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sync.firefox.com.cn Inaccessible

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24… (read more)

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24th, after logging into the domestic version account, data synchronization cannot be achieved. (Currently, all downloads automatically redirect to the international version, and the login account is also the international version account. However, the domestic version data was not backed up before, and it is necessary to log in to the domestic version again to back up the data.) . Is there any expert who can offer a solution? The data of eight years has not been backed up. Urgent

Asked by 15821706689 2 weeks ago

Last reply by zzZero 1 week ago

  • Locked

Security Breach and Continuous Issues on iOS Device

Dear Firefox Support Team, I hope this message finds you well. My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Fir… (read more)

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: Mod's note: PII removed

          • @gmail.com
          • @icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Asked by Mohammad k 2 weeks ago

Last reply by Kiki 1 week ago

Saving json response as a json file when it is behind login wall

When I try saving a json response from a server that requires login, saving doesn’t save the content that is loaded in the browser. Instead, it seems to repeat the reques… (read more)

When I try saving a json response from a server that requires login, saving doesn’t save the content that is loaded in the browser. Instead, it seems to repeat the request to the endpoint serving the json without auth which results to saving an unauthenticated version of file.

I am using “share” menu which offers to save the response as file, but the end result is not what is expected.

If necessary, I can provide more information in order to replicate the error.

Asked by Leka 1 week ago

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Delete my Firefox account

I’m not I phone Klein and my Apple I phone send me a email saying I have 4 Fire versus no viruseswell anyhow it takes me to Firefox page and I’m almost think Firefox is… (read more)

I’m not I phone Klein and my Apple I phone send me a email saying I have 4 Fire versus no viruseswell anyhow it takes me to Firefox page and I’m almost think Firefox is the problem so that’s why I need to get rid of Firefox but it’s not closing and I follow the instructions all the way through and I don’t know what else to do stuck Patricia snook [email address]

Asked by SuMo Bot 2 weeks ago

Last reply by Paul 1 week ago

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Annoying notifications/questions

STOP [redacted] ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVE… (read more)

STOP [redacted] ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVERY 5[redacted] SECONDS


WHILE WE'RE AT IT, STOP [redacted] ASKING ME IF ILL ALLOW PASTING, I JUST [redacted] TAPPED "PASTE" THAT IS WHAT I MEANT TO DO LESS CONFIRMING NONSENSE LESS WASTE OF MY [redacted] TIME

Asked by Yasi 2 weeks ago

Last reply by Paul 2 weeks ago

Default Zoom at Launch or new Tab?

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer t… (read more)

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer to see more content, thus a lower zoom such as 90% or 75%, which I can always adjust after the fact.

IOS

Asked by David's World 2 weeks ago

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Delete my account for Firefox

I just want to delete my account they were supposed to do this a couple months ago for me I went online and told him the same thing that I have a virus and I need the fir… (read more)

I just want to delete my account they were supposed to do this a couple months ago for me I went online and told him the same thing that I have a virus and I need the fire fox off because Apple iPhone which is my Apple Apple iPhone said I have four viruses and need to take them off and went to your site fire fox say so here I am again and I really need this to go away or stop delete my account please

Asked by SuMo Bot 2 weeks ago

Last reply by Paul 2 weeks ago