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I can't fetch the certificate in my account settings

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a w… (read more)

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a window pops up asking me to confirm a security exception, but this function no longer works on thunderbird. Is there another way I can confirm the security exception?

Asked by aidoh 23 hours ago

Last reply by christ1 12 hours ago

  • Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Is this legitimate

Payment declined for Thunderbird: Free Your Inbox subscription Google Play Your subscription will be cancelled UPDATE PAYMENT Hi k, Your payment from Visa-xxxx was dec… (read more)

Payment declined for Thunderbird: Free Your Inbox subscription

Google Play Your subscription will be cancelled UPDATE PAYMENT Hi k,

Your payment from Visa-xxxx was declined.

If you don't update your payment method, you'll lose all of the benefits provided by Valued Monthly Contribution (Thunderbird: Free Your Inbox). These benefits include the following:

   A monthly, voluntary contribution
   Enable us to build new features
   Help us take meaningful steps forward
   Contributions are not tax-deductible

To keep these benefits, you'll need to keep your subscription active. Update your payment method or use a different one.

SUMMARY Amount Due $10.73 Fix by Dec 26, 2025 UPDATE PAYMENT

Learn more

Thanks, The Google Play team See your Google Play Order History. View the Google Play Refund Policy and the Terms of Service.


Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA, 94043, United States

Asked by ksmith29 2 days ago

Last reply by Rick 2 days ago

Mozilla cancellation?

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I… (read more)

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I would regret losing this privilege. Thanks.

Asked by cantare 2 days ago

Last reply by James 2 days ago

  • Solved

security

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox sa… (read more)

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox says i am on the latest version

Asked by patrank8240 3 days ago

Answered by James 3 days ago

Need some clarification regarding the CVEs affecting the Firefox ESR versions.

I would like to know how the Firefox CVEs are affected on its version which are mentioned in NVD. Let take mfsa2025-59, for example CVE-2025-8040, as per the NVD its say… (read more)

I would like to know how the Firefox CVEs are affected on its version which are mentioned in NVD.

Let take mfsa2025-59, for example CVE-2025-8040, as per the NVD its says Firefox ESR < 140.1 is affected so does that mean it affect all the version which are lower than 140.1 which included the ESR 128 and ESR 115 versions or just the ESR 140 version series? then it raise on more question check this cve-2025-8029 in NVD it has specifically mentioned it only affect "Firefox ESR < 128.13, Firefox ESR < 140.1" and not the ESR 115 versions. Could anyone confirm it does not affect the ESR 115 versions or it affect all the versions? Now check this one cve-2025-8027, NVD clearly mentioned "Firefox ESR < 115.26, Firefox ESR < 128.13, Firefox ESR < 140.1" are affected so what I understand is that if the Firefox ESR 115 is vulnerable to any CVE it would be mentioned in the NVD specifically.

My point is that if any Firefox CVEs are listed in NVD and it specify only one version like “Firefox ESR < 140.1” what does that mean? Does it affect all the versions which include ESR 128 and ESR 115 or just the ESR 140 series version only affected? If any CVEs are affected on the ESR 115 and ESR 128 does Mozilla specifically mentioned those versions are affected right? Just like its mentioned in the cve-2025-8027

Any help would be appreciated to clarify this.

Asked by Roger 2 months ago

Last reply by James 1 week ago

Scap compliance checker scans

I am working on a stig for Mozilla Firefox and I'm trying to do a scap compliance scan but or some reason I am getting a score of zero on all systems. We do patch regula… (read more)

I am working on a stig for Mozilla Firefox and I'm trying to do a scap compliance scan but or some reason I am getting a score of zero on all systems. We do patch regularly and at some point one of the version upgrades caused our compliance scans stopped working. I need a fix and cannot find anything when searching for this issue.

Asked by harry.montoya.ctr 2 months ago

Last reply by Mike Kaply 1 week ago

Cients and sensitive data. CA Certificate & Web Developer

GNU nano 8.6 /etc/firefox/policies.json { "policies": { "DisableFirefoxStudi… (read more)

GNU nano 8.6 /etc/firefox/policies.json {

 "policies": {
   "DisableFirefoxStudies": true,
   "DisableTelemetry": true,
   "DisableSystemAddonUpdate": true
   "Preferences": {
     "app.normandy.enabled": false,
     "app.shield.optoutstudies.enabled": false,
     "extensions.autoDisableScopes": 15
    }
  }
} Hidden modifications to settings and extensions is absolutely not OK!!!!!!

This is a security environment.

