for some mails, and I do not see any connection as to which ones open and which ones don't. I would appreciate your advise. Bo Dahlberg

Open 12 235

Why do my emails disappear after they are received by Gmail?

My email from a third party domain is routed to both my gmail inbox and to my thunderbird client. The emails typically get received by thunderbird first, and I read them… (read more)

My email from a third party domain is routed to both my gmail inbox and to my thunderbird client. The emails typically get received by thunderbird first, and I read them quickly because of the notification that comes up. However, these emails on thunderbird disappear as soon as they show up in my gmail inbox. Does anyone know how to prevent this? I haven't found any other similar issues on the support forums or other sources.

Solved Archived 12 99