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AI Sidebar

I use Copilot 365. Too often when i load the side bar, it will ask me if I want to log into my personal account or my work account (copilot 365). How can I set the work a… (read more)

I use Copilot 365. Too often when i load the side bar, it will ask me if I want to log into my personal account or my work account (copilot 365). How can I set the work account as the default so I don't keep on getting that message? It seems like the side bar was designed for the personal copilot link which is why it keeps on asking me.

Asked by jkizhner 2 weeks ago

I have one laptop on which I am no longer able to obtain AI search results using Google. I cannot find what setting has been turned off..

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been tellin… (read more)

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

Asked by ctorres10 1 month ago

  • Archived

Is there a way to see [or have a folder] for all starred emails?

I have been moving and saving starred emails in folders. When I read email on my iPhone, I can see a total number for flagged emails but cannot find messages easily. Wh… (read more)

I have been moving and saving starred emails in folders. When I read email on my iPhone, I can see a total number for flagged emails but cannot find messages easily. When I go to Thunderbird on desktop, I have to look through folders. I would find it helpful to be able to view all flagged emails in one place, to periodically see if the flags are still helpful, if I have missed something, etc.

Asked by DrDively 6 months ago

Last reply by riquez 1 month ago

  • Solved

Moving Saved Emails from old Win 10 Lap to New Win 11

I used the import and export to get my Mozilla Thunderbird info to my new computer but it did not move my considerable number of saved emails in folders in my Inbox. Eve… (read more)

I used the import and export to get my Mozilla Thunderbird info to my new computer but it did not move my considerable number of saved emails in folders in my Inbox. Everything else went I think. Did I miss something? Are they stored in the profile too? They didn't go.

Thanks in advance. Roger Garman [edited from public] @glastel.net

Asked by Rogersandroid 4 months ago

Answered by david 4 months ago

  • Archived

Typing new address

Hello! In Firefox android, sometimes when I press the address bar, instead of coloring and deleting the whole address, so I can type new address, it goes into some edit… (read more)

Hello!

In Firefox android, sometimes when I press the address bar, instead of coloring and deleting the whole address, so I can type new address, it goes into some editing mode, where when I start typing, it starts continuing the address already there. What is this extremely annoying feature? I share a screenshot where an address is colored. The grey "normal" part, and the purple part where the cursor is when I start typing.

Asked by Tor 6 months ago

Last reply by Tor 5 months ago

  • Solved
  • Archived

drop down list of URL addresses

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce th… (read more)

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce the number of recent searches displayed on this panel. The recent change of adding them detracts from my usage of the drop down list.

Thank you in advance for any suggestions

Asked by eastwyck 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Turning off automatic starring of messages I send

Sometime in the past year or two, ONE of my four accounts started starring (putting the yellow star) on ALL emails I sent from that account. This is not happening in th… (read more)

Sometime in the past year or two, ONE of my four accounts started starring (putting the yellow star) on ALL emails I sent from that account.

This is not happening in the other accounts, including an account from the same university email system. If I send an email from the affected account (cischair) it is starred when viewed in cischair but not in the other account I sent it to (suthers). If I send an email from the other account, suthers, to cischair, it is not started in either account but my reply from cischair to suthers will be starred, again only when viewed in cischair, not in suthers.

It's very annoying to have to uncheck the stars on everything I send, and makes them useless.

Of course, I have looked in Account Settings for something that turns this on and off, and have not found anything.

Could you tell me where this might be set, or perhaps inadvertently by some keystroke combination (the bane of usability)?

Thanks - Dan

Asked by Dan Suthers 6 months ago

Answered by Wayne Mery 6 months ago

  • Archived

Threads not displaying all messages in Thunderbird 139.0.2 (IMAP)

Hi, I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2… (read more)

Hi,

I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2 out of 8), and others are missing from the thread view even though they are present on the server. Rightclicking a message and selecting "Open message in new tab" sometimes works (but still doesn't show all messages), and sometimes it doesn't open a new tab at all. the missing messages do exist on the server, and I can find them using Ctrl + Shift + F , but they do not show up in the thread, nor do they appear via Global Search, even though the global index has finished building.

I have tried the following: -Right-click folder > Properties > Repair folder -Deleted and rebuilt global-messages-db.sqlite (global search database) -Reduced IMAP mailbox size from 140GB to 110GB -Waited for reindexing to complete

But the problem persists. It seems that Thunderbird either doesn’t associate all related messages with the same thread, or skips them entirely in display and search.

What can i do to fix it? Thanks in advance

Asked by Adrian Ropela 6 months ago

Last reply by Adrian Ropela 6 months ago

  • Archived

Toggle Search Engines in Toolbar

In the latest update, the search engine toggle needs me to use the mouse. First, I just had to press ↓ and then toggle between the search engines. Now, I have to do an Sh… (read more)

In the latest update, the search engine toggle needs me to use the mouse. First, I just had to press ↓ and then toggle between the search engines. Now, I have to do an Shift + Tab to scroll through the list, which is tedious!

Can the old functionality be brought back or maybe a shortcut added for the toggle?

Asked by samratvishaljain 6 months ago

Last reply by Denys 6 months ago

  • Archived

Deleted bookmarks still appearing in address bar suggestions

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact. This is while using the Windows version of Fir… (read more)

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact.

This is while using the Windows version of Firefox 140. In the Search > Address Bar — Firefox Suggest section of settings, I only have the Bookmarks option enabled. I've tried disabling History > Remember search and form history and enabling History > Clear history when Firefox closes options as well but still have the problem.

I'd really appreciate any advice.

Asked by Yars 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

I'm a dummy

I asked a question yesterday afternoon and left the tab open. This morning there was a response to my question. In attempting to implement the instructions, I inadverte… (read more)

I asked a question yesterday afternoon and left the tab open. This morning there was a response to my question. In attempting to implement the instructions, I inadvertently deleted the tab with the instructions. Now I cannot find it again. I have been through the list of questions both open and answered and cannot find my original post. I would assume that there is a way to search by my user name to find all my posts but I cannot find one.

Help

Asked by eastwyck 6 months ago

Last reply by eastwyck 6 months ago

  • Archived

Issue with search in list view

Hello, I have a large database of emails. When i conduct a search from the search bar then it gives me a wide list of search results with multiple emails and different fi… (read more)

Hello, I have a large database of emails. When i conduct a search from the search bar then it gives me a wide list of search results with multiple emails and different filter options on the left side. However, when i select the option "show result as list" from the top right, then on another window with list view it only shows very few mails and not all.

For example, on initial search it shows 109 emails for that particular keyword search. But on choosing show as list - it shows only 30 emails (instead of 109) !!. Screen shots attached for above example.

Kindly advise how to resolve.

Asked by Junk Mail 6 months ago

Last reply by Matt 6 months ago