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Entering search string in the URL text field doesn't work

Hi community, Hopefully, someone can help me with this strange issue: I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engi… (read more)

Hi community,

Hopefully, someone can help me with this strange issue:

I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engine but there seems to be an issue with the query string as shown on this support page.

When entering DDG to the list in Settings using the suggested query string "https://www.duckduckgo.com/search?q=%s", every search in the URL text field (in this case "vin") sends me to the DDG start page where my string is changed to "search" in the search field (see image) and below with a bunch of search engines. Then I have to enter my initial search string one more time.

Hopefully, this explanation makes sense.

What can I do? Any help is very much appreciated.

Kind regards,

Peter

Asked by Peter Hartig 1 year ago

Answered by Kiki 1 year ago

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Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 1 year ago

Answered by zeroknight 1 year ago

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Lost tabs on Firefox update

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This inc… (read more)

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This includes the private browsing tabs, which typically persisted from opening to opening of Firefox. Every tab, both normal and private browsing, is now gone. How can I restore them? I've *never* had any issues with any prior Firefox iOS update before!

This is critical to me; thank you for your help in any way, whether that be it through my synced account (which also lost the open tabs, from what I can see) and/or anything else.

Asked by Jason 1 year ago

Answered by Paul 1 year ago

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Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 10 months ago

Answered by cmguy416 10 months ago

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Lost Firefox Icon

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings,… (read more)

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

Asked by Leslie 10 months ago

Answered by Kiki 10 months ago

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Each time I reactivate Firefox on iPad iOs 17.3 a new tab opens. How do I stop that?

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the… (read more)

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the last active tab instead of inserting a new tab?

Asked by soaring 1 year ago

Answered by Infinity__ 1 year ago

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Firefox Translations by Mozilla Firefox

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brill… (read more)

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Asked by shanbramley 1 year ago

Answered by shanbramley 1 year ago

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Installed the Window Titler add on and then... now Yahoo email doesn't work properly on Firefox

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launchin… (read more)

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

Asked by l569 1 year ago

Answered by l569 1 year ago

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Mozilla Firefox search engine?

I have downloaded Mozilla Firefox to my iPad. I keep seeing DuckDuckGo as my browser. I want to change my search engine to Firefox but I don’t see Firefox as a listed se… (read more)

I have downloaded Mozilla Firefox to my iPad. I keep seeing DuckDuckGo as my browser. I want to change my search engine to Firefox but I don’t see Firefox as a listed search engine that I can choose from. Does Mozilla have its own search engine? I don’t want to use the other listed choices such as Google or Bing.

Asked by Isabel 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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Version 78 for mac 10.11.6

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can… (read more)

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can’t seem to find a way to download it. Please help!

Asked by anikkid 4 months ago

Answered by TyDraniu 4 months ago

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Google constantly asking for Login

Since a little while whenever I open a new tab and hit something in the search bar, Google will always ask me to accept cookies and login. I have tried a bunch of things … (read more)

Since a little while whenever I open a new tab and hit something in the search bar, Google will always ask me to accept cookies and login. I have tried a bunch of things - reinstalling - restarting - adjusting security settings

None of which worked.

Asked by kamranbabazadeh 1 year ago

Answered by kamranbabazadeh 1 year ago

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How do I sync (or export) my IOS passwords to Firefox for IOS

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone. Many th… (read more)

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Asked by Marco 9 months ago

Answered by Infinity__ 9 months ago

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How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (read more)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by Ed-T 9 months ago

Last reply by James 9 months ago

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addons/extenstions for iPad not working

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though… (read more)

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though it’s installed and set as default. The store has the “open” button, not install or download. I have a 5th gen iPad running 16.6. FF is at ver 117.0.

I ran across a bunch of posts about addons not working but they were from about 4 yrs ago. Here are some screenshots of what happens. Are addons prohibited on an iPad?

https://imgur.com/a/wsRruw4

Thanks in advance

Asked by only1too 1 year ago

Answered by TyDraniu 1 year ago

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Firefox for iPadOS tabs

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep do… (read more)

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

Asked by Dale 1 year ago

Answered by Paul 1 year ago

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Can not save images from Google Images (Android)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in s… (read more)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Asked by hemasalam.m.ali 1 year ago

Answered by Paul 1 year ago

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Why does the iOS version has a Reading list while the Desktop version only has Pocket?

I am confused: why can I add articles on iOS to a Reading list which I cannot read on Dekstop since there's no Reading list only Pocket. Or am I missing something? See s… (read more)

I am confused: why can I add articles on iOS to a Reading list which I cannot read on Dekstop since there's no Reading list only Pocket. Or am I missing something?

See screenshot attached (in Dutch).

Asked by marco125 1 year ago

Answered by Paul 1 year ago