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  • Solved

Bitdefender is suddenly preventing me visiting sites that I usually visit, especially a current Christmas Santa letter site that I need to complete and send.

I know the sites are secure (unless something is happening that I don't know about). I just want to get onto them, especially the Christmas site. Is it to do with Bitde… (read more)

I know the sites are secure (unless something is happening that I don't know about). I just want to get onto them, especially the Christmas site. Is it to do with Bitdefender?? I hope someone can help as the letter I want to write is getting time sensitive.

Asked by Linuss47 1 month ago

Answered by Linuss47 1 month ago

Adguard Windows app causes long loading times

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have t… (read more)

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have turned off DOH in Firefox, etc. etc. but, the only way that I can get a page to load in a timely manner is by clicking on "reload current page" twice in Firefox. This is a delay in itself and is very inconvenient. I understand that the incompatibility of Firefox with Adguard is a known problem and am wondering whether Mozilla is working on a solution in cooperation with Adguard?

Asked by Don 1 month ago

Last reply by jonzn4SUSE 1 month ago

can't get into bank accounts can't read emails

If I turn VPN off everything works, if on says I'm off line can't read the article? Moderator note: This question has been edited to correct the formatting. … (read more)

If I turn VPN off everything works, if on says I'm off line can't read the article?

Moderator note: This question has been edited to correct the formatting.

Asked by Gene haux 1 month ago

Last reply by Denys 1 month ago

issues with facebook on firefox android phone with uborigin on

commenting on Facebook results in a scroll down with every letter typed (default gboard) , which makes it almost impossible to comment, it becomes frustrating at times an… (read more)

commenting on Facebook results in a scroll down with every letter typed (default gboard) , which makes it almost impossible to comment, it becomes frustrating at times and i can only comment on posta which have a few comments because the scrolling down is blocked by the lower end of page

Asked by ahmedkabi059 2 months ago

Last reply by iampowerslave 1 month ago

  • Solved

History and bookmarks are missing

Near the top of the Firefox page is displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. … (read more)

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Asked by gcotterl 1 month ago

Answered by Agent virtuel 1 month ago

Some websites return timeout to Firefox, other browsers work properly.

Hello When trying to visit some websites the connected server returns timeout in Firefox. Attempting exactly the same site from out Edge it answers at once. The machine… (read more)

Hello

When trying to visit some websites the connected server returns timeout in Firefox. Attempting exactly the same site from out Edge it answers at once.

The machine is a up to date Windows11 pc with an active Mozilla VPN.

Should I change some settings? How can I find out the reason?

Asked by RueSen 2 months ago

AdGuard Windows App with HTTPS Filtering

I am using AdGuard Windows App but the app does not work well with Firefox. There are long page loading delays on many sites (TLS handshakes, etc.) while I do not have t… (read more)

I am using AdGuard Windows App but the app does not work well with Firefox. There are long page loading delays on many sites (TLS handshakes, etc.) while I do not have this issue with other browsers. I have installed the AdGuard certificate, have disabled DOH in Firefox, but still the problem. The only solution is to turn off HTTPS filtering in the AdGuard Windows app which then defeats many of the protections normally afforded by the AdGuard Windows app. I understand that there is a long history of Firefox not playing well with AdGuard Windows app so I am hoping/wondering if there is some solution on the horizon?

Asked by Don 2 months ago

Problem with Eset Smart Security 18.2.18.0

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run… (read more)

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run Firefox that's working. Next I will be enable option Security browser then Firefox starts with green frame. After close Firefox and next run then starts read-only mode. Eset Team is not fair play becouse resolving problem only disable option Security browser. So why is there an option that prevents Firefox from launching? All my portable browsers without Eset Security working without any kind of problems, for example Tor, Opera.

Asked by Piter2000 2 months ago

Last reply by Paul 2 months ago

Missing Bookmarks, Passwords and History

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retri… (read more)

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by marilynatheriault 2 months ago

Last reply by t.r.ernst 2 months ago

Trouble with Trend Micro security and password manager on Firefox, working ok on MS Edge

Hi, I have been trying all day to get my Trend Micro program working on my Firefox browser, including Password manager. These programs work ok on MS Edge browser, but I … (read more)

Hi, I have been trying all day to get my Trend Micro program working on my Firefox browser, including Password manager. These programs work ok on MS Edge browser, but I can't get it to work on my Firefox browser

Asked by arielane221 2 months ago

Hot links in Thunderbird are not opening in Firefox

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address an… (read more)

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

Asked by gridsleep 2 months ago

Last reply by gridsleep 2 months ago

0patch compatibility

Like many, I have Windows 10 and cannot upgrade to Windows 11 without purchasing a new computer. I don't want the upgrade as my desktop computing needs are simple -- che… (read more)

Like many, I have Windows 10 and cannot upgrade to Windows 11 without purchasing a new computer. I don't want the upgrade as my desktop computing needs are simple -- checking email and occasional online research. I am looking at 0patch as a solution to Microsoft discontinuing support for Windows 10 and want to know if Firefox will operate compatibly with 0patch providing security patches instead of Microsoft.

I'm not a technical person, so please keep replies simple. At 80 it's tough to keep up with all the changes! Thanks.

Asked by cyrreb 2 months ago

Last reply by TyDraniu 2 months ago

Firefox avec Sandboxie-Plus

Bonjour. Depuis longtemps j'utilise Firefox Portable dand un bac à sable(SandBoxie-Plus). Depuis la dernière mise à jour Firefox plante, affiche incomplétement ou pas du … (read more)

Bonjour. Depuis longtemps j'utilise Firefox Portable dand un bac à sable(SandBoxie-Plus). Depuis la dernière mise à jour Firefox plante, affiche incomplétement ou pas du tout la page. Je signale que sans le bac à sable Firefox fonctionne normalement. Actuellement je suis sur "WATERFOX" portable (version mai 2025) qui a l'air de fonctionner normalement.

Asked by Albert 2 months ago