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Search engine resets when closing app

The latest version of Firefox won’t save my custom search engine as the default. When I force close the app, it goes back to DuckDuckGo. iOS 26.1 Latest version of Fire… (read more)

The latest version of Firefox won’t save my custom search engine as the default. When I force close the app, it goes back to DuckDuckGo.

iOS 26.1 Latest version of Firefox.

Asked by matt.horning 1 month ago

Last reply by TyDraniu 1 month ago

Zero help

I'm a little disappointed that I will have to use a different browser to stream with Xfinity. I have asked for help to determine what could cause connectivity issues, but… (read more)

I'm a little disappointed that I will have to use a different browser to stream with Xfinity. I have asked for help to determine what could cause connectivity issues, but obviously it's not a big enough issue. Too bad, I kind of liked Firefox.

Asked by V G 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Pages don’t load from apps

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it.… (read more)

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

Asked by Andrew Wissel 1 year ago

Last reply by Kiki 1 year ago

  • Solved

Send tab to decide

Why do they keep moving or removing this functionality? I can’t figure out how to send a tab to another device. There’s no option anymore on the “…” menu and I don’t see … (read more)

Why do they keep moving or removing this functionality? I can’t figure out how to send a tab to another device. There’s no option anymore on the “…” menu and I don’t see where else it could be.

Does anyone know how to do this on the new version of the iOS app?

Asked by Michael 3 months ago

Answered by TyDraniu 3 months ago

  • Archived

IOS/iPadOS Dark Mode Theme No Longer Working

With version 124 of Firefox, the ‘Dark Mode’ theme no longer works. Whether I set the theme to “Use System Light/Dark Mode” or if I manually set the theme to dark, it st… (read more)

With version 124 of Firefox, the ‘Dark Mode’ theme no longer works. Whether I set the theme to “Use System Light/Dark Mode” or if I manually set the theme to dark, it still always shows ‘light’ mode. FYI, my iPad settings are set to ‘Dark’ mode.

I prefer to read white text on a black background - much easier on the eyes! In earlier releases of Firefox, I was able to enjoy reading stories. Now I must set my iPad (manually whenever I want to use Firefox to read) to ‘Smart Invert’ (which will switch the Firefox window to dark mode), then turn off ‘Smart Invert’ to do anything else on my iPad.

Any assistance would be appreciated. Thanks.

Asked by Rick 1 year ago

Last reply by lostbydesign 1 year ago

  • Archived

Autofill

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings,… (read more)

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings, privacy, autofill. There is no autofill option under privacy.

Asked by mcyclonegt 1 year ago

Last reply by Kiki 1 year ago

  • Solved

Why can’t I Share a webpage or article anymore?

Until the latest Firefox update, I could select the menu options, now in the three dots, and select Share which would give me several sharing options such as text, email,… (read more)

Until the latest Firefox update, I could select the menu options, now in the three dots, and select Share which would give me several sharing options such as text, email, printer, etc. Now there is no option to Share so I have to copy the URL, close my web browser, open another app such as email or text, enter the addressee, paste the URL, send the message, close that app and return to the web browser. 8 steps that used to be completed in 4 steps within the open page in my web browser. Why was Share removed?

Asked by aliciagray 2 months ago

Answered by Kiki 2 months ago

  • Solved

Why did Firefox start opening closed tabs?

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before. Is there actually a way to turn… (read more)

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before.

Is there actually a way to turn that off?

Asked by George Robinson 2 months ago

Answered by kolmondavid 2 months ago

  • Solved

Delete Previous Firefox Account

Greetings, How can I delete or disable my Firefox/Mozilla account when my email provider discontinued my sign in email? In other words, I no longer have access to the em… (read more)

Greetings,

How can I delete or disable my Firefox/Mozilla account when my email provider discontinued my sign in email? In other words, I no longer have access to the email attached to my Firefox account and would like to delete it.

Thanks!

Asked by baxter3156 2 months ago

Answered by Paul 2 months ago

  • Solved
  • Archived

Version 78 for mac 10.11.6

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can… (read more)

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can’t seem to find a way to download it. Please help!

Asked by anikkid 1 year ago

Answered by TyDraniu 1 year ago

Firefox ios slows down during use

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, r… (read more)

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, response to hyperlinks) becomes very slow. After force quitting and restarting, performance is good again for some time. I exclusively use private tabs.

Asked by peter18 2 months ago

Last reply by rahmatbl.1122 1 month ago

  • Archived

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy 2 years ago

Last reply by SUMOsJR 1 year ago

  • Solved
  • Archived

Is there a way to clear all of the Reading List on Firefox for iOS?

Is there a way to clear all of the [List] Reading List on Firefox for iOS other than one half-swipe at a time? I've tried to enable the Reading List sidebar on the deskt… (read more)

Is there a way to clear all of the [List] Reading List on Firefox for iOS other than one half-swipe at a time?

I've tried to enable the Reading List sidebar on the desktop version via about:config, but I can't seem to find the sidebar.

Asked by Erik 6 months ago

Answered by Kiki 6 months ago

  • Archived

Three dots problem only on my iPad

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab op… (read more)

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Asked by Julian Schleif 6 months ago

Last reply by Muhammad Nasir 5 months ago

Problem with Firefox display/navigation after iOS 26 Update

Transient issue where the top of the page overlaps with the task bar (whatever it's called on the iPad) so the plus sign for new tab is under the iPad's battery indicator… (read more)

Transient issue where the top of the page overlaps with the task bar (whatever it's called on the iPad) so the plus sign for new tab is under the iPad's battery indicator. Can't close tabs. Seems to happen when reopening the iPad, usually corrects after a few times of switching apps, but very inconsistent. Deleted and reinstalled app, but problem continues. Others have reported the issue.

Asked by krgreenhouse 2 months ago

Last reply by Paul 2 months ago

  • Archived

Enable JavaScript

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript e… (read more)

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

Asked by Bill Sopchak 2 years ago

Last reply by darmidal 1 year ago

  • Locked
  • Archived

How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (read more)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by Ed-T 1 year ago

Last reply by James 1 year ago