Asked by blake.secure45 2 weeks ago

Last reply by Mike Kaply 1 week ago

  • Solved

hacked

Stop the hacked in my account please help me this is really urgent

Asked by Ella Thomas 2 weeks ago

Answered by Paul 2 weeks ago

Link Mismatch Detected Bypasses Proofpoint URL redirect

All of our email goes through Proofpoint. It has a feature that redirects all links to their URL Defense before allowing it to continue to the original destination. Howev… (read more)

All of our email goes through Proofpoint. It has a feature that redirects all links to their URL Defense before allowing it to continue to the original destination. However, when the link is typed out in the email, Thunderbird pops up with the message that there is a Link Mismatch Detected and it lets the user go to the actual link instead of forcing it through the Proofpoint URL Defense. I need to disable that feature or create an exception for anything that redirects to Proofpoints URL.

Asked by dhosley 2 weeks ago

  • Solved

Thunderbird has blocked the file from loading in this message - templates - HELP

Hello, I have saved message templates that I use. Each one also has a footer (which I save as an .html file). When I use this template to send a message, the image in t… (read more)

Hello,

I have saved message templates that I use. Each one also has a footer (which I save as an .html file).

When I use this template to send a message, the image in the footer doesn't load and I get the message: Thunderbird has blocked the file from loading in this message.

When I click UNBLOCK, nothing happens. The image still doesn't get added. It's a very small image from my footer/signature. 'When I compose a new message, I don't have this problem' – the image in the footer loads and is sent to the recipient. This problem occurs when I try to send a message saved in the templates. There's no way to "unblock the image" and send it.

Asked by michael715 1 month ago

Answered by michael715 3 weeks ago

Authorization Denied with firefox but not with Chrome

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request.… (read more)

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request."]}

When I contacted my CU, they said to add an URL to the Manage Exceptions. This worked, but I want to know why Firefox needs this but Chrome doesn't.

Asked by John Spitzer 4 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Thuderbird actinting strange, affecting otherapps

Mozilla Thunderbird Email wants to access your Google Account This will allow Mozilla Thunderbird Email to: Read, compose, send, and permanently delete all your email f… (read more)

Mozilla Thunderbird Email wants to access your Google Account

This will allow Mozilla Thunderbird Email to:

Read, compose, send, and permanently delete all your email from Gmail

See, edit, download, and permanently delete your contacts

See, edit, share, and permanently delete all the calendars you can access using Google Calendar

Mzila Fire Fox that has me perplexed. There is a line that reads, In part….. https://accounts.google.com/signin/oauth/legacy/consent? uthuser=0&part=AJi8hAO27SA1jp0smbnYjSww31z06r6NnelkFAEXAX1pRgQq_2fkoC2lI-Rs0mf3jYCnMSdoG2Gr9V6XDkmWlQydzTYpDy4U-OREnYRGiXK0wIrp32BEL1sC1QyzBm-ZzUFPi6sQw3DCq7hh-HL7ZEAw9QDzw22rmwU7DPjP1nMpdWenxE6fE4LwyjUnAobeE3RPLIWik4O3f5U4lSI1Hwj0AiWBCsLD-

Asked by rfsoukup 3 weeks ago

Last reply by Wayne Mery 3 weeks ago

Deleting virus’s erv

I don’t know whether I have Firefox focus installed I think . How do I know , where can I see what has been deleted ( virus’s )and so forth

Asked by Jackiewoodward48 3 weeks ago

Scammer Security Breach

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my comp… (read more)

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

Asked by d.cfast 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

تجسس مدام گوگل و اسرار بر اینکه حتما باید از ایمیل من برای اتصال استفاده کنی

سلام خسته نباشید خوب من کم سرمایه ندارم گوگل میاد ایمیل خودش رو تو کانکت شدن هر نرم افزار تحمیل میکنه سیستم های اطلاعاتی داخل کشور گوگل رو به عنوان بزرگترین باگ اطلاعاتی … (read more)

سلام خسته نباشید خوب من کم سرمایه ندارم گوگل میاد ایمیل خودش رو تو کانکت شدن هر نرم افزار تحمیل میکنه سیستم های اطلاعاتی داخل کشور گوگل رو به عنوان بزرگترین باگ اطلاعاتی برای شهروندان ایرانی شناسایی کرده تا به الان هم با کانکت بودیم مشغول تحقیقات بودیم چه باید کرد برای استفاده از گوشی به طور کلی سرویس گوگل رو کنار گذاشته و از ایمیل ملی اگر قابل قبول هست و يا حتي ایمیل هات میل و اوت لوک استفاده کنیم من از کشور ایرانم

Asked by Captainrafiei 1 month ago

Hacked

The application Thunderbird was added to my microsoft account without my consent, and immediately a bunch of e-mail rules were set up to pass on e-mails and delete them. … (read more)

The application Thunderbird was added to my microsoft account without my consent, and immediately a bunch of e-mail rules were set up to pass on e-mails and delete them. This led to me loosing acces to a bunch of stuff, among which are vinted, discord and humble bundle. Discord has been recovered now though. However, microsoft support was very elusive on how this happened, how specifically thunderbird recieved permission to acces my microsoft account. Could you please explain how hackers were able to abuse your application to make life hard on people?

Asked by mister.polo 1 month ago